In-Demand Ict system and field technical Jobs

ICT Support Technicians nec
AI Talent —Barangaroo NSW
- $70,000 - $120,000 a year
- 8 hour shift
- Hybrid work
- Azure
- Management
- Software troubleshooting
- Work from home
Quick Apply
1d
Developer Programmer
AI Talent —Barangaroo NSW
- $70,000 - $120,000 a year
- Full-time
- Hybrid work
- Computer Science
- Administrative experience
- SQL
- Work from home
Quick Apply
1d
Operational Communications Technical Officer
Triple Zero Victoria —Melbourne Eastern Suburbs VIC
- $102,000 - $103,000 a year
- Full-time
- Free parking
- Employee assistance program
2d
Operational Communications Technical Officer
Emergency Services Telecommunications Authority (ESTA) —Burwood East VIC
- Full-time
- Free parking
- Employee assistance program
2d
Senior Telecommunications Engineer - Perth
WSP —Perth WA
- Engineering
- Master's degree
- Bachelor's degree
- Employee stock purchase plan
- Parental leave
DCS/BMS Service Engineer
AirTrunk —Sydney NSW
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick Apply
4d
Simulation Technician
Thales —Nowra NSW
- Full-time
- Communication skills
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- Employee discount
Senior ICT & Security Engineer
Stantec —Brisbane QLD
- Part-time
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Cyber Analyst
Boeing —Amberley QLD
- Tuition reimbursement
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Chief Information Officer
AI Talent —Barangaroo NSW
- $70,000 - $120,000 a year
- 8 hour shift
- Hybrid work
- Computer Science
- Master's degree
- Analysis skills
- Work from home
Quick Apply
1d
Project Managers - Infrastructure
Empirical Solutions —Canberra ACT
- Full-time
- Hybrid work
- PMP
- Engineering
- No degree
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Quick Apply
Senior Infrastructure Engineer
Yunex Traffic —Rydalmere NSW
- Full-time
- Computer Science
- Administrative experience
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Senior Business Intelligence Developer
Department of Corporate and Digital Development —Northern Territory
- $126,251 a year
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6d
Radio and Voice Recording Service Lead
Triple Zero Victoria —Melbourne Eastern Suburbs VIC
- $141,000 - $142,000 a year
- Full-time
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- Systems design
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2d
V-Senior Technical Consultant
WNS Global Services —Docklands VIC
- $80,000 - $130,000 a year
- Full-time
- Bachelor's degree
- Software development
- Agile
Quick Apply
Principal Project Manager
NSW Police Force —Parramatta NSW
- $165,865 - $173,174 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
6d
Radio and Voice Recording Service Lead
Emergency Services Telecommunications Authority (ESTA) —Burwood East VIC
- Full-time
- Management
- Engineering
- Systems design
- Free parking
- Employee assistance program
2d
Library & Resource Centre Assistant - ES1-2 (Ongoing) - 2027 - New School in Aintree
Government schools —Melbourne Western Suburbs VIC
- Full-time
- Google Suite
- Senior Secondary Certificate of Education
- Leadership
Director, BMS Applications (APAC)
STACK Infrastructure APAC —Melbourne VIC
- Full-time
- Management
- Writing skills
- Engineering
Quick Apply
3d
Cyber Analyst
Boeing RIV Site —Amberley QLD
6d

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ict system and field technical jobs near

ICT Support Technicians nec

AI Talent
Barangaroo NSW

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Job Details

Permanent | Full-time
$70,000 - $120,000 a year
1 day ago

Benefits

Visa sponsorship
Work from home

Qualifications

Jira
ITIL Foundation
Website maintenance
TCP
ITIL Certification
Azure
Management
Software troubleshooting
Equipment repair
Certificate IV
Content management systems
LAN
Certificate III
Technical support
DHCP
Analysis skills
CompTIA Network+
WAN
DNS
ServiceNow
Cybersecurity
Communication skills
CompTIA A+
Help desk
Information Technology

Full Job Description

## ICT Support Technician

## Position Overview

We are looking for a motivated and technically proficient ICT Support Technician to join our team and provide reliable support across our computer infrastructure, software systems, and web technologies. In this role, you will be responsible for diagnosing and resolving technical issues, maintaining hardware and software environments, and ensuring end users receive timely and effective assistance. The ideal candidate is a proactive problem-solver with strong communication skills and a genuine passion for technology. This position suits someone who thrives in a fast-paced environment and is committed to delivering high-quality technical support.

## Key Responsibilities

- Assess software and hardware requirements to identify appropriate technical solutions and resolve user-reported problems effectively.
- Respond promptly to enquiries from staff regarding software and hardware issues, providing clear guidance and practical resolutions in a professional manner.
- Install, configure, and maintain approved software applications, ensuring systems remain up to date, secure, and aligned with organisational standards.
- Adapt and modify existing programs and system configurations to better meet the evolving needs of end users and business operations.
- Implement, configure, and monitor computer networks, supporting both wired and wireless infrastructure to maintain consistent connectivity across the organisation.
- Design, update, and maintain organisational websites, ensuring content accuracy, functionality, and a positive user experience.
- Repair and replace peripheral equipment such as printers, terminals, monitors, and modems, maintaining accurate records of assets and service activity.
- Provide first- and second-level technical support to end users, either in person, remotely, or via a helpdesk or call centre environment, logging all incidents and resolutions through the appropriate ticketing system.
- Promote the efficient and effective use of applications and equipment across teams, offering training and guidance where required.
- Collaborate with internal stakeholders and external vendors to escalate and resolve complex technical issues in a timely manner.
- Conduct routine system checks, preventative maintenance, and performance monitoring to minimise downtime and ensure infrastructure reliability.
- Maintain thorough technical documentation, including user guides, network diagrams, and records of system configurations and changes.

## Required Qualifications & Skills

- Certificate III or IV in Information Technology, or a relevant tertiary qualification in ICT, Computer Science, or a related discipline.
- Demonstrated experience in a technical support, helpdesk, or IT operations role.
- Solid understanding of computer hardware components, operating systems (Windows, macOS, Linux), and common business software applications.
- Experience installing, configuring, and troubleshooting software and peripheral devices.
- Working knowledge of networking fundamentals, including TCP/IP, DNS, DHCP, and LAN/WAN connectivity.
- Familiarity with web technologies and basic website maintenance, including content management systems.
- Strong analytical and problem-solving skills with the ability to diagnose technical issues efficiently and accurately.
- Excellent verbal and written communication skills, with the ability to explain technical concepts clearly to non-technical users.
- Ability to manage competing priorities, work independently, and maintain composure under pressure.
- A customer-focused approach with a professional and courteous manner in all interactions.

## Preferred Qualifications

- CompTIA A+, Network+, or equivalent industry certification.
- ITIL Foundation certification or familiarity with ITIL service management principles.
- Experience working in a managed service provider (MSP) or enterprise IT environment.
- Exposure to cloud platforms such as Microsoft 365, Azure, or Google Workspace.
- Experience with remote desktop tools and helpdesk ticketing systems such as ServiceNow, Freshdesk, or Jira Service Management.
- Knowledge of cybersecurity best practices and endpoint protection solutions.

## Why Join Us?

- Be part of a collaborative and supportive team culture that values continuous learning and professional growth.
- Access ongoing training, certification support, and clear pathways for career advancement within the ICT field.
- Enjoy a stable, full-time permanent role with a competitive salary and superannuation package.
- Benefit from flexible working arrangements and a healthy work-life balance in a forward-thinking organisation.
- Work with modern technology and contribute to meaningful projects that directly support business operations and user experience.

## Job Details

- Job Type: Full-time, Permanent
- Work Schedule: 8-hour shift
- Salary: $70,000 – $120,000 per year + Super

Job Types: Full-time, Permanent

Pay: $70,000.00 – $120,000.00 per year

Benefits:

Work from home

Application Question(s):

Are you currently in Australia?
Are you looking for visa sponsorship?
How many years of experience do you have?

Work Location: Hybrid remote in Barangaroo NSW 2000

Quick Apply

Refine Your Search

ict system and field technical jobs

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