In-Demand Paradise resort Jobs

Concierge Supervisor
RACV —Gold Coast QLD
- Weekend availability
- Heavy lifting
- Customer service
- Microsoft Office
- Parental leave
- Employee assistance program
Watersports Guide
Tangatours —Moreton Island QLD
- Resort
- Professional development assistance
Commis Chef
Hamilton Island Enterprises —Hamilton Island QLD
- Full-time
- Bakery
- Kitchen experience
- Employee discount
- Gym membership
Tangatours Admin
Tangatours —Moreton Island QLD
- Communication skills
- Resort
- Professional development assistance
Spa Manager
RACV —Gold Coast QLD
- Weekend availability
- Microsoft Office
- Hotel experience
- Resort
- Employee assistance program
- Employee discount
Maintenance Manager
Accor Apartments & Realty —Coffs Harbour NSW
- Full-time
- Hospitality
- Maintenance
- Negotiation
6d
Food & Beverage Duty Manager
RACV —Gold Coast QLD
- Weekend availability
- Customer service
- Microsoft Office
- Food service
- Parental leave
- Employee assistance program
6d
Plumber Gas Fitter
Hamilton Island Enterprises —Hamilton Island QLD
- Full-time
- Plumbing
- Employee discount
Diesel Fitter
Hamilton Island Enterprises —Hamilton Island QLD
- Full-time
- Maintenance
- Health insurance
- Employee discount
Electrician
CCIG Investments Pty Ltd t/a Daydream Island Resort —Whitsunday Islands QLD
- HVAC
- Resort
Quick Apply
1d
Food & Beverage Outlet Manager - The Langham Gold Coast
Langham Hospitality Group —Australia
- Full-time
- Hospitality
- Management
- Team management
Night Manager - The Langham, Gold Coast
Langham Hospitality Group —Australia
- Full-time
- Communication skills
- Resort
- Employee assistance program
Front Office Manager
RACV —Gold Coast QLD
- Weekend availability
- Recruiting
- Organisational skills
- Budgeting
- Parental leave
- Employee assistance program
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Concierge Supervisor

RACV -
Gold Coast QLD

Apply Now

Job Details

Permanent | Full-time

Benefits

Parental leave
Employee assistance program
Employee discount
Gym membership
Paid volunteer leave
Insurance services
On-site parking

Qualifications

Heavy lifting
RSA
Customer service
Microsoft Office
Supervising experience
Driver Licence
Leadership
Communication skills
Hotel experience

Full Job Description

RACV Royal Pines Resort | Gold Coast | Full-time
Generous employee benefits & discounts on RACV products & resorts
Join a large trusted Australian brand & VIC’s largest member-based organisation

Great things start here

Be part of a purpose-driven organisation creating meaningful travel and leisure experiences, useful home products and services, better outcomes for drivers, and a cleaner energy future.

At RACV Royal Pines Resort, a short drive from Surfers Paradise set on a championship golf course with spacious rooms and authentic culinary experiences, enjoy the best of tourism and have room to grow in a changing industry that's yours to shape. Join our supportive leisure team whose job it is to help people live their best lives — whether they’re on holiday, visiting an attraction or treating loved ones to a special experience.

About the Opportunity

Are you career focused and passionate about guest services? Do you thrive in a dynamic and fast paced hotel/resort environment? Our team is expanding, and an exciting opportunity has arisen for a Concierge Supervisor to lead a small concierge team, who greet our guests with a warm welcome and deliver exceptional customer service.

This could be just the right role for you?

As the Concierge Supervisor, you will oversee the daily concierge operations, handling guest enquiries and requests, coaching, training and mentoring the team. As one of Australia’s leading conference and events resorts, we offer premium accommodation, multiple dining outlets, day spa and a championship golf course. We are committed to providing guests with exceptional services and luxurious experiences. Your key responsibilities for the role include:

Lead, coach, mentor and support the concierge team to deliver exceptional guest experiences
Greet guests and large groups on arrival assisting with check in/out, luggage, transport, bookings and other requests
Monitor and manage traffic flow on resort entrance driveway
Assist guests with enquiries, requests and complaints in a professional and efficient manner
Provide guests with resort information and recommendations on local events, restaurants, shopping and tourist attractions
Collaborate with front office and other departments to ensure guests needs are met
Maintain a clean and presentable lobby entrance, and a safe environment for guests and staff
Drive golf carts throughout the property

What you’ll need to be successful

Full availability and flexibility to work a rotating roster between approx 6am-11pm, incl. weekends & public holidays eg. 6.30am-2.30pm & 2.30-10.30pm
Previous concierge supervisor experience in a 4-5 star hotel/resort, or similar environment essential, with an understanding of hotel and concierge operations
Demonstrated leadership skills, coaching, training, motivating and encouraging team work
Current drivers licence & RSA Certificate
Proficient in MS Office applications & PMS, Opera desirable
Exceptional communication skills, a passion for customer service and a positive attitude
Ability to perform heavy lifting and physical requirements of the role
Knowledge of local events, restaurants, shopping and tourist attractions
Excellent grooming & personal presentation

We are Offering

Permanent Full time 38 hours week
Salary + penalties evenings, weekends & public holidays + 12% super
Collaborative workplace culture & values led organisation
Employee of the month awards & recognition programs
Career training & professional development opportunities
Great discounts on accommodation at 10 RACV resorts, dining + more
Free roadside assistance & up to 50% discount on insurance incl vehicle & home + more
Health and wellbeing benefits – discounts on gym & golf memberships, spa, eye wear rebate, paid volunteer day, parental leave, EAP + more
Complimentary parking onsite
Laundered uniform

The RACV difference

Challenge yourself with diverse work and go further than you thought at RACV.

Application process

You can learn more about the RACV at www.careers.racv.com.au

Applicants will be required to complete an initial 20-minute AI online chat interview.

Applicants will be required to provide evidence of their eligibility to work in Australia, and consent to a criminal record check.

Additionally, Applicants must confirm their ability to perform the inherent requirements of the position as outlined in the Job Task Analysis - Front Office and whether any reasonable adjustments may be required.

At RACV, we believe that maintaining a diverse and inclusive workplace is an important element in our continued success. We want our people to feel welcome, supported and appreciated for who they are and what they bring to our business. If you require any reasonable adjustments to the recruitment process and/or the role, please let our Talent Acquisition Team know.

Submit your CV via the link.

Apply Now

Refine Your Search

paradise resort jobs

Concierge Supervisor

Watersports Guide

Commis Chef

Tangatours Admin

Spa Manager

Maintenance Manager

Food & Beverage Duty Manager

Plumber Gas Fitter

Diesel Fitter

Electrician

Food & Beverage Outlet Manager - The Langham Gold Coast

Night Manager - The Langham, Gold Coast

Front Office Manager

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