In-Demand Factory worker Jobs in Epping, Vic

Customer Service Specialist
Criterion Industries —Epping VIC
- $65,000 - $75,000 a year
- Full-time
- Hospitality
- Sales
- Customer service
- Profit sharing
Quick Apply
Production Worker
King Customs Laser —Thomastown VIC
- $32.50 an hour
- Monday to Friday
- Forklift
- In-person
Quick Apply
Joinery Team Member - Day Shift
Criterion Industries —Epping VIC
- $30 - $35 an hour
- Full-time
- Carpentry
- Manufacturing
- Profit sharing
Quick Apply
1d
Shopfitter/Installer & Factory Hand – Stainless Steel Fabrication
Bruno Engineering —Thomastown VIC
- $26.45 - $37.48 an hour
- Full-time
- Welding
- In-person
Quick Apply
8d
Industrial Cleaner / Food Production Cleaner – Tullamarine
CleanPro Group Pty Ltd —Tullamarine VIC
- $24.95 - $42.37 an hour
- Night shift
- In-person
- Communication skills
Quick Apply
23h
Food Production Operator – Food Manufacturing
Fine Foods —Coburg North VIC
- $26.44 an hour
- Part-time
- Cooking
- English
- In-person
Quick Apply
8d
Factory Hand
Food Manufactoring —Coburg North VIC
- $26.44 - $37.46 an hour
- Part-time
- In-person
Quick Apply
Production Assistant
Gewurzhaus Herb & Spice Merchants —Collingwood VIC
- $32.18 an hour
- In-person
- Communication skills
- Employee discount
Quick Apply
3d
Warehouse Storeperson – Food Manufacturing
Fine Foods —Coburg North VIC
- $65,000 - $70,000 a year
- Full-time
- Microsoft Excel
- Management
- ERP systems
Quick Apply
1d
Machine / Production Operators
SunRice —Heidelberg West VIC
- Full-time
- Manufacturing
- Communication skills
CNC Machinist (Firts Class)
DVR Engineering Pty Ltd —Coolaroo VIC
- $72,000 - $82,000 a year
- Full-time
- In-person
- Manufacturing
- Communication skills
Quick Apply
5d
Production Supervisor - Paper Manufacturing
Visy —North Melbourne VIC
- Full-time
- Manufacturing
- Leadership
- Employee discount
9d
Quality Assurance Lead
Bellroy —Melbourne VIC
- Full-time
- Microsoft Excel
- In-person
- Manufacturing
QA Technical Officer
Visy —West Melbourne VIC
- Full-time
- Microsoft Word
- Microsoft Excel
- Computer skills
11d
Experienced "Production" Engineer
CKAS Mechatronics —Tullamarine VIC
- Full-time
- Management
APAC Regional VCO FE MRP & Factory Procurement (OMP)
Mars —Melbourne VIC
- Full-time
- Communication skills
4d
Lead Process Engineer
Lycopodium —Melbourne VIC
- Full-time
- Engineering
- Bachelor's degree
- Manufacturing
- Parental leave
Staff Software Engineer
Anduril Industries —Melbourne VIC
- Full-time
- Computer Science
- Software troubleshooting
- Systems design
Quick Apply
Automotive Technicians
Autosports Group Limited —Doncaster VIC
- Full-time
- Leadership
Quick Apply
Principal Process Engineer
Engeny —Melbourne VIC
- Full-time
- Hybrid work
- Engineering
- Business
- Leadership
- Parental leave
- Employee assistance program
Quick Apply

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Customer Service Specialist

Criterion Industries -
Epping VIC

Quick Apply

Job Details

Permanent | Full-time
$65,000 - $75,000 a year

Benefits

Profit sharing
Training program

Qualifications

Hospitality
Pricing
Sales
Customer service
ERP systems
Leadership
Communication skills

Full Job Description

Welcome to Criterion Industries!

At Criterion, we don’t just offer jobs—we build careers. As a fast-growing, family-owned company with over 40 years in the industry, we take pride in delivering high-quality aluminium partitioning systems, sliding systems, doors, and hardware accessories to the commercial and residential building sectors.

Our culture is Energetic, Committed, and United—values that drive us every day. You’ll feel it the moment you step into our vibrant, modern head office in Epping, VIC (just off the M31 Hume Fwy). We’re looking for driven individuals who want to be part of a structured, high-performance team, where success is recognised, and contributions are celebrated at every opportunity.

When you join us, you’re not just starting a new job—you’re setting yourself up for a long-term career in a supportive, results-driven environment that rewards hard work and fosters career growth.

Why You’ll Thrive as a Customer Service Specialist

We’re looking for energetic, ambitious, and confident individuals who thrive in a fast-paced customer service environment. If you love talking to people, problem-solving on the spot, and taking ownership of your role, you’ll fit right in.

This is not a passive, script-following customer service role. You’ll be expected to think on your feet, take initiative, and quickly learn our products to provide real value to our customers.

We’re not looking for people who just want a job—we’re looking for career-driven individuals eager to develop their skills, grow into sales or leadership roles, and be part of a high-energy, high-performance team.

What You’ll Be Doing (Day-to-Day Responsibilities)

Customer Interaction & Order Processing – Handle inbound enquiries, process customer orders, and enter them into our ERP system with precision and efficiency.
Providing Expert Product Advice – Learn and understand our partitioning systems, sliding doors, and accessories, helping customers navigate options and find the best solutions.
Managing Customer Cases & Problem-Solving – Work with customers to resolve issues, track orders, and ensure seamless service delivery.
Building Relationships – Engage with architects, builders, and subcontractors, adapting your communication style to build long-term customer relationships.
Working Cross-Functionally – Collaborate with internal teams including sales, manufacturing, and logistics to ensure customer needs are met.

What You’ll Bring (Experience)

Customer service experience – ideally in retail, hospitality, or a fast-paced environment where multitasking and customer interaction are key.
A natural problem solver – you enjoy finding solutions, making decisions on the go, and thinking creatively to assist customers.
Confidence with humility – you take initiative but are also open to feedback, eager to learn, and driven to improve.
Numeracy skills – comfortable with pricing, product calculations, and order processing in an ERP system.
Adaptable communication skills – you’ll be speaking with architects, builders, and subcontractors, so you need to adjust your approach for different audiences.
A strong sense of responsibility – you take ownership of your work and can deliver results.

Comprehensive Training & Career Development

Structured Induction & Training Program – We set you up for success with a detailed, pre-planned induction that helps you:

Gain exposure to all departments in the business, so you understand how we operate.
Meet key stakeholders across sales, manufacturing, and operations.
Get hands-on product training to become an expert in partitioning systems, sliding doors, and accessories.
Receive ongoing mentorship and structured check-ins to ensure you're supported every step of the way.

What’s in It for You?

Competitive Salary & Performance Bonuses + Super + Profit-Sharing Bonus (paid after 6-month probation).
Structured, Consistent Work Schedule – Monday-Friday work, no weekends.
Annual Salary Reviews
Tools for Success – Laptop provided to ensure efficiency in your role
A Social & Supportive Team – Be part of a collaborative, high-energy group that works hard but knows how to have fun.
Modern, Open-Plan Workspace – Work in a state-of-the-art environment designed for teamwork and productivity.

If you’re looking for a structured role with real career growth, meaningful work, and a team that values success and camaraderie, Criterion is the place for you.

Ready to Take the Next Step?

If you're looking for more than just a job—if you want a career where you can grow, be challenged, and achieve real success—this is the opportunity for you.

Apply now! We’re excited to meet our next star!

Company Overview

Please visit https://www.criterionindustries.com.au for more information

Quick Apply

Refine Your Search

factory worker jobs in epping, vic

Customer Service Specialist

Production Worker

Joinery Team Member - Day Shift

Shopfitter/Installer & Factory Hand – Stainless Steel Fabrication

Industrial Cleaner / Food Production Cleaner – Tullamarine

Food Production Operator – Food Manufacturing

Factory Hand

Production Assistant

Warehouse Storeperson – Food Manufacturing

Machine / Production Operators

CNC Machinist (Firts Class)

Production Supervisor - Paper Manufacturing

Quality Assurance Lead

QA Technical Officer

Experienced "Production" Engineer

APAC Regional VCO FE MRP & Factory Procurement (OMP)

Lead Process Engineer

Staff Software Engineer

Automotive Technicians

Principal Process Engineer

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