Lead and inspire teams in a fast‑paced Delivery Centre, building a strong safety and customer‑first culture while delivering reliable, high‑quality service every day.
At Australia Post, you’ll be part of a team where you can belong, get along, and support each other. It’s work that keeps Australia moving, backed by strong values, has real purpose, and offers the flexibility to fit around your life.
About the opportunity
The Delivery Manager is responsible for leading the operations of a Delivery Centre across multiple sites within a delivery catchment to deliver a reliable, efficient and cost‑effective service. This role provides day‑to‑day leadership across processing and delivery activities, ensuring service standards, safety expectations and performance objectives are consistently met.
Through inclusive and values‑led leadership, the Delivery Manager brings teams together around a strong customer‑first mindset, builds engagement, and supports a positive workplace culture. The role plays a key part in monitoring delivery performance, using insights and data to identify trends, drive continuous improvement and support informed decision‑making.
The Delivery Manager also leads change and innovation, embedding improved processes and systems that strengthen service outcomes, safety and operational efficiency while supporting sustainable cost management. Working collaboratively across Network Operations business units, unions, contractors and community stakeholders, the role oversees day-to-day execution while contributing to broader transformation and business growth.
About you
You’re a confident and values-led operational leader who can bring teams together in a fast-paced delivery environment while keeping safety, service and people at the centre of decision-making. You are comfortable leading through pressure, managing change and building strong stakeholder relationships to support positive business outcomes.
You’ll also
- Bring supervisory or line management experience in an operational, logistics or delivery environment, ideally across multiple shifts and multiple facilities.
- Have demonstrated experience influencing safety culture and leading teams in a safe, accountable and effective way.
- Understand financial and business performance, including KPIs, cost control, process improvement and service delivery outcomes.
What else is in it for you?
- The perfect balance of a diverse, supportive team to connect with
- Working hours that gives you flexibility to make space for what’s important to you
- Your safety and wellbeing is prioritised above everything else, so you go home the same way you came to work
- Opportunities for training, growth and development with pathways in transport or other areas of the business
- Discounts and offers on lots of your favourite brands via Post Perks for more cash in your pocket, plus access to other health and wellbeing resources
All walks, one route
It takes a lot of us to deliver for every Australian – and it’s important to us that our people behind the parcels reflect the people receiving them. We come from all walks. Different backgrounds, different ages, different genders, different sexualities and different abilities, but we all believe in the same purpose.
We welcome people all ages, genders and backgrounds – including Aboriginal and Torres Strait Islander peoples, people with disability, LGBTQIA+ communities, and refugees. We’re a Disability Confident Recruiter, committed to making our hiring process and workplace inclusive and barrier-free. We’re also working hard to remove bias and build a gender-equitable experience for everyone who joins us. If you’ve got questions about accessibility, reach out to our Diversity & Inclusion team at [email protected].
