Being in a business support role at Australia Post means helping our people deliver for every Australian. Just like our Posties, you’re still the people behind every parcel. Whatever your team or role, you’re helping grow our people, grow our business and making a lasting impact on the Australian community. You’ll find a culture of connection in our great people and the flexibility to balance work with life outside of it.
About the opportunity
As Duty Manager – PM, you will lead safe, efficient and compliant PM operations within the StarTrack Road Express facility at Tullamarine, supporting the movement of freight across the network and ensuring service delivery standards are achieved. Reporting to the Metro Manager Melbourne, you will work closely with Supervisors, Team Leaders, facility teams and broader network stakeholders to drive performance, improve efficiency and maintain a strong safety and customer-first culture.
The shift time for this role is PM shift, 2:30pm – 10:30pm (Monday to Friday).
You’ll also
- Drive network efficiency by improving vehicle and trailer utilisation, managing costs and identifying continuous improvement opportunities.
- Monitor and report on operational performance including DIFOT, scanning compliance, meeting critical trailer departure times, overtime and labour hire agency costs.
Work collaboratively with Supervisors, Team Leaders, internal stakeholders and external partners to support strong operational outcomes.
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About you
You are a strong operational leader who thrives in a fast-paced transport or logistics environment and knows how to bring teams together to deliver safe, reliable and commercially sound outcomes. You lead with accountability, communicate clearly, build trusted relationships and are confident driving change while keeping safety, service and people at the centre of decision-making.
You’ll also
- Bring strong experience in operational management, ideally within transport, logistics, parcel, fleet, aviation, rail or facility environments.
- Have a thorough understanding of Chain of Responsibility, safety, compliance and operational risk in a transport environment.
- Be confident analysing operational and financial performance data to support decision-making, cost control and service improvement.
What else is in it for you?
- Bring your whole self to work every day and be met by a welcoming bunch of people who respect and support you
- Flexible and hybrid working arrangements, like the opportunity to work from home two days per week
- Opportunities for growth and development through formal programs or mentorship
- Exclusive team member discounts and offers for more cash in your pocket, evolving policies for flexible working, leave types and access to health and wellbeing resources
All walks, one route
It takes a lot of us to deliver for every Australian – and it’s important to us that our people behind the parcels reflect the people receiving them. We come from all walks. Different backgrounds, different ages, different genders, different sexualities and different abilities, but we all believe in the same purpose.
We welcome people all ages, genders and backgrounds – including Aboriginal and Torres Strait Islander peoples, people with disability, LGBTQIA+ communities, and refugees. We’re a Disability Confident Recruiter, committed to making our hiring process and workplace inclusive and barrier-free. We’re also working hard to remove bias and build a gender-equitable experience for everyone who joins us. If you’ve got questions about accessibility, reach out to our Diversity & Inclusion team at [email protected] or on 03 8737 9415.
