Being in a business role at Australia Post means helping our people deliver for every Australian. Just like our Posties, you’re still the people behind every parcel. Whatever your team or role, you’re helping grow our people, grow our business and making a lasting impact on the Australian community. You’ll find a culture of connection in our great people and the flexibility to balance work with life outside of it.
About the opportunity
Join Australia Post’s Parcel Product team and play a pivotal role as Group Product Manager, you’ll lead a high-impact product portfolio, combining customer insights, commercial acumen and strategic thinking to deliver innovative solutions that improve customer experiences and drive business performance. Working across technology, operations, sales and design, you’ll influence enterprise-wide priorities and help Australia Post deliver on its ambition to be the preferred choice for senders and receivers.
You’ll also
- Lead and own a multi-year product strategy and roadmap, aligning initiatives with customer needs, market opportunities and enterprise objectives.
- Champion the voice of the customer by translating insights, feedback and market research into prioritised product improvements and new capabilities.
- Drive product performance and commercial outcomes, including taking accountability for revenue, EBIT targets, KPIs, OKRs and portfolio success metrics.
- Lead cross-functional teams to evaluate product desirability, feasibility and viability, ensuring informed investment and delivery decisions.
- Identify emerging trends, competitive threats and growth opportunities, using data-driven insights to shape strategic priorities and future innovation.
About you
You’re a strategic and customer-focused product leader who thrives in complex environments and enjoys bringing people together to achieve shared outcomes. Comfortable navigating ambiguity, you combine commercial thinking with strong stakeholder engagement skills to influence decisions, drive innovation and deliver meaningful customer and business value. You’re a collaborative leader who champions continuous improvement, fosters a culture of safety and inclusion, and leads with authenticity, curiosity and accountability.
You’ll also need:
- Extensive experience developing product strategy and leading end-to-end product lifecycle management within a large, complex organisation.
- Previous experience or exposure to freight, transportation, logistics, warehousing eCommerce or related industry verticals.
- Demonstrated success influencing senior stakeholders and driving alignment across cross-functional teams to deliver commercial outcomes.
- Strong commercial acumen, including experience managing product performance, P&L accountability, business cases, investment planning, and benefit realisation.
- Proven ability to use customer insights, market trends and competitive analysis to shape product roadmaps and identify growth opportunities.
- Tertiary qualifications in Product Management, Business, Marketing or a related discipline, with an MBA or similar postgraduate qualification highly regarded.
What else is in it for you?
- Bring your whole self to work every day and be met by a welcoming bunch of people who respect and support you
- Flexible and hybrid working arrangements, like the opportunity to work from home two days per week
- Opportunities for growth and development through formal programs or mentorship
Exclusive team member discounts and offers for more cash in your pocket, evolving policies for flexible working, leave types and access to health and wellbeing resources
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All walks, one route
It takes a lot of us to deliver for every Australian – and it’s important to us that our people behind the parcels reflect the people receiving them. We come from all walks. Different backgrounds, different ages, different genders, different sexualities and different abilities, but we all believe in the same purpose.
We welcome people all ages, genders and backgrounds – including Aboriginal and Torres Strait Islander peoples, people with disability, LGBTQIA+ communities, and refugees. We’re a Disability Confident Recruiter, committed to making our hiring process and workplace inclusive and barrier-free. We’re also working hard to remove bias and build a gender-equitable experience for everyone who joins us. If you’ve got questions about accessibility, reach out to our Diversity & Inclusion team at [email protected] or on 03 8737 9415.
