In-Demand Technical support Jobs in Preston, Vic

Technical & Network Support Technician
Telnetworks —Melbourne VIC
- $75,677.95 - $103,189.75 a year
- Full-time
- Hybrid work
- Software troubleshooting
- Communication skills
- Work from home
Quick Apply
17h
Desktop Support Officer
Axiom Technologies —Melbourne VIC
- Full-time
- Remote
- Microsoft Outlook
- Management
- Customer service
IT Service Desk Analyst - Level 2
Mecca Brands Pty Ltd —Richmond VIC
- Full-time
- Microsoft Outlook
- Management
- POS
Service Desk Analyst
Accent Group —Cremorne VIC
- Full-time
- POS
Quick Apply
eLearning Engagement & IT Support Officer
Acknowledge Education —Melbourne VIC
- Full-time
- Customer service
- Working with children
- Organisational skills
- Health insurance
Quick Apply
Service Desk & Desktop Analyst
MEGT Australia —Melbourne VIC
- Full-time
- Hybrid work
- Management
- Customer service
- Communication skills
- Health insurance
- Parental leave
Helpdesk Technician
St. Michael's Grammar School —St Kilda VIC
- Full-time
- Communication skills
- Annual leave
IT Support
Keywords Studios —Box Hill VIC
- Full-time
- Azure
- Organisational skills
Quick Apply
5d
Service Desk Manager
First Focus —Melbourne VIC
- $110,000 - $145,000 a year
- Full-time
- Hybrid work
- Azure
- Management
- Communication skills
- Paid training
Quick Apply
Revenue Operations Systems Administrator
Fresho —South Melbourne VIC
- $90,000 - $105,000 a year
- Hybrid work
- Sales
- Salesforce
- SQL
- Annual leave
- Work from home
12d
Information Technology Service Desk analyst (Australia)
STACK Infrastructure APAC —Melbourne VIC
- Full-time
- Azure
- Management
- Microsoft Office
Quick Apply
Service Desk / Onsite Engineer (MSP)
VISITS —Melbourne VIC
- Weekend availability
- Microsoft Outlook
- Management
- Customer service
- Work from home
- Free food
Quick Apply
ICT System and Field Technician
Integral Connection t/as Network Overdrive —Melbourne VIC
- $26,000 - $35,000 a month
- Part-time
- SQL
- SharePoint
Quick Apply
IT Systems Administrator
ASSA ABLOY —Oakleigh VIC
- Full-time
- Azure
- Administrative experience
- In-person
Network Administrator
FinXL —Melbourne VIC
- Full-time
- Bachelor's degree
- Financial services
- AI
9d
Service Desk Specialist
WorkJam, Inc. —Melbourne VIC
- On call
- Bilingual
- Software troubleshooting
- Customer service
- Referral program
14d
IT Procurement Specialist
The Salvation Army —Blackburn VIC
- Full-time
- Hybrid work
- Analysis skills
- Leadership
- Health insurance
- Parental leave
Service Desk Analyst
Centorrino Technologies —Coburg VIC
- $60,000 - $65,000 a year
- Full-time
- Hybrid work
- Communication skills
Quick Apply
5d
Service Desk Team Lead - Hybrid
DuluxGroup —Clayton VIC
- Full-time
- Hybrid work
- Agile
- Parental leave
- Employee assistance program
10d
Intermediate Service Desk Technician
RSM —Melbourne VIC
- Full-time
- Customer service
1d

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Technical & Network Support Technician

Telnetworks
Melbourne VIC

Quick Apply

Job Details

Full-time
$75,677.95 - $103,189.75 a year
17 hours ago

Benefits

Company car
Work from home

Qualifications

TCP
Software troubleshooting
IT service management
Technical support
DHCP
Driver Licence
IT support
DNS
Diploma
Communication skills
Help desk
Information Technology
VPN

Full Job Description

Telnetworks is an Australian-owned, Information Technology services provider and fully fledged telecommunications solutions provider. We provide the Government, corporate and SME businesses across Australia with tailor made managed IT services, Data Centre Solutions, Cyber Security and Network hardening, Cloud solutions and Business grade Telephone Systems and Internet solutions.

We pride ourselves in providing robust, reliable and quality-focused technology solutions to our customers. Our key focal point is the unparalleled levels of reliability & responsiveness provided by our team members to our clientele across Australia.

Due to our continued growth and expansion, we are seeking a motivated and technically capable ICT Technician to join our team based in Melbourne.

As an ICT Support Technician, you will provide onsite and remote technical support to a diverse range of clientele across the corporate and government sectors. You will predominantly be providing technical support and troubleshooting services for Information Technology services provided by us. Whilst working for us, as your knowledge-base grows, you many be incorporated to providing technical support for telecommunications services, including NBN technical support.

Ideally, you will have experience working in client-facing IT support or managed services environments.

Key Duties & Responsibilities

Deliver Level 1 and Level 2 ICT support for desktops, laptops, printers, mobile devices, and a wide array of network peripheral equipment.
Respond to user inquiries relating to software, hardware, Microsoft 365, networking, and connectivity issues.
Troubleshoot and resolve technical incidents to minimise operational downtime
Install, configure, maintain, and support computer hardware, operating systems, software applications, and end-user devices
Assist with Microsoft 365 administration including user onboarding, password resets, MFA support, and account management
Support Microsoft Windows environments, Active Directory, DNS, DHCP, remote access technologies, and cloud-based systems
Monitor, prioritise, log, and resolve support tickets in accordance with internal procedures and service level agreements (SLAs)
Escalate complex technical issues to senior engineers where required
Assist with networking support including routers, switches, wireless networking, VPN connectivity, and internet services
Support cybersecurity and endpoint protection initiatives including patch management and security best practices.
Maintain accurate technical documentation, support records, and asset registers
Collaborate with internal teams, vendors, and client stakeholders to ensure effective ICT service delivery and customer satisfaction.

Skills & Experience

At least 1 year of relevant experience in ICT support, help-desk, desktop support, service desk, or managed services environments
Experience troubleshooting hardware, software, Microsoft Windows, networking, and connectivity issues
Exposure to Microsoft 365, Active Directory, Windows Server, and remote support tools
Understanding of networking fundamentals including TCP/IP, DNS, DHCP, VPNs, VLANs, and wireless networking
Familiarity with ticketing systems and IT service management (ITSM) processes
Strong written and verbal communication skills with a customer-focused approach
Ability to prioritize tasks and work effectively within fast-paced support environments
Current driver license and willingness to travel to client sites where required

Qualifications

At least Diploma or higher qualification in Information Technology, Cyber Security, Networking, or related field

What we offer

A competitive salary package ranging between $75,000 – $85,000 plus super
Exposure to diverse corporate and government ICT environments
Opportunities for technical development and certification support
Supportive and collaborative team culture
Career progression within managed services and cybersecurity

Pay: $75,677.95 – $103,189.75 per year

Benefits:

Company car
Work from home

Work Location: Hybrid remote in Melbourne VIC 3004

Quick Apply

Refine Your Search

technical support jobs in preston, vic

Technical & Network Support Technician

Desktop Support Officer

IT Service Desk Analyst - Level 2

Service Desk Analyst

eLearning Engagement & IT Support Officer

Service Desk & Desktop Analyst

Helpdesk Technician

IT Support

Service Desk Manager

Revenue Operations Systems Administrator

Information Technology Service Desk analyst (Australia)

Service Desk / Onsite Engineer (MSP)

ICT System and Field Technician

IT Systems Administrator

Network Administrator

Service Desk Specialist

IT Procurement Specialist

Service Desk Analyst

Service Desk Team Lead - Hybrid

Intermediate Service Desk Technician

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