In-Demand Customer support coordinator Jobs in Enoggera, Qld

Investigations Coordinator
Zurich Insurance —Brisbane QLD
- Full-time
- Hybrid work
- Communication skills
- Time management
- Annual leave
- Parental leave
4d
People Services & Programs Advisor
Cater Care Australia / Cater Care Services —Milton QLD
- Full-time
- Culinary experience
- Administrative experience
- Human resources
Quick Apply
10d
Patient Coordinator
Dental Boutique —Brisbane QLD
- Full-time
- Microsoft Excel
- Sales
- Customer service
Quick Apply
10d
Service Coordinator - Customer Care Support Team
Richard Jay —Acacia Ridge QLD
- Full-time
- Customer service
- Organisational skills
- Communication skills
2d
Facilities Coordinator
DAD-Jones Lang LaSalle (QLD) Pty Ltd —Brisbane QLD
- Full-time
- Presentation skills
- Front desk
- AI
- Health insurance
- Parental leave
Quick Apply
3d
Marketing Specialist
King International —Archerfield QLD
- $68,500 - $80,000 a year
- Full-time
- CRM software
- Marketing
- Writing skills
Quick Apply
3d
Thrift Shop Coordinator
St David's Neighbourhood Centre —Coopers Plains QLD
- $40 - $49 an hour
- Part-time
- Management
- Microsoft Office
- Administrative experience
Quick Apply
Stock Coordinator - CWH Rocklea - QLD
Chemist Warehouse —Rocklea QLD
- Part-time
- Management
- Customer service
- Communication skills
- Employee assistance program
Investigations Coordinator
Auto & General Holdings —Mango Hill QLD
- Administrative experience
- Computer skills
- Communication skills
- Parental leave
- Gym membership
Quick Apply
Student Experience Manager
SAE University College —Brisbane QLD
- Full-time
- Management
- Customer service
- Microsoft Office
Quick Apply
Logistics Coordinator
JLE Group —Brisbane QLD
- Full-time
- ERP systems
- No degree
- Health insurance
- Gym membership
17h
Learning & Capability Coordinator
Auto & General Holdings —North Lakes QLD
- Management
- Sales
- Administrative experience
- Parental leave
- Employee discount
Quick Apply
3d
Senior Project Coordinator
Queensland Government —Brisbane QLD
- Full-time
- Remote
- Management
- Communication skills
- Free parking
- Health insurance
11d
Residential Resales Admin and Marketing Coordinator
Ingenia Communities —Brisbane QLD
- Microsoft Office
- Communication skills
- Parental leave
Payroll Coordinator
RACQ —Eight Mile Plains QLD
- Contract
- Hybrid work
- Microsoft Excel
- Communication skills
- Employee discount
10d
Operations Coordinator - Acacia Ridge
Pickles Auctions —Acacia Ridge QLD
- Full-time
- Customer service
- Microsoft Office
- Front desk
- Parental leave
- Employee assistance program
Transport Compliance Coordinator | Berrinba QLD
CEVALogistics —Brisbane QLD
- Full-time
- Hybrid work
- Management
- Microsoft Office
- Disability insurance
- Parental leave
Warehouse Storeperson
Con-Serv Corporation —Kedron QLD
- Part-time
- Forklift
- Analysis skills
- Warehouse
Administration Coordinator Carpark
Queensland Government —Brisbane QLD
- Customer service
- Analysis skills
- Budgeting
3d
Coordinator, AI Transformation
Virgin Australia —Brisbane QLD
- Full-time
- Hybrid work
- Organisational skills
- SharePoint
- Agile
- Work from home

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Investigations Coordinator

Zurich Insurance -
Brisbane QLD

Apply Now

Job Details

Full-time
4 days ago

Benefits

Annual leave
Parental leave

Qualifications

Risk management
Communication skills
Time management

Full Job Description

A new transformational adventure awaits you…

How does 5 weeks of annual leave, a fulfilling career you'll genuinely enjoy, and working for a reputable organization that promotes wellbeing and drives digital transformation sound to you?

As one of Forbes 2024 ‘World’s Best Employers’ and Fortune’s ‘World’s Most Admired Companies’ for 2025, Zurich - a leader in the insurance industry, is on a journey towards a brighter future… A brighter future for you - focused on your career, your wellbeing, and your community - as well as our customers and the planet.

Join us on this thrilling journey as we work towards our vision of becoming Australia's leading digital insurer. If you're eager to be part of a values-driven global organisation that's experiencing real growth and transformation, and if you share our commitment to making a tangible difference and taking continuous steps towards a sustainable future for our people, customers, communities, and our planet, then keep reading!

Let’s create a brighter future together, let’s make a difference

It’s important to know, what you do matters. At Zurich, we don’t just cover, we care.

As an Investigations Coordinator within our Claims Technical Centre of Excellence, you’ll play a key role in protecting our customers and business by helping to identify and investigate potential claims fraud. Reporting to the Forensic Accounting and Investigations Lead, this role is central to delivering fair, timely and high-quality outcomes across complex claims matters.

You’ll be part of a collaborative and specialist team that partners closely with claims, underwriting and external experts. Your work will directly influence decisions, strengthen governance and help ensure our claims experience remains trusted, customer-focused and forward-looking.

You will also be responsible for the following:

Triaging fraud referrals and determining the most appropriate investigation approach
Managing a caseload of investigations, including complex and high-value matters
Coordinating external investigators, legal partners and specialist providers
Conducting desktop investigations and forming clear, evidence-based outcomes
Monitoring investigation progress to meet service standards and quality expectations
Providing updates, insights and recommendations to stakeholders on risks and strategy

Important to your success – let’s grow together

You’re a curious and thoughtful investigator who enjoys solving complex problems and making sound decisions. You build strong relationships, communicate clearly and approach your work with integrity, resilience and attention to detail.

In order to be successful, you will have the following:

Experience in the insurance industry with exposure to claims or investigations
Experience in consumer home and motor insurance advantageous
Strong understanding of investigation principles and fraud risk management
Knowledge of relevant insurance legislation and industry obligations
Experience managing multiple priorities with strong time management skills
Excellent written and verbal communication skills, with the ability to influence stakeholders
Confidence using digital tools and technology to support investigations and analysis

Belong. Zurich is here to support you

There are so many reasons why Zurich is a great place to be and the right choice for you, but here are just a few.

Enjoy 5 weeks of annual leave for permanent staff through our Z leave initiative, along with 15 days of personal/carer’s leave as we empower our people to manage their own wellbeing. Plus, access to Family Care (parental leave).
Benefit from a hybrid working arrangement – 3 days in the office and 2 days working from home per week for full-time employees.
Access programs to stay healthy and feel healthier, receive an AUD$500 wellbeing payment per year, and a AUD$295 new starter e-voucher for your work-from-home setup (flex work - hybrid working), along with other great benefits through our Shine portal.
Grow and thrive in your career with our award-winning training programs. We support and encourage your development because our strength lies in our people, and we value your individuality.
Work with global, diverse, and inclusive teams; explore your passions, fuel innovation, drive equity, collaborate, and make a positive difference beyond your role.
Take advantage of global mobility opportunities across more than 200 countries worldwide.
Volunteer and work in our state-of-the-art Green Star rated offices (when you are in the office) and dress for your day.
We plant a tree for every new employee.
Not to mention our various employer of choice awards/memberships – WGEA; Family Inclusive Workplace; Gold AWEI Employer, Pride in Diversity… to name a few.

We could go on, but the main point is that Zurich is a great place to be, where you can truly belong, be yourself, maintain work/life balance, and thrive in a supportive environment.

Zurich is an equal opportunity employer. We are committed to ensuring that our recruitment process is fair and accessible for all candidates. If you require any special accommodations to participate in our recruitment process, we encourage you to please let us know at the time of your application.

So, if you want to come on an adventure that will build a brighter future together, and feel a sense of togetherness, then please apply today to start your adventure!

Apply Now

Refine Your Search

customer support coordinator jobs in enoggera, qld

Investigations Coordinator

People Services & Programs Advisor

Patient Coordinator

Service Coordinator - Customer Care Support Team

Facilities Coordinator

Marketing Specialist

Thrift Shop Coordinator

Stock Coordinator - CWH Rocklea - QLD

Investigations Coordinator

Student Experience Manager

Logistics Coordinator

Learning & Capability Coordinator

Senior Project Coordinator

Residential Resales Admin and Marketing Coordinator

Payroll Coordinator

Operations Coordinator - Acacia Ridge

Transport Compliance Coordinator | Berrinba QLD

Warehouse Storeperson

Administration Coordinator Carpark

Coordinator, AI Transformation

I want to receive the latest job alert for customer support coordinator in enoggera, qld

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