Employment Type: Permanent Full Time
Position Classification: Administration Officer Level 2
Remuneration: $66,608.03 - $68,817.27 Per Annum + Super + Salary Packaging
Hours Per Week: 38
Requisition ID: REQ676509
Location: Manning Hospital
Closing Date: Sunday 19 July 2026
This is a position identified for Aboriginal or Torres Strait Islander people on the basis of a genuine occupational qualification under section 14(d) of the Anti-Discrimination Act 1977. Aboriginal or Torres Strait Islander applicants must demonstrate Aboriginal or Torres Strait Islander status in addition to addressing the selection criteria.
About the Role
The Manning Emergency Department is a busy department serving the wider community, including an influx of tourists during holiday periods. The Emergency Department Aboriginal Liaison Officer plays a crucial role in ensuring culturally appropriate and safe support for Aboriginal and Torres Strait Islander people from the local Biripi/Worimi Community. This role establishes open pathways for engagement and assistance, fostering positive health outcomes. The position provides caring and professional support to Aboriginal community members in the Hospital Emergency Department, often in stressful situations. Responsibilities include completing reception duties and registering all patients and visitors.
As part of the expanding Aboriginal workforce and Administration team, this position is integral to a dynamic, highly skilled team that values inclusivity, cultural responsiveness, and a commitment to delivering excellence in patient care. The role operates on a fixed shift from 09:00 to 18:00 on a seven-day rotating roster. These hours are non-negotiable as they have been established to best support the Biripi Community.
Key responsibilities include:
- Comprehensive record-keeping in health-related systems.
- Engaging with patients in the Emergency Department as required.
- Collaborating closely with healthcare professionals.
- Supporting the wider mainstream administration team, which consists of a minimum of four team members at all times, ensuring continuous support.
Manning also has a local Aboriginal staff network, including the Aboriginal Health Unit and the Aboriginal Hospital Liaison Officer, to provide additional cultural support and connection for both staff and patients.
Support and Training
The successful applicants will receive ongoing support and mentoring, along with opportunities for professional development in line with their career aspirations and qualifications. Additionally, working within a larger administration team ensures consistent guidance and assistance in day-to-day tasks.
What We Are Looking For
We are seeking committed and enthusiastic individuals to join our innovative Administration Team. The ideal candidates will be passionate about working closely with Biripi/Worimi Community members to contribute to Closing the Gap in healthcare disparities.
Key attributes include:
- Active community involvement and a strong sense of cultural awareness.
- Demonstrated experience working with Aboriginal and Torres Strait Islander cultures and communities, with local knowledge and experience within the Biripi/Worimi Community being highly regarded.
- Excellent communication skills, with the ability to engage effectively with diverse stakeholders.
- Hardworking, energetic, and flexible, with the ability to work cooperatively within a team.
- Honesty and a deep passion for providing care and support to those accessing the Health Service.
Proficiency in electronic systems and computer software relevant to the role.Ability to adapt to changing priorities in a fast-paced environment.
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Why join Hunter New England Health?
- Be part of one of the largest and most diverse Local Health Districts in NSW
- Influence digital solutions that directly support patient care and clinical outcomes
- Salary packaging options
- Work collaboratively with passionate clinicians and digital health professionals
- Enjoy career development opportunities within NSW Health
- Make a real difference across a large, complex health service
Fitness Passport for you and your family
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What you'll be doing
Provide caring & professional support often in stressful situations to Aboriginal community members presenting to the Hospital Emergency Department completing reception and registration of all patients and visitors presenting to the Hospital.
Need more information?
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For role related queries or questions contact Vickie Taylor on
[email protected]
Information for Applicants:
This is a position identified for Aboriginal or Torres Strait Islander people on the basis of a genuine occupational qualification under section 14(d) of the Anti-Discrimination Act 1977. Aboriginal or Torres Strait Islander applicants must demonstrate Aboriginal or Torres Strait Islander status in addition to addressing the selection criteria.
Applicants will be assessed against the essential requirements and selection criteria contained within the position description (link below). For assistance addressing selection criteria visit: https://bit.ly/3vL5fq2
Stepping Up Website is a resource designed to help indigenous job applicants apply for positions in NSW Health. For more information, please visit: https://bit.ly/HNEHealthSteppingUp
This is a Category A position. Recommended applicants will be reviewed for compliance with NSW Health policy directive PD2024_015: Occupational Assessment, Screening and Vaccination against Specified Infectious Diseases for Category A positions prior to offer. All new employees must agree to comply with the requirements outlined in the policy.
Salary Packaging: is beneficial to most Hunter New England Health employees and may increase your take-home pay! Salary package a range of personal expenses including novated motor vehicle leases, relocation expenses, and HECS/HELP debt. Find out more by contacting SalaryPackagingPLUS! via [email protected] or 1300 40 25 23.
To be eligible for permanent employment in this position you must be an Australian Citizen, or a permanent resident of Australia, or a New Zealand citizen with a current New Zealand Passport. Employment of a temporary visa holder may only occur if no suitable local candidate is identified for the position; in this instance, you may only be offered employment in line with the conditions and expiry date of your visa.
We are unable to accommodate visa sponsorship for applicants requiring a visa for this position.
At Hunter New England Local Health District, we are an inclusive employer dedicated to fostering a diverse, inclusive, and welcoming workplace. Our commitment to a workforce that reflects the community we care for is essential for delivering the highest quality healthcare to our community. We encourage people with diverse lived experiences to apply. If you require any accommodations or adjustments to the recruitment process please let us know when you apply or at any stage of the process. We will work with you to meet your needs and create the best possible experience. Please contact [email protected] for confidential support to ensure an equitable, barrier-free application process.
Hunter New England Health employees may be eligible for a range of benefits such as allocated days off (ADO) for full time employees, long service leave, paid maternity leave, and salary packaging options including meal expenses.
An eligibility list will be created for future permanent and temporary full or part time vacancies.
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