In-Demand Capgemini Jobs

Service Desk Analyst
Capgemini —Melbourne VIC
- Hybrid work
- Communication skills
AWS Cloud Engineer
Capgemini Sogeti —Melbourne VIC
- Hybrid work
- AWS
Senior SAP IS-U Technical Consultant
Capgemini Sogeti —Greater Adelaide SA
- Hybrid work
- Management
- Analysis skills
- Communication skills
SAP Full Stack Developer
Capgemini —Melbourne VIC
- Hybrid work
- Azure
- DevOps
- APIs
14d
Senior Consultant, Public Sector
Capgemini —Brisbane QLD
- Azure
- Analysis skills
- Agile
SAP EAM Consultant
Capgemini Sogeti —Greater Adelaide SA
- Hybrid work
- Analysis skills
- APIs
- Agile
SAP TM with EWM Consultant
Capgemini —Melbourne VIC
- Hybrid work
- Management
- Sales
- Analysis skills
Oracle ERP Techno-Functional Consultant
Capgemini Sogeti —Melbourne VIC
- Hybrid work
- ERP systems
- APIs
- Communication skills
Senior AI Engineer - Data Scientist (Sydney/Melbourne)
Capgemini —Melbourne VIC
- Computer Science
- Data analysis skills
- Master's degree
1d
SAP Basis Consultant
Capgemini Sogeti —Melbourne VIC
- On call
- Hybrid work
- Management
- Administrative experience
- Communication skills
14d
Senior Project Manager (NV1/NV2)
Capgemini Sogeti —Greater Adelaide SA
- Hybrid work
- Azure
- PMP
- AWS
Change Manager
Capgemini —Melbourne VIC
- Hybrid work
- Leadership
14d
AWS Cloud Architect
Capgemini —Melbourne VIC
- Hybrid work
- Azure
- DevOps
- AWS
11d
Director of Testing
Capgemini Sogeti —Melbourne VIC
- Contract
- Master's degree
- Education
- Business Administration
Strategy Business Transformation Consultant-Senior Consultant
Capgemini Sogeti —Sydney NSW
- Azure
- Sales
- ERP systems
Senior Rewards Specialist
Capgemini Sogeti —Sydney NSW
- Microsoft Excel
- Analysis skills
- Communication skills
8d
Devops Engineer
Capgemini Sogeti —Sydney NSW
- Hybrid work
- Azure
- DevOps
- AWS
Senior Cloud DevOps Engineer - Azure
Capgemini Sogeti —Sydney NSW
- Hybrid work
- Azure
- DevOps
- Agile
Senior AI Engineer - Data Scientist (Sydney/Melbourne)
Capgemini Sogeti —Sydney NSW
- Computer Science
- Data analysis skills
- Master's degree
1d
Senior Network Engineer (Data Center Networks)
Capgemini —Sydney NSW
- Hybrid work
- Administrative experience
- APIs
- AI

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Service Desk Analyst

Capgemini -
Melbourne VIC

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Job Details

Qualifications

IT support
Communication skills

Full Job Description

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive world.

Your Role

Roles & Responsibilities

Serve as the first point of contact for end‑user IT issues, handling inbound calls and tickets.
Triage, log, and resolve incidents where possible, escalating to technical teams when required.
Provide first‑level support for desktops, applications, user access, and basic infrastructure services.
Communicate clearly with users, delivering timely, professional, and empathetic support.
Document repeatable fixes and follow ITIL‑aligned processes to ensure accurate, high‑quality ticket handling.

Your Profile

Qualifications & Experience

Strong interest in technology with a desire to grow in an IT support environment
Excellent verbal and written communication skills with a customer‑first mindset
Experience in customer‑service roles, with the ability to support users professionally
Basic understanding of troubleshooting and exposure to IT environments such as helpdesk or desktop support
Ability to work effectively in a team and adapt to shift‑based work when required

Role is based in Melbourne only

What you’ll love about working here

You will be a part of a diverse collective of free-thinkers, entrepreneurs and industry experts. You will love the exposure to the scale of transformation, the depth of expertise, and the opportunities for growth.
We aim to build an environment where employees can enjoy a positive work-life balance. We embed hybrid working in all that we do and make flexible working arrangements the day-to-day reality for our people.
At the heart of our mission is your career growth. You will have countless learning and development opportunities from thinktanks to hackathons, and access to 250,000 courses with numerous external certifications crafted to support you in exploring a world of opportunities.
We realise a Total Reward package should be more than just compensation. We offer a range of core and flexible benefits and have a Peer Recognition Portal called ‘Celebrate’.

Veterans and Indigenous candidates are encouraged to apply

Apply today!

Capgemini is an AI-powered global business and technology transformation partner, delivering tangible business value. We imagine the future of organizations and make it real with AI, technology and people. With our strong heritage of nearly 60 years, we are a responsible and diverse group of 420,000 team members in more than 50 countries. We deliver end-to-end services and solutions with our deep industry expertise and strong partner ecosystem, leveraging our capabilities across strategy, technology, design, engineering and business operations. The Group reported 2024 global revenues of €22.1 billion.
Make it real | www.capgemini.com

Apply Now

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capgemini jobs

Service Desk Analyst

AWS Cloud Engineer

Senior SAP IS-U Technical Consultant

SAP Full Stack Developer

Senior Consultant, Public Sector

SAP EAM Consultant

SAP TM with EWM Consultant

Oracle ERP Techno-Functional Consultant

Senior AI Engineer - Data Scientist (Sydney/Melbourne)

SAP Basis Consultant

Senior Project Manager (NV1/NV2)

Change Manager

AWS Cloud Architect

Director of Testing

Strategy Business Transformation Consultant-Senior Consultant

Senior Rewards Specialist

Devops Engineer

Senior Cloud DevOps Engineer - Azure

Senior AI Engineer - Data Scientist (Sydney/Melbourne)

Senior Network Engineer (Data Center Networks)

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