In-Demand Chief engineer , data center engineering operations Jobs in Broadmeadows, Vic

Client Success Manager
Circana Australia —Melbourne VIC
- Remote
- Machine learning
- Organisational skills
- AI
Quick Apply
14d
Senior Project Manager - Construction , Data Center Planning & Delivery
Amazon Corporate Services Pty Ltd —Melbourne VIC
- Full-time
- Management
- AWS
- Electrical experience
- Health insurance
- Employee assistance program
14d
Shift Technician, Data Center - HVAC/Electrical (East Burwood)
CBRE —Melbourne VIC
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
13d
Key Account Manager
ISS —Melbourne VIC
- Full-time
- Communication skills
- Employee discount
Customer Success Engineer, Data Center Learning
Amazon Web Services Australia Pty Ltd —Melbourne VIC
- Full-time
- AWS
- Analysis skills
- Bachelor's degree
1d
Critical Infrastructure Mechanical Field Engineer
Amazon Corporate Services Pty Ltd —Melbourne VIC
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Delivery Consultant, AWS Professional Services
Amazon Web Services Australia Pty Ltd —Melbourne VIC
- Full-time
- DevOps
- Master's degree
- AWS
General Manager Engineering
Metro Trains Melbourne —Melbourne VIC
- Full-time
- Engineering
- Leadership
10h
Service Area Leader - Civil Infrastructure Victoria
Arcadis —Melbourne VIC
- Education
- No degree
- Civil Engineering
Senior Applied AI Solutions Architect, Amazon Connect, AWS, AWS Applied AI Solutions
Amazon Web Services Australia Pty Ltd —Melbourne VIC
- Full-time
- CRM software
- AWS
- Presentation skills
Security Program Manager
Amazon Corporate Services Pty Ltd —Melbourne VIC
- Full-time
- AWS
Sr Delivery Consultant: GenAI FullStack SDE, AWS Professional Services
Amazon Web Services Australia Pty Ltd —Melbourne VIC
- Full-time
- DevOps
- Master's degree
- AWS
12d
Senior System Development Engineer, Core Networking (Relocation support available)
Amazon Support Services Pty Ltd —Melbourne VIC
- Full-time
- Systems design
- AWS
- Software development
- Health insurance
- Employee assistance program
13d
Maintenance Technician – Hotel Indigo Melbourne Little Collins and Holiday Inn Melbourne Bourke Street Mall
Hotel Indigo —Melbourne VIC
- Weekend availability
- Schematics
- Maintenance
- Communication skills
Senior Delivery Consultant -Mainframe, AWS Professional Services
Amazon Web Services Australia Pty Ltd —Melbourne VIC
- Full-time
- Databases
- AWS
- AI
11h

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Client Success Manager

Circana Australia
Melbourne VIC

Quick Apply

Job Details

14 days ago

Qualifications

Jira
Machine learning
Confluence
Natural language processing
Organisational skills
HTTPS
AI
Communication skills

Full Job Description

Manager, Client Success

Let’s be unstoppable together!

At Circana, we are fueled by our passion for continuous learning and growth, we seek and share feedback freely, and we celebrate victories both big and small in an environment that is flexible and accommodating to our work and personal lives. We have a global commitment to diversity, equity, and inclusion as we believe in the undeniable strength that diversity brings to our business, employees, clients, and communities. With us, you can always bring your full self to work. Join our inclusive, committed team to be a challenger, own outcomes, and stay curious together. Circana is proud to be Certified™ by Great Place To Work®. This prestigious award is based entirely on what current employees say about their experience working at Circana.

Learn more at www.circana.com (http://www.circana.com/).

What will you be doing?

We are seeking a user-focused, detail-oriented, resourceful individual to support the ongoing success of Emiri client deployments. This role bridges product support, user experience, and development by investigating issues, coordinating resolutions, coaching commercial teams, and managing communication between users, client service teams, and product development.

Job Responsibilities

Apply a voice of customer lens to user feedback and issues to surface enhancement opportunities and influence the product roadmap

Own issue root cause identification and resolution to triage root causes between feature enhancements, system bugs, and user education

Coach commercial teams on the configuration and functionality of Liquid AI; support key client meetings and demos

Support setup, configuration, and QA of client models

Drive continuous improvement of support processes, tools and user education materials

Clearly communicate guidance and resolutions to users or internal teams

Test new enhancements or fixes prior to release to ensure quality and expected behavior

Prepare concise write-ups of confirmed bugs or feature requests for the development team

Requirements

Familiarity with Circana tools, including Unify+, model/report building, and ideally Emiri

Background in product or client support, operations, or troubleshooting technical issues, ideally with a focus on data-driven AI tools

Analytical and problem-solving skills, with the ability to investigate user reports, logs, and system behavior to identify root causes

Strong organizational skills to support multiple client deployments and maintain flawless on-time delivery and service levels

Strong communication abilities, especially in simplifying technical concepts for non-technical users and collaborating across teams

Tech-curious mindset, comfortable learning prompt engineering and system behavior, with a process-driven approach to managing issues, QA, and feedback loops

Familiarity with AI systems, natural language processing tools, or machine learning products

Experience using tools like Jira, Confluence, or similar issue tracking and documentation systems

5+ years of experience in client support for data analytics and reporting

Circana Behaviors

As well as the technical skills, experience and attributes that are required for the role, our shared behaviors sit at the core of our organization. Therefore, we always look for people who can continuously champion these behaviors throughout the business within their day-to-day role:

Stay Curious: Being hungry to learn and grow, always asking the big questions.

Seek Clarity: Embracing complexity to create clarity and inspire action.

Own the Outcome: Being accountable for decisions and taking ownership of our choices.

Center on the Client: Relentlessly adding value for our customers.

Be a Challenger: Never complacent, always striving for continuous improvement.

Champion Inclusivity: Fostering trust in relationships engaging with empathy, respect, and integrity.

Commit to each other: Contributing to making Circana a great place to work for everyone.

Location

This position can be located in the following area(s): Australia

Prospective candidates may be asked to consent to background checks (in accordance with local legislation and our candidate privacy notice (https://nam02.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.circana.com%2Fcandidate-privacy-notice%2F&data=05%7C02%7CSarah.Dutille%40circana.com%7C686d6e77ad604a43171e08dcf4f324b6%7C43728c2044474b27ac2e4bdabb3c0121%7C0%7C0%7C638654572350943196%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C0%7C%7C%7C&sdata=PQDi90rj%2F44ipptKRuKQJZFkcdZ%2BLZCGX4IoUL2ANI8%3D&reserved=0) ) Your current employer will not be contacted without your permission.

#LI-AO1

#Remote

Quick Apply

Refine Your Search

chief engineer , data center engineering operations jobs in broadmeadows, vic

Client Success Manager

Senior Project Manager - Construction , Data Center Planning & Delivery

Shift Technician, Data Center - HVAC/Electrical (East Burwood)

Key Account Manager

Customer Success Engineer, Data Center Learning

Critical Infrastructure Mechanical Field Engineer

Delivery Consultant, AWS Professional Services

General Manager Engineering

Service Area Leader - Civil Infrastructure Victoria

Senior Applied AI Solutions Architect, Amazon Connect, AWS, AWS Applied AI Solutions

Security Program Manager

Sr Delivery Consultant: GenAI FullStack SDE, AWS Professional Services

Senior System Development Engineer, Core Networking (Relocation support available)

Maintenance Technician – Hotel Indigo Melbourne Little Collins and Holiday Inn Melbourne Bourke Street Mall

Senior Delivery Consultant -Mainframe, AWS Professional Services

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