In-Demand Case manager Jobs in Springfield, Qld

Client Intake - Aged and Disability Care
My Guardian —Brisbane QLD
- Full-time
- Customer service
- Case management
- In-person
Quick Apply
11d
GAZ - APS 6 - Judicial and Registry Services Team Leader - Court and Tribunal Services
Federal Court of Australia —Brisbane QLD
- $99,734 - $111,701 a year
- Full-time
- Management
- Analysis skills
- Conflict management
14h
Senior Manager – Global Mobility Advisory
KPMG Australia —Brisbane QLD
- Full-time
- Hybrid work
- Master's degree
- Business development
- Leadership
- Parental leave
Quick Apply
6d
Manager – Global Mobility Advisory
KPMG Australia —Brisbane QLD
- Full-time
- Hybrid work
- Master's degree
- Business development
- Leadership
- Parental leave
Quick Apply
6d
Coordinator, Out of Home Care
Anglicare Southern Queensland —Eight Mile Plains QLD
- From $55.72 an hour
- Full-time
- Experience working with children
- Health insurance
- Employee assistance program
Senior Manager - Project Sales - Honeywell UOP
Honeywell —Brisbane QLD
- Full-time
- Sales
- Business development
- Bachelor's degree
13d
Principal Project RAMS Manager
Hitachi —Brisbane QLD
- Full-time
- Engineering
- In-person
Counsellor Domestic and Family Violence
Anglicare Southern Queensland —Eight Mile Plains QLD
- From $53.42 an hour
- Full-time
- Psychology
- Social Work
- Health insurance
- Employee assistance program
4d
Family Wellbeing Service Specialist
Aboriginal & Torres Strait Islander Community Health Service Brisbane Limited —Logan Central QLD
- From $105,673 a year
- Full-time
- Writing skills
- Experience working with children
- Bachelor's degree
Quick Apply
3d
Senior Consultant - Software Implementation (Hybrid Work Schedule)
Quorum Software —Brisbane QLD
- Full-time
- Hybrid work
- Oracle
- Management
- Business development
3d
Manager – Global Mobility Advisory
KPMG —Brisbane QLD
- Full-time
- Master's degree
- Business development
- Leadership
- Parental leave
6d
Housing and Wellbeing Worker (Weekend Afterhours)
Aboriginal & Torres Strait Islander Community Health Service Brisbane Limited —Eight Mile Plains QLD
- Weekends only
- Experience working with children
Quick Apply
5d
Senior Manager – Global Mobility Advisory
KPMG —Brisbane QLD
- Full-time
- Master's degree
- Business development
- Leadership
- Parental leave
6d
Customer Success & Digital Sales Specialist
Technogym —Brisbane QLD
- Contract
- Management
- Communication skills
- Employee assistance program
- Gym membership
Team Manager - Outbound (PM Shift)
Wesfarmers Health —Brisbane QLD
- Monday to Friday
- Management
- Senior Secondary Certificate of Education
- No degree
- Employee assistance program
Sr Account Manager
Honeywell —Brisbane QLD
- Full-time
- Microsoft Powerpoint
- Sales
- Salesforce
Business Analyst
Auto & General Holdings —Toowong QLD
- Temporary
- Writing skills
- No degree
- Agile
- Work from home
- Parental leave
Quick Apply
Youth Workers
Anglicare Southern Queensland —Eight Mile Plains QLD
- $40.48 an hour
- Weekend availability
TEMS & TDM Lead
Infosys —Brisbane QLD
- $108,571 - $119,893 a year
- Azure
- Management
- DevOps
- Health insurance
- Parental leave
Senior System Safety Manager
RHEINMETALL —Brisbane QLD
- Full-time
- Engineering
- Parental leave
- Employee discount

I want to receive the latest job alert for case manager in springfield, qld

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

case manager jobs near springfield, qld

Customer Care Specialist jobs in Brisbane QLD

Senior Account Manager jobs in Brisbane QLD

Principal Project Manager jobs in Brisbane QLD

Customer Success Manager jobs in Brisbane QLD

Shift Leader jobs in Brisbane QLD

Aged Care Nurse jobs in Cranbourne Vic

Customer Care Specialist jobs in Sydney Nsw

Customer Care Specialist jobs in Lane Cove Nsw

Airport Customer Service jobs in Melbourne Vic

Elderly Care jobs in Cartwright Nsw

Customer Care Specialist jobs in Abbotsbury Nsw

Night Shift Aged Care jobs in Melbourne Vic

Facility Manager jobs in Perth Wa

Project Finance jobs in Rozelle Nsw

Finance Manager jobs in Sydney Nsw

Oshc Manager jobs in Clyde North Vic

Senior Safety Manager jobs in Brisbane Airport Qld

Senior Safety Manager jobs in Geelong Vic

What Ability Area Manager jobs in Campbelltown Nsw

Area Manager jobs in Melbourne Vic

Client Intake - Aged and Disability Care

My Guardian -
Brisbane QLD

Quick Apply

Job Details

Full-time
11 days ago

Qualifications

Customer service
Intake
Case management
Care plans
Communication skills
Negotiation

Full Job Description

About My Guardian

My Guardian is a leading Aged and Disability Care provider dedicated to delivering compassionate, high-quality home care services. We are passionate about empowering our clients to live independently with dignity and respect.

As we continue to grow, an exciting opportunity has become available for a motivated and self-driven Client Intake Officer to join our team based in our QLD office. In this role, you will work closely with the Queensland Business Development Managers (BDMs) while being structurally embedded within our Case Management Team. This position plays a critical part in building meaningful relationships and delivering exceptional customer service to prospective and existing Aged Care and NDIS participants across Queensland.

About The Role

As a Client Intake Officer, you will be the key point of contact for prospective clients and their families, with a heavy focus on face-to-face engagement. You will meet potential clients directly to guide them through the intake and decision-making process, ensuring they feel supported, informed, and confident in choosing My Guardian.

This is a fast-paced, relationship-driven role requiring strong communication skills, attention to detail, and the ability to collaborate across teams—bridging the gap between front-end business development and ongoing case management—while maintaining a high standard of professionalism and care.

Key Responsibilities

Engage with prospective clients primarily through face-to-face meetings, as well as phone and email, to assess their needs and recommend appropriate care solutions.
Provide expert guidance to prospective clients on Support at Home (SaH) Packages, and NDIS services, converting enquiries into active clients.
Work closely with the QLD BDM team to pick up warm leads, and act as a seamless link to the wider Case Management Team for ongoing care delivery.
Generate and manage local referral pipelines through My Aged Care and NDIS portals, networking, and community partnerships.Coordinate the onboarding process from start to finish, including documentation, service transitions, waitlist management, and referral prioritisation.
Clearly communicate funding levels, fees, and service inclusions to clients and families during face-to-face consultations.
Maintain accurate CRM records, monitor lead activity, and provide reporting on regional client acquisition and conversion performance.
Collaborate with rostering and clinical teams to ensure services are delivered in line with care plans and funded package levels, supporting overall operational needs.

About You

You are client-focused, confident, and proactive, with a genuine passion for face-to-face interaction. You have the ability to build rapport quickly and manage sensitive conversations with empathy and professionalism.
You thrive in a target-driven environment and are comfortable guiding families through complex funding and service information, striking the perfect balance between high-quality care and efficient intake processes.
Minimum 1 year of client intake, case management, or customer-facing experience in a similar sector is preferred.
Demonstrated knowledge of Aged Care (Support at Home / Home Care Packages) funding and NDIS frameworks.
Exceptional customer service, negotiation, and influencing skills.Strong ability to build relationships with multiple internal and external stakeholders.
Excellent interpersonal skills with high levels of resilience.
Professional verbal and written communication skills.

What We Offer
- Competitive salary package
- Career growth opportunities
- Supportive and positive office culture
  
  If this sounds like the perfect opportunity for you, we would love to hear from you. Apply now by submitting your resume.
  Please note that only shortlisted candidates will be contacted.

Quick Apply

Refine Your Search

case manager jobs in springfield, qld

Client Intake - Aged and Disability Care

GAZ - APS 6 - Judicial and Registry Services Team Leader - Court and Tribunal Services

Senior Manager – Global Mobility Advisory

Manager – Global Mobility Advisory

Coordinator, Out of Home Care

Senior Manager - Project Sales - Honeywell UOP

Principal Project RAMS Manager

Counsellor Domestic and Family Violence

Family Wellbeing Service Specialist

Senior Consultant - Software Implementation (Hybrid Work Schedule)

Manager – Global Mobility Advisory

Housing and Wellbeing Worker (Weekend Afterhours)

Senior Manager – Global Mobility Advisory

Customer Success & Digital Sales Specialist

Team Manager - Outbound (PM Shift)

Sr Account Manager

Business Analyst

Youth Workers

TEMS & TDM Lead

Senior System Safety Manager

I want to receive the latest job alert for case manager in springfield, qld

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected