In-Demand Ict infrastructure manager Jobs

Senior Service Analyst
Department of Corporate and Digital Development —Alice Springs NT
- $117,356 - $126,251 a year
- Full-time
- Management
- Analysis skills
11d
System Support Administrator
NSW Police Force —Parramatta NSW
- $107,131 - $125,720 a year
- Full-time
6d
Desktop Support Lead
FUJIFILM —Sydney NSW
- Full-time
- Hybrid work
- Azure
- Management
- SharePoint
- Work from home
- Employee discount
Senior Network Engineer - Security
NSW Health —Chatswood NSW
- $153,559 - $182,954 a year
- Full-time
- Hybrid work
- Azure
- AWS
- Analysis skills
- Annual leave
8d
Technical Services Engineer Expert
Fujitsu —Brisbane QLD
- Management
- Administrative experience
10d
Level 3 - Technical Service Engineer
KBR —Canberra ACT
- Full-time
- Analysis skills
- In-person
- Communication skills
- Parental leave
7d
Information Security Manager
Kinetic IT —Perth WA
- Full-time
- Employee assistance program
- Employee discount
IT OFFICER
Roper Gulf Regional Council —Katherine NT
- $74,535.12 - $79,988.68 a year
- Annual leave
- Gym membership
1d
Senior Analyst Performance
Urban Utilities —Fortitude Valley QLD
- Full-time
- Analysis skills
- Agile
- Communication skills
- Health insurance
- Parental leave
Business Manager
Ventia Pty Limited —Southbank VIC
- Full-time
- Hybrid work
- Customer service
- Communication skills
14d
Digital Technology Lead
Collins Aerospace —Sydney NSW
- Full-time
- Computer Science
- Customer service
- SQL
8d
Program Manager High & Low Voltage
Australia Pacific Airports (Melbourne) —Melbourne VIC
- Full-time
- Hybrid work
- Engineering
- No degree
- Communication skills
- Employee assistance program
PMO - Junior Project Manager
AC3 —Sydney NSW
- Full-time
- Hybrid work
- Azure
- Microsoft Office
- Administrative experience
Quick Apply
2d
Project Management Leads - NV1 Cleared
Bureau Veritas —Canberra ACT
- Full-time
- Laboratory
- Finance
- Employee assistance program
- Employee discount
13d
Project Managers - Expression of Interest
Calexi —Canberra ACT
- Full-time
- PMP
- AI
- Leadership
Quick Apply
Integration Project Manager
Turner & Townsend —Melbourne VIC
- Full-time
- Engineering
- Bachelor's degree
- Construction experience
Quick Apply
Associate Director, SESLHD Digital Health
NSW Health —Kogarah NSW
- $189,878 - $207,381 a year
- Temporary
- Annual leave
- Employee assistance program
14d
Technical Support Officer
NSW Department of Communities and Justice —Parramatta NSW
- $102,936 - $113,579 a year
- Full-time
- Management
- Customer service
- Employee assistance program
10h
Engineer - ELV Project
Clough —Cooma NSW
- Microsoft Office
- Analysis skills
- Construction experience
- Parental leave
- Employee assistance program
9d
Administration Officer - Assets
Queensland Government —Gold Coast QLD
- Temporary
13d

I want to receive the latest job alert for ict infrastructure manager

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

ict infrastructure manager jobs near

Junior Project Manager jobs in Sydney NSW

Project Manager jobs in Canberra ACT

Senior Analyst jobs in Perth Wa

Senior Analyst jobs in Sydney Nsw

Senior Analyst jobs in Heathfield Sa

Test Analyst jobs in Sydney Nsw

Senior Analyst jobs in Sydney Inner Suburbs Nsw

Senior Lecturer, Early Childhood Education jobs in Melbourne Vic

No Experience, Disability Support Worker jobs in Melbourne Vic

Disability Support Worker jobs in Melton South Vic

Youth Support Worker jobs in Sydney Nsw

Information Security Manager jobs in Melbourne Vic

Manager jobs in Cecil Hills Nsw

Information Security Manager jobs in Remote

Technical Engineer jobs in Minto Nsw

Site Engineer Civil jobs in Greater Perth Wa

Technical Engineer jobs in Cooma Nsw

Technical Engineer jobs in Wetherill Park Nsw

Mechanical Engineer jobs in Melbourne Vic

Mechanical Engineer Site jobs in Brisbane Qld

Senior Service Analyst

Department of Corporate and Digital Development
Alice Springs NT

Apply Now

Job Details

Permanent | Temp to perm | Full-time
$117,356 - $126,251 a year
11 days ago

Qualifications

ITIL Certification
Management
IT service management
Configuration management
Analysis skills
ITIL

Full Job Description

Job description
Agency Department of Corporate and Digital Work unit Agency Business Systems - Human and Shared

Development Services
Job title Senior Service Analyst Designation Administrative Officer 7
Job type Full time Duration Ongoing
Salary $117,356 - $126,251 Location Alice Springs, Darwin, Katherine or Tennant Creek
Position number 43900 RTF 351711 Closing 19/07/2026
Contact officer Ben Mitchell, Director Digital Operations on 0413 041 390 or [email protected]
About the agency https://dcdd.nt.gov.au/
Apply online https://jobs.nt.gov.au/Home/JobDetails?rtfId=351711
APPLICATIONS MUST INCLUDE A ONE-PAGE SUMMARY ABOUT YOU, A DETAILED RESUME AND COPIES OF YOUR
TERTIARY QUALIFICATIONS.
Information for applicants – inclusion and diversity
The NTPS values diversity. The NTPS encourages people from all diversity groups to apply for vacancies and accommodates
people with disability by making reasonable workplace adjustments. If you require an adjustment for the recruitment process or
job, please discuss this with the contact officer. For more information about applying for this position and the merit process, go
to the OCPE website.

Primary objective
Lead and enhance Information Technology Infrastructure Library (ITIL®) or Information Technology Service Management (ITSM)
practices across the business unit by providing expert advice, governance, and operational oversight of service management
processes. The role is responsible for driving the transition of operational activities into structured, measurable services, ensuring
alignment with organisational standards, improving service quality, and enabling a consistent, efficient, and auditable service
delivery model.

Key duties and responsibilities
1. Provide expert guidance on ITIL processes, including Incident, Problem, Change, Request, and Knowledge Management,

ensuring consistent application of service management standards across all supported systems.
2. Lead the transition of applications and operational activities into defined, supportable services, establishing and maintaining

service models, support structures, and supporting documentation.
3. Work closely with stakeholders to drive continual service improvement initiatives using insights from incidents, problems, and

service performance metrics, embedding a culture of service maturity and ongoing improvement across the business unit.
4. Monitor incident trends to identify recurring issues and apply problem management methodologies to support timely resolution,

effective root cause analysis, and risk mitigation.
5. Support the Change Manager by assisting with the implementation and operation of change management processes, including

providing backfill coverage as required to ensure continuity and adherence to established frameworks.
6. Build and maintain effective working relationships with technical teams, service provides and business stakeholders to support

consistent quality service delivery.
7. Stay abreast of trends and best practice within specialist areas of responsibility to ensure quality and contemporary advice and

recommendations.

Selection criteria
Essential
1. Demonstrated experience in the application of ITIL or IT Service Management (ITSM) practices, particularly incident, problem,

and change management within a complex ICT environment.
2. Proven ability to develop, implement, and improve processes, with a focus on standardisation, governance, and continual service

improvement.
3. Experience working with ITSM and service management systems, with the ability to maintain accurate service data, including

configuration items and service relationships.
4. Strong analytical and problem-solving skills, with the ability to identify trends, assess risks, and implement effective solutions

in an operational environment.

Desirable
1. Relevant Information Technology Infrastructure Library (ITIL®) or Information Technology Service Management (ITSM)

qualification or similar certification.
2. Experience supporting change management processes and configuration management activities, including coordinating

changes, providing input into risk assessments and Change Advisory Board (CAB) processes, and maintaining accurate Change
Management Database (CMDB) data to support service integrity and impact assessment.

3. Experience supporting or contributing to service transition activities, including transitioning applications into BAU support
models and defining service structure.

Further information
The recommend applicant will be required to undergo a criminal history check prior to selection being confirmed. A criminal history
will not exclude an applicant from this position unless it is a relevant criminal history. Willingness to travel by 4WD/light plane and
spend periods of time away from Darwin where applicable.

Apply Now

Refine Your Search

ict infrastructure manager jobs

Senior Service Analyst

System Support Administrator

Desktop Support Lead

Senior Network Engineer - Security

Technical Services Engineer Expert

Level 3 - Technical Service Engineer

Information Security Manager

IT OFFICER

Senior Analyst Performance

Business Manager

Digital Technology Lead

Program Manager High & Low Voltage

PMO - Junior Project Manager

Project Management Leads - NV1 Cleared

Project Managers - Expression of Interest

Integration Project Manager

Associate Director, SESLHD Digital Health

Technical Support Officer

Engineer - ELV Project

Administration Officer - Assets

I want to receive the latest job alert for ict infrastructure manager

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected