In-Demand Engineering technician Jobs in Wetherill Park, Nsw

Aftersales Manager -Material Handling Equipment-NSW
HELI Material Handling Oceania PTY LTD —Wetherill Park NSW
- $110,000 - $170,000 a year
- Full-time
- Management
- Forklift
- In-person
- Travel reimbursement
Quick Apply
5d
Electrical Engineering Technician
Elquip Pty Ltd —Rydalmere NSW
- $80,000 - $90,000 a year
- Full-time
- Schematics
- Electrical experience
- Construction experience
Quick Apply
9d
Machine Technician
Homart Pharmaceuticals Pty Ltd —Rydalmere NSW
- Full-time
- In-person
- Manufacturing
- Employee discount
- Professional development assistance
Quick Apply
QA Technician
Sylvania Schréder —Rydalmere NSW
- Full-time
- Manufacturing
Quick Apply
Continuous Improvement Technician - Northmead
Coca-Cola Europacific Partners —Northmead NSW
- Organisational skills
- Communication skills
- Employee stock purchase plan
- Employee discount
Scylla Project Support Officer
Thales —Rydalmere NSW
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Health insurance
- Parental leave
Mechanical Engineering Technician
Excellent Laundry —Lakemba NSW
- $61,648.51 - $98,529.56 a year
- Full-time
- Schematics
- Maintenance
- In-person
Quick Apply
M&E Technician (Electrical)
Egis Group —Kingsgrove NSW
- $130,000 - $150,000 a year
- 12 hour shift
- Maintenance
- Electrical experience
- Annual leave
Quick Apply
Crane Technician - Port Solutions (Electrical or Mechanical)
Konecranes —Chullora NSW
- $60 - $75 an hour
- Overtime
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick Apply
Service Planner
Hitachi —Smithfield NSW
- Full-time
- Salesforce
- Microsoft Office
- Bachelor's degree
Installation, Integration & Test Technician
Thales —Rydalmere NSW
- Full-time
- Microsoft Office
- Parental leave
- Employee discount
Mechanical Maintenance Fitter – Pharmaceutical Manufacturing
Harbour Prints —Silverwater NSW
- $90,000 - $100,000 a year
- Overtime
- Schematics
- Maintenance
- No degree
- Employee discount
- Professional development assistance
Quick Apply
8d
National Warranty Manager
Daikin —Warwick Farm NSW
- Full-time
- ERP systems
- HVAC
- Leadership
- On-the-job training
4d
Service Planner
Hitachi Rail —Smithfield NSW
- Full-time
- Salesforce
- Microsoft Office
- Bachelor's degree
Maintenance Technician
My Muscle Chef —Yennora NSW
- Full-time
- Schematics
- Maintenance
- Employee discount
Quick Apply
5d
Asset Manager - Track
RATP Dev Australia —Orchard Hills NSW
- Full-time
- Management
- Maintenance
- Bachelor's degree
Quick Apply
Electronic Security Technician
Advanced Alarms —Penrith NSW
- $80,000.00 - $106,346.15 a year
- Full-time
- Fuel card
Quick Apply
4d
Senior Manager of Delivery, Australia
Acusensus Australia —Ingleburn NSW
- $180,000 - $210,000 a year
- Full-time
- PMP
- Bachelor's degree
- No degree
Quick Apply
Senior Electronics Maintenance Technician
ALSTOM —Rouse Hill NSW
- Contract
- Parental leave
- Gym membership
Mechanical Service Technician (Filler)
Krones Pacific PTY Ltd. —Rhodes NSW
- Full-time

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Aftersales Manager -Material Handling Equipment-NSW

HELI Material Handling Oceania PTY LTD
Wetherill Park NSW

Quick Apply

Job Details

Permanent | Full-time
$110,000 - $170,000 a year
5 days ago

Benefits

Travel reimbursement
Company car
Company phone
Salary packaging

Qualifications

Management
Forklift
Materials handling
Leadership
Communication skills

Full Job Description

About the Job:

We are seeking an experienced and hands‑on Aftersales Manager to lead and develop our aftersales service operations across Australia. Reporting to the Deputy GM, you will be responsible for managing a team of service technicians, overseeing workshop and field service operations, driving parts and service sales, and ensuring that our customers receive world‑class support for their Heli forklift fleet.

This is a leadership role that requires a blend of technical expertise, commercial acumen, and people management skills. You will be the key driver of customer satisfaction, warranty management, and service revenue growth. We are looking for someone who is strategic yet willing to get their hands dirty – comfortable visiting customer sites, diagnosing complex issues alongside technicians, and building strong relationships with key accounts

What you'll do?

Manage daily service operations – oversee workshop, field service, and planned maintenance, and assign tasks to technicians to ensure efficient service delivery.
Monitor and improve service KPIs – track response time, first‑time fix rate, and customer satisfaction, and drive continuous improvement.
Ensure resources and tools are fully equipped – manage van stock, tooling, and service equipment so technicians are always ready for jobs.
Lead and develop the service team – coach field and workshop technicians, create training plans to close skill gaps, and promote a safety‑first culture.
Handle customer complaints and technical escalations – act as the escalation point for complex issues, conduct regular customer visits, and support the sales team with equipment handovers and customer training.
Manage the end‑to‑end warranty claims process – handle fault diagnosis, liability assessment, claim review, and old parts return, while tracking warranty costs and reporting quality issues.
Drive parts and service sales – proactively present repair and service quotes to customers, secure orders, and collaborate with the parts department to maintain adequate inventory.
Complete reporting and administration – maintain service logs and equipment fault records, report on performance and customer satisfaction to management, and manage the service department budget and cost control.

What we are looking for:

Tertiary qualification in Mechanical Engineering, Automotive, Business, or a related field (desirable).
Minimum 5+ years of aftersales/service management experience in the forklift/material handling equipment industry.
Proven experience leading, coaching, and developing a team of service technicians.
Solid knowledge of forklift mechanical structures, hydraulic systems, and electrical components (batteries, motors, controllers).
Hands-on experience in warranty management and end-to-end claims processing.
Strong diagnostic and problem-solving skills for complex technical issues, combined with intermediate to advanced computer literacy.
Ability to prepare service quotes, reports, and budgets with commercial acumen.
Hands-on and practical; strong leadership and communication skills; self-motivated, resilient under pressure, and willing to travel nationally.

What do we offer:

Permanent full‑time contract
Competitive remuneration package: Base Salary + Superannuation /Bonus
Fully maintained company vehicle + mobile phone + laptop + uniform
Opportunity to work with a growing, locally‑focused team that values innovation and customer centricity
Professional development and industry event participation

Pay: $110,000.00 – $170,000.00 per year

Benefits:

Company car
Salary packaging
Travel reimbursement

Work Location: In person

Quick Apply

Refine Your Search

engineering technician jobs in wetherill park, nsw

Aftersales Manager -Material Handling Equipment-NSW

Electrical Engineering Technician

Machine Technician

QA Technician

Continuous Improvement Technician - Northmead

Scylla Project Support Officer

Mechanical Engineering Technician

M&E Technician (Electrical)

Crane Technician - Port Solutions (Electrical or Mechanical)

Service Planner

Installation, Integration & Test Technician

Mechanical Maintenance Fitter – Pharmaceutical Manufacturing

National Warranty Manager

Service Planner

Maintenance Technician

Asset Manager - Track

Electronic Security Technician

Senior Manager of Delivery, Australia

Senior Electronics Maintenance Technician

Mechanical Service Technician (Filler)

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