In-Demand It desktop support Jobs in Parramatta, Nsw

Systems Support Officer
Rivkin Securities Pty Ltd —Rushcutters Bay NSW
- $75,000 - $85,000 a year
- Full-time
- Microsoft Access
- Software troubleshooting
- Analysis skills
Quick Apply
5d
IT Services Technician
MCH Corporate Services Pty Ltd —Sydney NSW
- $80,000 - $85,000 a year
- Full-time
- Azure
- Analysis skills
- SharePoint
Quick Apply
2d
IT Field Support Engineer
Baptistcare WA —Norwest NSW
- Full-time
- Customer service
- No degree
- Communication skills
2h
Systems and Infrastructure Administrator
Finity —Sydney NSW
- Full-time
- Hybrid work
- Azure
- Customer service
- Administrative experience
5d
IT Support Officer
All In IT Solutions —Stanmore NSW
- Full-time
- Microsoft Office
Digital Video Producer - Fox Sports
Foxtel Group —Artarmon NSW
- Full-time
- Writing skills
- Parental leave
- Free food
Quick Apply
7d
IT & Events Support
NowCrowd Activation Agency —Sydney NSW
- Weekend availability
- Microsoft Word
- Communication skills
- Analytics
IT Systems Engineer - PIMS Project
Greencross Pet Wellness Company —North Ryde NSW
- Contract
- Hybrid work
- Azure
- SharePoint
- Communication skills
Quick Apply
Service Desk Analyst
Avant —Sydney NSW
- Full-time
- Microsoft Access
- Customer service
- Communication skills
21h
DAON | Technical Support Engineer
Deloitte —Sydney NSW
- On call
- Azure
- AWS
- Analysis skills
- Parental leave
Infrastructure & Cloud Operations Manager
The GPT Group —Sydney NSW
- Full-time
- Azure
- AWS
- SharePoint
- Parental leave
- Referral program
Senior Cluster iT Specialist
Marriott International, Inc —Sydney NSW
- Full-time
- Hospitality
- Microsoft Outlook
- Management
Delivery Consultant - Amazon Connect, AWS Professional Services
Amazon Web Services Australia Pty Ltd —Sydney NSW
- Full-time
- CRM software
- Computer Science
- Salesforce
RPA Developer & Support
KG Talent —Sydney NSW
- Full-time
- Hybrid work
- ERP systems
- SQL
- Scripting
Quick Apply
10d
Tech Assist
Macquarie Group Limited —Sydney NSW
- Full-time
- Hybrid work
- Analytics
- Annual leave
- Work from home
12d
Senior Software Engineer - Desktop App
Heidi —Sydney NSW
- Full-time
- Remote
- AI
- Work from home
- Parental leave
7d
Technical Support Engineer (SharePoint)
Microsoft —Sydney NSW
- Weekend availability
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
9d
Senior Consultant - Microsoft Modern Workplace & Infrastructure
FUJIFILM MicroChannel —Sydney NSW
- Full-time
- Hybrid work
- Azure
- Customer service
- SharePoint
Quick Apply
8d
Aged Care Quality and Compliance Coordinator
Tender Loving Care Aged Care —Bankstown NSW
- Full-time
- Communication skills
Manager, Forensic Technology
BDO —Sydney NSW
- Full-time
- Scripting
- In-person
- Communication skills
- Health insurance
- On-the-job training

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Systems Support Officer

Rivkin Securities Pty Ltd
Rushcutters Bay NSW

Quick Apply

Job Details

Permanent | Full-time
$75,000 - $85,000 a year
5 days ago

Qualifications

Authentication
Microsoft Access
Software troubleshooting
WordPress
Analysis skills
IT support
Organisational skills
Computer skills
Communication skills
VPN

Full Job Description

Systems Support Officer

Rivkin is an established Australian financial services and wealth management business with more than four decades of experience. Based in Sydney's Eastern Suburbs, Rivkin provides investment research, portfolio solutions, private wealth and SMSF services to a diverse range of clients.

As our business continues to evolve, technology plays an increasingly important role in supporting our people, systems and day-to-day operations.

We are now seeking an experienced and hands-on Systems Support Officer to join our team and take responsibility for providing reliable, responsive and practical IT support across the business.

About the Role

This is a hands-on ICT support position where you will work closely with employees across the business, resolving day-to-day technology issues and helping ensure our systems, devices and applications operate effectively.

You will be responsible for providing technical support across hardware, software, Microsoft 365, user access, network connectivity and business systems, while also assisting with IT security, equipment management and technology projects.

Key Responsibilities

Provide technical support to office-based and remote employees, resolving hardware, software, network and user-access issues.
Set up and maintain computers, user accounts, Microsoft 365, applications and IT equipment.
Manage user accounts, permissions, password resets and multi-factor authentication.
Troubleshoot Wi-Fi, internet, VPN and general network connectivity issues.
Install, configure and maintain laptops, desktops, monitors, printers, phones and other IT equipment.
Maintain IT equipment, software licences and device inventories.
Support cybersecurity, antivirus, Microsoft Defender and device security requirements.
Liaise with managed service providers, software vendors and telecommunications providers to resolve technical issues.
Provide support for internal systems, websites and online platforms, including basic WordPress and website troubleshooting.
Maintain accurate records of IT assets, support requests and system changes.
Provide guidance and training to employees on IT systems and software.
Assist with the implementation of new software, systems and internal IT processes.
Escalate complex technical issues where required and ensure IT requests are resolved efficiently with minimal disruption to business operations.

About You

To be successful in this role, you will have:

At least 2 years' experience in IT support, systems support, help desk or a similar ICT role.
Relevant qualification in Information Technology, Computer Systems, Networking, or a related discipline.
Demonstrated experience supporting hardware, software, Microsoft 365, user accounts and network connectivity.
Experience with Windows, Microsoft 365, user permissions, password management and multi-factor authentication.
Experience configuring and maintaining computers, peripherals, mobile devices and other IT equipment.
A good understanding of IT security, endpoint protection and Microsoft Defender.
Experience working with external IT providers, software vendors or telecommunications providers.
Strong troubleshooting, problem-solving and analytical skills.
Strong communication and interpersonal skills.
Excellent organisational skills and the ability to manage competing priorities.
A proactive, practical and solutions-focused approach.
The ability to work independently while also working effectively with internal teams and external service providers.

Why Join Rivkin?

This is an opportunity to join an established business in a hands-on IT Officer role where you will have the opportunity to work across a diverse range of IT systems, support employees across the business, and contribute to the ongoing improvement of Rivkin's technology environment.

If you are a technically capable, proactive and service-oriented IT professional looking for a role where you can make a meaningful contribution, we would like to hear from you.

Apply now with your resume and a brief cover letter outlining your relevant IT support experience.

Location: Rushcutters Bay, NSW

Annual salary: $75,000 - $85,000 base + superannuation

Work Type: Full time, permanent

Pay: $75,000.00 – $85,000.00 per year

Work Location: In person

Quick Apply

Refine Your Search

it desktop support jobs in parramatta, nsw

Systems Support Officer

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IT Support Officer

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I want to receive the latest job alert for it desktop support in parramatta, nsw

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