In-Demand Help desk Jobs in Morningside, Qld

IT Support Specialist
Fitness and Lifestyle Group —West End QLD
- Full-time
- Hybrid work
- Azure
- Customer service
- Administrative experience
- Employee assistance program
- Employee discount
7h
Digital Product Support Officer
Cadence Connect —Brisbane QLD
- Full-time
- SQL
- Analysis skills
- AI
Patient Support Officer - EOI
Queensland Government —Brisbane QLD
- Wellness program
Workplace Assistant
WSP —Brisbane QLD
- Organisational skills
- Employee stock purchase plan
8d
Healthcare Security Officer
Queensland Government —Brisbane QLD
- Wellness program
IT Field Technician
DXC Technology —Brisbane QLD
- Full-time
- Customer service
- In-person
- Time management
Desktop Analyst
MyState Limited —Brisbane QLD
- Full-time
- Communication skills
5d
EL1 - Assistant Director Investigations, Vehicle Safety Operations
Australian Department of Infrastructure and Regional Development —Brisbane QLD
- Part-time
- AI
- Leadership
- Communication skills
- Annual leave
13d
Administration Assistant
Moore Australia (QLD/NNSW) —Brisbane QLD
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Microsoft Office
Quick Apply
9d
Senior IT Support Technician
Fitness and Lifestyle Group —West End QLD
- Full-time
- Hybrid work
- CRM software
- Salesforce
- No degree
- Employee assistance program
- Employee discount
Guest Service Agent
Accor Apartments & Realty —Brisbane QLD
- Part-time
- Hospitality
- Front desk
- Communication skills
Training System Admin / Operator, ILS2
Yorktown Systems Group —Brisbane QLD
- Full-time
- Associate degree
Business Projects Support Coordinator
Ausdocs Group —Brisbane QLD
- Organisational skills
- Communication skills
1d
Team Lead Support Analyst- Centrered IT
Lyra Technology Group —Brisbane QLD
- Full-time
- Hybrid work
- Azure
- IT
- Computer skills
Quick Apply
9d
Senior Payroll Officer - Fixed Term
New Hope Group —Brisbane QLD
- Full-time
- Microsoft Excel
- Communication skills
- Employee assistance program
Retail Merchandiser - Doolandella - QLD
CROSSMARK Australia —Doolandella QLD
- $34.34 an hour
- Urgently hiring
- Merchandising
- No experience needed
- Paid training
Quick Apply
6d
DevOps-Focused SysAdmin in a Microsoft + AI Consultancy
SSW —Brisbane QLD
- Remote
- Azure
- DevOps
- Public speaking
- Annual leave
- Work from home
Concierge Executive
Accor Apartments & Realty —Brisbane QLD
- Hospitality
- Customer service
- Communication skills
Hire Controller
Kennards Hire —Bowen Hills QLD
- $72,000 - $80,640 a year
- Rotating roster
- Customer service
- Time management
- Profit sharing
- Employee discount
8d
Regional Sales Manager
Velocity Truck Centre —Brisbane QLD
- $160,000 - $250,000 a year
- Full-time
- Sales
- Leadership
7d

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IT Support Specialist

Fitness and Lifestyle Group -
West End QLD

Apply Now

Job Details

Full-time
7 hours ago

Benefits

Employee assistance program
Employee discount
Gym membership

Qualifications

Jira
System administration
Azure
Customer service
Certificate III
Microsoft Exchange
Administrative experience
Confluence
IT support
Communication skills
Information Technology

Full Job Description

About Fitness & Lifestyle Group

Fitness & Lifestyle Group ( FLG) is Asia Pacific's largest group of corporately owned health and wellness clubs — 310+ locations, 600,000+ members, and five of the region's most recognised fitness brands: Fitness First Australia, Goodlife Health Clubs, Jetts Fitness, Zap Fitness and Barry's .

We're headquartered in Australia with regional offices across South East Asia, and we're on a mission to help our global community live stronger, happier lives.

The opportunity:

Fitn e ss & Lifestyle Group (FLG) are thrilled to present an exceptional opportunity for a customer-centric IT Support Specialist to join our dynamic and innovative IT Service & Support team on a permanent, full-time basis. This role is based in our modern, open-plan support office in the vibrant heart of South Brisbane.

As an IT Support Specialist, you will play a crucial role in ensuring the seamless operation of our information technology network, applications, and desktop equipment. Through incident, problem, and service request management, you will leverage your extensive L1/L2 experience to provide top-tier support to various internal stakeholders. Your ability to deliver outstanding customer service, coupled with your quick-thinking problem-solving skills, will be essential in resolving desktop and application issues efficiently and effectively.

Join us and be part of a team that values collaboration, innovation, and excellence in IT service support. This is more than just a job , it's an opportunity to grow, excel, and make a significant impact.

Key duties and responsibilities include:

Manage and take ownership of IT request tickets through the entire lifecycle while updating relevant teams

Provide exceptional customer experience via phone, chat and self-service to trouble-shoot solutions for hardware and operating systems issues that affect our users

Act as an escalation point for L evel 1 and 2 support

Run Major Incident Protocols as required

Provide hands on support to Staff at our West End support office

Working with the Service Desk Team Lead to identify and propose system enhancements and improvements

Provide after-hours support as part of an on-call roster

To be successful in this role, you will:

Be proactive in nature with the ability to work autonomously whilst being an engaging and collaborative team player

Genuinely enjoy working as part of a team in the office, developing strong working relationships across multiple departments.

Have a strong customer centric approach with excellent oral and written communication skills to problem solve and support users with varying technical abilities

Essential skills / experience:

A few years experience in a similar system administration or ICT Support role/Tertiary qualifications in Information Technology (or equivalent professional experience)

Strong knowledge and experience of Microsoft Stack applications and tools including Microsoft 365, Exchange, Azure and Endpoint Manager

Strong diagnostic, problem-solving, and documentation skills.

Be proactive in nature with the ability to work autonomously whilst being an engaging and collaborative team player

Have a strong customer centric approach with excellent oral and written communication skills to problem solve and support users with varying technical abilities

Managed Service Provider (MSP) experience

Desirable experience:

Certificate III in IT or similar qualification

MS-900 or CompTia ++ equivelant

Atlassian Admin Experience

Exposure to the Atlassian Stack (Jira, Confluence)

Managed Service Provider (MSP) experience highly desirable

Retail/Leisure industry knowledge and experience

In return we offer you

Complementary all access Goodlife Gym Membership, plus one for a friend
FLG is committed to promoting a healthy work-life balance. We offer a hybrid work model, mixing 60/40 office (Monday, Tuesday and Thursday) and work-from-home responsibilities.
Modern open-plan office with onsite cafe and complimentary barista coffee
Anniversary leave days and additional complimentary memberships through FLG's Recognition of Service Program
Be recognised and rewarded by your peers for living our values with FLG's People's Champion awards
Enjoy exclusive employee discounts with industry leading fitness, travel, fashion and retail brands through FLG's partner discount program
Employee Assistance Program

Our commitment to diversity & inclusion

At Fitness and Lifestyle Group we bring positive energy and attitude to work every day, we are proud of who we are and who we work for. We don't just accept individuality; we encourage it and acknowledge the value diversity and inclusivity brings to our organisation. We pride ourselves on empowering our team to be their authentic selves at work.

We welcome applications from Aboriginal and Torres Strait Islander People, people of all ages, race, sex, intersex status, gender identity, sexual orientation, people with a disability and from other diverse backgrounds.

Apply Now!

Apply Now

Refine Your Search

help desk jobs in morningside, qld

IT Support Specialist

Digital Product Support Officer

Patient Support Officer - EOI

Workplace Assistant

Healthcare Security Officer

IT Field Technician

Desktop Analyst

EL1 - Assistant Director Investigations, Vehicle Safety Operations

Administration Assistant

Senior IT Support Technician

Guest Service Agent

Training System Admin / Operator, ILS2

Business Projects Support Coordinator

Team Lead Support Analyst- Centrered IT

Senior Payroll Officer - Fixed Term

Retail Merchandiser - Doolandella - QLD

DevOps-Focused SysAdmin in a Microsoft + AI Consultancy

Concierge Executive

Hire Controller

Regional Sales Manager

I want to receive the latest job alert for help desk in morningside, qld

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