In-Demand Continuity program manager Jobs in Parramatta, Nsw

National Client Services Manager
All About Caring —Sydney NSW
- $110,000 - $120,000 a year
- Full-time
- Hybrid work
- Nursing
- Leadership
- Communication skills
Quick Apply
PR Senior Account Executive
Burson Global —Sydney NSW
- Writing skills
- AI
11d
Commercial & Supplier Manager
The GPT Group —Sydney NSW
- Full-time
- Parental leave
- Referral program
9d
Assistant Project Manager
DAB-Jones Lang LaSalle (NSW) Pty Ltd —Sydney NSW
- Full-time
- Management
- Microsoft Office
- SharePoint
- Health insurance
- Parental leave
Quick Apply
12d
Category Manager
FVA Group —Sydney Olympic Park NSW
- Full-time
- Management
- Sales
- Product management
Quick Apply
Director of Fundraising and Community Relations (FCR) (Sydney)
Islamic Relief Australia —Sydney NSW
- Full-time
- Management
- Salesforce
- Microsoft Office
Sourcing Manager
DAB-Jones Lang LaSalle (NSW) Pty Ltd —Sydney NSW
- Full-time
- Management
- No degree
- AI
- Health insurance
- Parental leave
Quick Apply
Assistant Centre Manager – Maths Education
Mathnasium Gordon and Hornsby —Gordon NSW
- From $31 an hour
- Part-time
- Senior Secondary Certificate of Education
- Education
- Bachelor's degree
- Professional development assistance
- Referral program
Quick Apply
Sourcing Manager
JLL —Sydney NSW
- Management
- No degree
- Business
- Health insurance
- Parental leave
Supply Planner
Reckitt —Sydney NSW
- Contract
- Microsoft Excel
- ERP systems
- Analysis skills
- Employee assistance program
- Life insurance
National Account Manager
Logitech —Alexandria NSW
- Full-time
- Hybrid work
- Management
- Education
- Bachelor's degree
- Work from home
PR Senior Account Executive
Burson —Sydney NSW
- Writing skills
- AI
11d
Cyber GRC Lead
CreditorWatch —Sydney NSW
- Full-time
- Hybrid work
- Financial services
- AI
- Leadership
- Gym membership
Quick Apply
3d
Telesales & Core Promotions Manager
Simon & Schuster —Sydney NSW
- Full-time
- Sales
- Communication skills
Quick Apply
Quarry Manager Opportunities - National
Boral —Sydney NSW
- Full-time
- No experience needed
- Leadership
- Annual leave
- Parental leave
2d
Technical Support Specialist (2026-031)
Circle Cardiovascular Imaging —Sydney NSW
- Full-time
- Remote
- Azure
- DevOps
- AWS
- Wellness program
- Tuition reimbursement
Quick Apply
ICT Business and Security Analyst
Montefiore —Hunters Hill NSW
- Full-time
- Azure
- Salesforce
- AI
- Annual leave
Quick Apply
12d
Service Sales Specialist
GE HEALTHCARE —Mascot NSW
- Contract
- CRM software
- Microsoft Excel
- Sales
6d
Maintenance Manager
Kmart —Moorebank NSW
- Maintenance
- Analysis skills
- Manufacturing
- Parental leave
Head of IT Resilience and Cybersecurity
Transdev —Sydney NSW
- Full-time
- Analysis skills
- Communication skills
2d

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National Client Services Manager

All About Caring
Sydney NSW

Quick Apply

Job Details

Permanent | Full-time
$110,000 - $120,000 a year

Qualifications

Nursing
Driver Licence
Working with Children Check
Leadership
Communication skills

Full Job Description

About All About Caring

For 25 years, All About Caring (AAC) has supported people with complex needs to live safer, more stable and more meaningful lives. We specialise in supporting people living with brain injury, spinal cord injury and degenerative neurological conditions, many requiring 24/7 supports delivered in their own homes or Specialist Disability Accommodation (SDA). Our clients, families, funders and clinical partners trust AAC to deliver consistent, safe and well‑coordinated services — even in the most complex environments. This role exists to protect that trust, by ensuring our national client services operations run with clarity, accountability and care.

About the Role

We are seeking an experienced National Client Services Manager to lead and oversee AAC’s client services, rostering and onboarding operations across community and Supported Independent Living services nationally.

This is a fast paced, operational leadership role with accountability for:

National rostering and service coordination
Client onboarding and continuity of care
After‑hours and on‑call oversight
Workforce performance, compliance and quality
Risk, adverse event and issue management

You will lead a National team of program/SIL managers, and rostering staff, working closely with the Heads of Client Services and Corporate Operations, to ensure services are delivered safely, efficiently and in line with AAC’s service models. This role suits someone who thrives in complex, fast‑moving environments, is comfortable making decisions, and understands the operational realities of delivering high‑intensity disability supports at scale.

What You'll Be Responsible For

Leading and developing a national client services and rostering team
Overseeing rostering, service coordination and continuity of care
Managing client onboarding, ensuring smooth, risk-aware transitions
Owning after-hours and on-call operations
Managing risk, adverse events and operational issues
Ensuring compliance with NDIS, industrial and governance requirements
Driving workforce planning, performance and continuous improvement
Providing clear operational and performance reporting to leadership

About You

You’re a calm, capable and highly accountable leader who understands that good rostering and service coordination is the backbone of quality disability support.

You’re someone who:

Is confident leading teams through complexity and change
Understands the responsibility that comes with 24/7 service delivery
Can balance operational detail with strategic oversight
Is decisive, fair and solutions‑focused under pressure
Communicates clearly with clients, families, staff and senior stakeholders
Values governance, compliance and doing things properly — not cutting corners

You Will Bring

10+ years’ experience in the disability or community care sector
Demonstrated experience leading client services, rostering or operational teams
Strong understanding of complex care delivery, workforce coordination and service continuity
Proven experience managing adverse events, complaints and operational risk
Confidence engaging with senior stakeholders, clinicians, funders and families
Strong written and verbal communication skills
Ability to solve complex, high‑impact operational issues
High attention to detail and strong accountability
Relevant tertiary qualification (nursing, social sciences or similar)
Current Driver’s Licence and vehicle
Current NDIS Worker Screening Check and Working with Children Check

Why Join AAC?

You’ll join a values‑driven organisation where leadership is trusted, professionalism is expected, and the work genuinely matters.

This role offers:

National scope and leadership autonomy
A highly experienced and collaborative leadership team
The opportunity to shape and strengthen service delivery systems
Work that directly impacts the safety and quality of life of people with complex needs

This is not a step‑back operational role — it’s a chance to own and lead one of the most critical functions in the organisation.

Ready to Lead Where It Counts?

If you’re an experienced disability operations leader who values accountability, service quality and strong team culture, we’d love to hear from you.

Apply now with your CV and a brief cover letter.

Company Overview

At All About Caring, we are dedicated to making a positive impact on the lives of individuals with disabilities. We believe in providing compassionate care, fostering independence, and promoting inclusivity within our community. Join our team of dedicated professionals and be a part of something truly meaningful.

Quick Apply

Refine Your Search

continuity program manager jobs in parramatta, nsw

National Client Services Manager

PR Senior Account Executive

Commercial & Supplier Manager

Assistant Project Manager

Category Manager

Director of Fundraising and Community Relations (FCR) (Sydney)

Sourcing Manager

Assistant Centre Manager – Maths Education

Sourcing Manager

Supply Planner

National Account Manager

PR Senior Account Executive

Cyber GRC Lead

Telesales & Core Promotions Manager

Quarry Manager Opportunities - National

Technical Support Specialist (2026-031)

ICT Business and Security Analyst

Service Sales Specialist

Maintenance Manager

Head of IT Resilience and Cybersecurity

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