JLL supports the Whole You, personally and professionally.
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.
Shaping the future of real estate for a better world!
At JLL, we see a Brighter Way forward for our clients, our people, our planet, and our communities. With over 200 years of real estate experience, we are, and always have been, in continual pursuit of brighter ways of working.
We bring to life see a Brighter Way in all that we do by seeking better, smarter, more innovative ways of working. We approach our work in a warmer, more optimistic, and inclusive way.
JLL is a global leader in helping clients envision where people live, work, play, shop, and eat.
What this opportunity involves:
The Sourcing Manager is a critical execution-focused role within JLL's Sourcing & Procurement team, responsible for delivering strategic sourcing programs across Facilities Management (FM) services categories for commercial and retail tenant clients.
Reporting to the Sourcing Lead, you will manage end-to-end sourcing activities across hard services (MEF, HVAC, building fabric), soft services (cleaning, security, waste management), and specialised services (catering, landscaping, pest control). You will work collaboratively with account teams, operations, and clients to design and deliver sourcing strategies that achieve cost savings, quality improvements, and risk mitigation.
This role requires a commercially astute procurement professional with strong FM services knowledge, excellent stakeholder management capability, and the ability to manage multiple complex sourcing projects simultaneously. You will be comfortable operating independently while contributing to team objectives and will play an active role in supporting bid development and account transition activities.
The Sourcing Manager is expected to bring tactical excellence and subject matter expertise to the team, supporting the delivery of high-quality outcomes while developing their capability toward more senior sourcing leadership roles.
Key Responsibilities include:
Sourcing Execution & Category Management
Execute sourcing strategies and procurement programs across assigned FM services categories (hard, soft, and specialised services)
Manage end-to-end sourcing processes including RFx development, vendor engagement, evaluation, negotiation, and contract award
Conduct market research and supply market analysis to identify supplier capability, pricing trends, and opportunities for innovation
Develop RFx documentation (RFI, RFP, RFQ) including technical specifications, pricing schedules, evaluation criteria, and commercial terms
Lead vendor evaluation processes, including qualitative and quantitative assessments, reference checks, and financial analysis
Negotiate contract terms and pricing with suppliers to deliver favourable commercial outcomes
Support the implementation of procurement category strategies aligned with client objectives and JLL standards
Identify cost savings opportunities and value improvement initiatives across the supply base
Manage supplier performance and contract compliance throughout the contract lifecycle
Stakeholder & Client Engagement
Build and maintain effective relationships with internal stakeholders (account teams, operations, finance) and client procurement/facilities teams
Act as a trusted advisor to account teams and clients on procurement matters related to FM services
Present sourcing project outcomes, recommendations, and business cases to stakeholders with clarity and confidence
Facilitate stakeholder workshops and requirements-gathering sessions to define sourcing scope and objectives
Manage client and vendor escalations, resolving issues with professionalism and commercial acumen
Ensure sourcing activities align with client expectations, service delivery requirements, and account objectives
Bid & Transition Support
Support bid development by providing sourcing expertise, market intelligence, and cost modelling inputs
Develop sourcing strategies and value propositions for new business opportunities
Contribute to transition planning for newly won accounts, including supplier assessment, contract novation/transfer, and quick-win identification
Collaborate with bid and transition teams to ensure seamless handover and delivery of procurement workstreams
Analysis, Reporting & Compliance
Prepare procurement reports covering activity progress, savings delivery, supplier performance, and risk management
Maintain accurate records of sourcing activity, supplier agreements, and procurement decisions
Conduct spend analysis and cost benchmarking to inform sourcing decisions and identify value opportunities
Ensure compliance with JLL and client procurement policies, standards, and governance requirements
Support the development of procurement dashboards and reporting tools
Risk & Supply Chain Management
Conduct business impact analysis to identify and manage supply chain risks
Develop risk mitigation strategies to minimise potential service disruption or cost exposure
Monitor supply market dynamics and emerging risks (market capacity, pricing volatility, regulatory changes)
Ensure continuity planning is considered in sourcing strategies and supplier selection
Continuous Improvement & Knowledge Sharing
Stay informed of FM services market trends, supplier innovations, and industry best practices
Contribute to the development of sourcing methodologies, templates, and tools
Share knowledge and lessons learned across the sourcing team to drive continuous improvement
Support junior team members with coaching and guidance on sourcing processes and best practices
Sound like you? This is what we’re looking for:
Business/Commerce degree or equivalent tertiary qualification
Minimum 5-7 years of progressive experience in procurement, purchasing, sourcing, and negotiation
At least 2-3 years in an FM services procurement or IFM sourcing role
Proven track record of managing end-to-end sourcing activities across multiple categories
Experience developing RFx documentation, leading evaluations, and negotiating supplier contracts
Demonstrated ability to work with multiple clients or accounts simultaneously
Experience in stakeholder engagement and relationship management
Professional procurement certification (e.g., CIPS, CPSM, or equivalent)
Experience in risk management within a procurement or supply chain context
Exposure to bid and tender processes from a sourcing perspective
Benefits:
Great employee discounts off fitness, wellbeing & other renowned brands
18 weeks paid maternity leave
Private Health Insurance Discounts
Active Social Club
Employee assistant program
Novated Lease for EV cars
Paid time off for volunteer work
Career Opportunities with Australia's #1 Commercial Real Estate firm
Premium offices
What you can expect from us:
As an organization, we don’t just accept that we are a place of many different people, but we embrace it, we celebrate it, and we proactively support the needs that difference brings. JLL is committed to equal opportunity and building an inclusive workplace. This is why, for more than a decade, we continue to rank among the World’s Most Ethical Companies. We support applications from all underrepresented groups, including Aboriginal and Torres Strait Islanders, LGBT+, people with disability and people of all age, religions and race. We are dedicated to offering veterans from all ranks and services a successful civilian career as they transition out of the military. We recognise and appreciate the skills acquired in their service careers as vital and transferable to our workforce.
Apply today, quoting job reference number REQ526626
If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.
About JLL –
We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.
