In-Demand Business continuity program Jobs in Parramatta, Nsw

Organisational Change Manager I 12 Month Fixed Term
Datacom —Sydney NSW
- Contract
- Hybrid work
Quick Apply
11d
Compliance and Risk Management Advisor
Hitachi Construction Machinery —Parramatta NSW
- Full-time
- Hybrid work
- Construction experience
- Manufacturing
- Communication skills
- Employee assistance program
Senior Rostering Coordinator (NDIS)
Lumiere Foundation —Seven Hills NSW
- $92,286 - $105,570 a year
- Overtime
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Employee assistance program
Quick Apply
Senior Manager, Go-to-Market Management, Datacenter
Microsoft —Sydney NSW
- Full-time
- Azure
- Business development
- Marketing
Incident Co-ordinator
Infosys —Sydney NSW
- $108,571 - $119,893 a year
- Management
- Databases
- Organisational skills
- Health insurance
- Parental leave
Manager - Risk Transformation - Third Party Risk Management
EY —Sydney NSW
- Management
- Writing skills
- Business development
- Parental leave
Assistant Project Manager
DAB-Jones Lang LaSalle (NSW) Pty Ltd —Sydney NSW
- Full-time
- Management
- Microsoft Office
- SharePoint
- Health insurance
- Parental leave
Quick Apply
13d
Senior Consultant - Risk Transformation - Third Party Risk Management
EY —Sydney NSW
- Writing skills
- Analysis skills
- Supervising experience
- Parental leave
Infrastructure & Cloud Operations Manager
The GPT Group —Sydney NSW
- Full-time
- Azure
- AWS
- SharePoint
- Parental leave
- Referral program
14d
Strategic Enterprise Portfolio Manager
Zurich Insurance —North Sydney NSW
- Full-time
- Hybrid work
- Annual leave
- Parental leave
12d
Director of Fundraising and Community Relations (FCR) (Sydney)
Islamic Relief Australia —Sydney NSW
- Full-time
- Management
- Salesforce
- Microsoft Office
Project Manager, Risk Controls & Process Uplift, DBS Australia (Sydney) - 12-Month Contract
DBS Bank —Sydney NSW
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Payroll Transformation Manager
Voyages Tourism Australia —Sydney NSW
- Full-time
- Resort
- Parental leave
- Employee assistance program
13d
Operations Manager
Certis Group —Macquarie Park NSW
- Management
- Organisational skills
- Opportunities for advancement
1d
Operations & Maintenance Director NSW
Yunex Traffic —Rydalmere NSW
- Full-time
- Management
- Maintenance
Executive Assistant
MetLife —Sydney NSW
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Parental leave
- Employee assistance program
PR Senior Account Executive
Burson Global —Sydney NSW
- Writing skills
- AI
13d
Regional Operations Director
JLL —Sydney NSW
- Engineering
- Bachelor's degree
- Business
- Health insurance
- Parental leave
Administration Support Officer
Premier's Department —Sydney NSW
- $87,199 - $95,482 a year
- Full-time
- Time management
- Employee assistance program
2h
Supply Planner
Reckitt —Sydney NSW
- Contract
- Microsoft Excel
- ERP systems
- Analysis skills
- Employee assistance program
- Life insurance

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Organisational Change Manager I 12 Month Fixed Term

Datacom -
Sydney NSW

Quick Apply

Job Details

Contract
11 days ago

Qualifications

ITIL Foundation
System migration
ITIL Certification
IT service management
ITIL
Usability
User acceptance testing
ServiceNow

Full Job Description

Our Purpose

Here at Datacom we connect people and technology in order to solve challenges, create opportunities and discover new possibilities for the communities we live in.

About the Role

The Change Manager will play a pivotal role in ensuring the smooth transition from Cherwell to ServiceNow here at Datacom. This role requires expertise in IT Service Management (ITSM), change leadership, stakeholder engagement, and risk mitigation to drive adoption and ensure minimal disruption. Additionally, the Change Manager will evaluate and refine the operating model to optimize efficiencies, align with industry best practices, and leverage ServiceNow’s capabilities to enhance service delivery.

This role can be worked from Auckland, Brisbane or Melbourne

Key Responsibilities

Change Leadership & Strategy

Develop and execute a change management strategy aligned with the MSP’s business objectives.
Identify potential risks and resistance and implement proactive mitigation plans.
Define success metrics to measure adoption and effectiveness of the transformation

Stakeholder Engagement & Communication

Collaborate with executives, project teams, IT teams, and end-users to ensure smooth adoption.
Conduct workshops, training sessions, and regular updates to address concerns and ensure buy-in.
Develop clear and consistent communication plans to keep all stakeholders informed.

Process, Operating Model & Technology Transition

Assess the current operating model and identify opportunities for optimization with ServiceNow.
Work alongside technical teams to align the new ServiceNow workflows with business needs.
Recommend process refinements to maximize automation, efficiency, and scalability.
Ensure process documentation and create reference materials for future optimization.
Oversee data migration, system integrations, and testing to ensure seamless operational continuity

Training & Adoption

Design and implement training programs to equip employees with the necessary skills.
Drive user acceptance testing (UAT) and feedback loops to refine the platform post-migration.
Support ongoing improvement initiatives to enhance usability and efficiency.

Required Skills & Experience

Proven experience in Change Management within ITSM environments.
Strong knowledge of ServiceNow and ITIL frameworks.
Demonstrated success in leading large-scale transformations in MSPs.
Extensive hands-on experience in delivery and go-live readiness for large-scale ITSM transformations, including legacy-to-modern platform migrations.
Proven ability to lead cross-functional teams through cutover planning, hypercare execution, and stakeholder alignment to ensure seamless operational continuity.
Expertise in evaluating and adjusting operating models to align with new technologies.
Excellent communication, stakeholder management, and problem-solving skills.
Ability to analyze business processes and align technology solutions accordingly.
Familiarity with Cherwell and understanding of legacy system migration challenges.

Preferred Certifications

ITIL v4 Foundation or higher
ServiceNow Certified Implementation Specialist (not mandatory)

Why Join Us Here at Datacom?

Datacom is one of Australia and New Zealand’s largest suppliers of Information Technology professional services. We have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size. It's our people that give Datacom its unique culture and energy that you can feel from the moment you meet with us.

We care about our people and provide a range of perks such as social events, chill-out spaces, remote working, flexi-hours and professional development courses to name a few. You’ll have the opportunity to learn, develop your career, connect and bring your true self to work. You will be recognised and valued for your contributions and be able to do your work in a collegial, flat-structured environment.

We operate at the forefront of technology to help Australia and New Zealand’s largest enterprise organisations explore possibilities and solve their greatest challenges, so you will never run out of interesting new challenges and opportunities.

We want Datacom to be an inclusive and welcoming workplace for everyone and take pride in the steps we have taken and continue to take to make our environment fun and friendly, and our people feel supported.

Quick Apply

Refine Your Search

business continuity program jobs in parramatta, nsw

Organisational Change Manager I 12 Month Fixed Term

Compliance and Risk Management Advisor

Senior Rostering Coordinator (NDIS)

Senior Manager, Go-to-Market Management, Datacenter

Incident Co-ordinator

Manager - Risk Transformation - Third Party Risk Management

Assistant Project Manager

Senior Consultant - Risk Transformation - Third Party Risk Management

Infrastructure & Cloud Operations Manager

Strategic Enterprise Portfolio Manager

Director of Fundraising and Community Relations (FCR) (Sydney)

Project Manager, Risk Controls & Process Uplift, DBS Australia (Sydney) - 12-Month Contract

Payroll Transformation Manager

Operations Manager

Operations & Maintenance Director NSW

Executive Assistant

PR Senior Account Executive

Regional Operations Director

Administration Support Officer

Supply Planner

I want to receive the latest job alert for business continuity program in parramatta, nsw

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