In-Demand & telecommunications engineer Jobs in Parramatta, Nsw

Customer Support Engineer-Microwave
Ceragon —North Sydney NSW
- Full-time
- Analysis skills
- Bachelor's degree
- Communication skills
Quick Apply
Network Engineer
Cuscal —Sydney NSW
- Full-time
- Hybrid work
- Azure
- Management
- AWS
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Service Manager Voice & Data
Optus —Macquarie Park NSW
- Management
- PMP
- Engineering
- Parental leave
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Network Design Engineer
Google —Sydney NSW
- Full-time
- Computer Science
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Customer Solutions Engineer
Macquarie Technology Group —Sydney NSW
- Full-time
- Hybrid work
- AI
- Communication skills
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Installation Engineer
Reivernet Group of Companies —Roseville NSW
- Full-time
- No degree
- Communication skills
Quick Apply
Senior Systems Engineer
Optus —Sydney NSW
- Software development
- Communication skills
- SDLC
- Parental leave
Utilities Designer
KBR —Sydney NSW
- 8 hour shift
- AutoCAD
- Management
- Office
- Health insurance
- Annual leave
Systems Engineer
Optus —Sydney NSW
- Software development
- Communication skills
- SDLC
- Parental leave
Senior AWS Data Engineer
Showtime Consulting —Sydney NSW
- Contract
- CRM software
- SQL
- AWS
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8d
Senior IP Core Network Engineer | MPLS | BGP | Tier-1 Telco 1 1
Capgemini Sogeti —Cremorne NSW
- Computer Science
- Bachelor's degree
14d
Senior Network Engineer
FinXL —Sydney NSW
- Contract
12d
Data Engineer
Optus —Sydney NSW
- SQL
- Parental leave
- Employee discount
1d
Network Engineer - NV1 - Immediate Start
FinXL —Mascot NSW
- Urgently hiring
- No degree
13h
Director - ICT Engineering (APAC)
STACK Infrastructure APAC —Sydney NSW
- Full-time
- Azure
- PMP
- Construction experience
Quick Apply
Senior Network Engineer Sensitive Customer
Optus —Macquarie Park NSW
- University
- Communication skills
- Parental leave
20h
Mechanical Engineer
Rojone Pty Limited —Ingleburn NSW
- Full-time
- CAD
- Analysis skills
- Bachelor's degree
- On-the-job training
Quick Apply
8d
Senior Network Engineer
Tata Consultancy Services —Sydney NSW
- Computer Science
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Senior AI Engineer - Data Scientist (Sydney/Melbourne)
Capgemini —Sydney NSW
- Computer Science
- Data analysis skills
- Master's degree
L4 Senior Network Engineer
FinXL —Sydney NSW
- Contract
- Communication skills

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Customer Support Engineer-Microwave

Ceragon -
North Sydney NSW

Quick Apply

Job Details

Full-time

Qualifications

CCNP
CCNA
Technical support
Analysis skills
Bachelor's degree
BGP
Communication skills

Full Job Description

Position Summary

We are looking for an experienced Customer Support Engineer to provide technical support for Ceragon’s microwave and IP transport solutions. The ideal candidate will possess strong troubleshooting skills, extensive networking knowledge, and the ability to work directly with customers to resolve complex technical issues while ensuring high levels of customer satisfaction.

Key Responsibilities

Provide technical support for Ceragon Microwave/Microwave and IP Transport systems carrying mission-critical network traffic.

Troubleshoot and resolve issues across IP networking technologies, including MPLS, BGP, VRF, Ethernet, and Layer 2/Layer 3 protocols.

Design, implement, configure, and deploy IP/MPLS network solutions.

Architect networks for new services and recommend improvements to optimize network performance and reliability.

Configure and deploy routers, switches, and firewalls from vendors such as Cisco, Nokia, Juniper, and HP.

Plan, provision, and commission network services in ISP and telecommunications environments.

Determine appropriate network infrastructure and equipment to meet customer requirements.

Develop, maintain, and update network topology diagrams, design documentation, and inventory records.

Collaborate with Network Operations Center (NOC) teams and Field Engineers to troubleshoot customer network issues across Level 1, Level 2, and Level 3 support.

Ensure minimal service disruption through proactive monitoring, rapid troubleshooting, and implementation of effective workarounds.

Respond to customer support cases and escalations within defined service levels, including participation in 24/7 support rotations when required.

Develop scripts and automation tools to streamline network configuration and service provisioning.

Provide technical guidance, mentoring, and knowledge sharing to team members.

Participate in customer meetings, technical reviews, and solution discussions.

Requirements:

Key Skills & Competencies

Excellent verbal and written communication and presentation skills.

Strong customer management and stakeholder engagement abilities.

Quick learner with the ability to understand new technologies and products rapidly.

Strong analytical and problem-solving skills.

Ability to work independently as well as collaboratively within cross-functional teams.

Ability to handle customer escalations and work effectively in a fast-paced environment.

Willingness to provide 24/7 on-call support when required.

Preferred Qualifications

Bachelor’s degree in Electronics or Telecommunications.

Industry certifications such as CCNA, CCNP, JNCIP, Nokia NRS, or MEF will be an advantage. Experience supporting ISP, Carrier, or Telecom Service Provider environments.

Quick Apply

Refine Your Search

& telecommunications engineer jobs in parramatta, nsw

Customer Support Engineer-Microwave

Network Engineer

Service Manager Voice & Data

Network Design Engineer

Customer Solutions Engineer

Installation Engineer

Senior Systems Engineer

Utilities Designer

Systems Engineer

Senior AWS Data Engineer

Senior IP Core Network Engineer | MPLS | BGP | Tier-1 Telco 1 1

Senior Network Engineer

Data Engineer

Network Engineer - NV1 - Immediate Start

Director - ICT Engineering (APAC)

Senior Network Engineer Sensitive Customer

Mechanical Engineer

Senior Network Engineer

Senior AI Engineer - Data Scientist (Sydney/Melbourne)

L4 Senior Network Engineer

I want to receive the latest job alert for & telecommunications engineer in parramatta, nsw

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