In-Demand Tech support Jobs in Docklands, Vic

Help Desk Technician
ALSTOM —West Melbourne VIC
- Schematics
- Engineering
- Microsoft Office
Expression of Interest - Systems Administrator - TSPV
Leidos —Melbourne VIC
- Full-time
- Management
- Databases
- Administrative experience
- Annual leave
Australian Open 2027 Infrastructure Operations Support
Compass Group Australia —Melbourne VIC
- Weekend availability
- Hospitality
- Forklift
- Assembly
Service Desk Analyst
Victorian Government —Melbourne VIC
- $81,496 - $90,227 a year
- Full-time
- Hybrid work
- Microsoft Outlook
- SharePoint
- Communication skills
1d
End User Technical Support Consultant
Victorian Government —Melbourne VIC
- $100,894 - $114,476 a year
- Full-time
- No degree
23h
Systems Administrator
Dyson Group —Bundoora VIC
- Full-time
- Azure
- Microsoft Office
- Leadership
Quick Apply
Computer Network Support
Medical iT —Melbourne VIC
Service Desk Engineer
Autosports Group Limited —Melbourne VIC
- Full-time
- Customer service
- Communication skills
- Time management
- Employee assistance program
Quick Apply
Service Desk Analyst
Brennan IT —Melbourne VIC
- Weekend availability
- Azure
- Management
- Computer Science
12d
Service Desk Engineer, Level 2 - CT Group
Lyra Technology Group —Melbourne VIC
- Full-time
- Hybrid work
- Azure
- Organisational skills
- Communication skills
Quick Apply
8d
Information Technology Service Desk analyst (Australia)
STACK Infrastructure APAC —Melbourne VIC
- Full-time
- Azure
- Management
- Microsoft Office
Quick Apply
IT Technical Support Engineer
Multiplex —Melbourne VIC
- Full-time
- Azure
- Management
- Customer service
- Parental leave
IT Service Desk Team Leader
MedHealth —Melbourne VIC
- Full-time
- Hybrid work
- Analysis skills
- Organisational skills
- Leadership
- Health insurance
- Parental leave
Quick Apply
1d
TIM Engineer / Desktop Support Engineer
Pyramid Global Technologies —Melbourne VIC
- Microsoft Office
L1 Helpdesk Technician (VIC)
Comwire IT —Prahran VIC
- Full-time
- Microsoft Access
- Azure
- Management
Quick Apply
IT Infrastructure Support Analyst
Infosys —Melbourne VIC
- Analysis skills
- Communication skills
- Health insurance
- Parental leave
12d
IT Support Engineer – Managed IT Services
Medical iT —Melbourne VIC
- Full-time
- Azure
- Customer service
- Administrative experience
IT Support Technician
City Cable Australia —Box Hill VIC
- $65,000 - $70,000 a year
- Full-time
- English
- Education
- In-person
Quick Apply
ICT System and Field Technician
Integral Connection t/as Network Overdrive —Melbourne VIC
- $26,000 - $35,000 a month
- Part-time
- SQL
- SharePoint
Quick Apply
IT Hardware Technician
A.M.T ELECTRONICS PTY LTD —Melbourne VIC
- $80,000 a year
- Full-time
- Software troubleshooting
- Customer service
- English
- Employee discount
Quick Apply
10d

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Help Desk Technician

ALSTOM -
West Melbourne VIC

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Job Details

Qualifications

Schematics
Engineering
Microsoft Office
Communication skills

Full Job Description

At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling and digital mobility, we offer our diverse customers the broadest portfolio in the industry. Every day, more than 80 000 colleagues lead the way to greener and smarter mobility worldwide, connecting cities as we reduce carbon and replace cars.

Your future role

We have an opportunity available for a Help Desk Technicians to join our team and play a critical role in the maintenance of the V/Line fleet. Based at the Integrated Operations Centre (IOC) we share with V/Line at Bourke Street, Melbourne you will participate in a shift roster to provide 24/7 technical support to the V/Line fleet controllers, drivers and conductors, to minimise the delay of a fault while the train is being prepared, in service or stabled.

We’ll look to you for:

Managing and assessing faults in accordance with the Code of Practice.
Following the fault-finding guides to ensure a consistent response and rectification process.
Liaising with the Day of Operations Planners to arrange train movements and transition to minimise the impact of the delay and to support V/Line with the continuity of service.
Accurately recording the delay associated with the fault.
Accurately recording the symptoms of the train faults in the maintenance management system (MMS) to inform the maintenance technicians of the issue and for the engineering teams to assess implementing containment actions.
Contributing to fault finding guides to standardise the fault rectification process.

All about you

We value passion and attitude over experience. That’s why we don’t expect you to have every single skill. Instead, we’ve listed some that we think will help you succeed and grow in this role:

Effective communication skills with the demonstrated ability to liaise with cross-functional teams.
The ability to prioritise, think quickly and make decisions under pressure.
Technical skills in fault finding, reading schematic diagrams, work to technical instructions and manuals.
IT savvy with demonstrated experience using Microsoft office products.
Demonstrated experience within an operational environment, ideally within maintenance operations.
An Engineering Degree and/or Trade Qualifications in Electrical or Mechanical.

This is an exciting opportunity to join the team who provide critical 24/7 support for the V/Line fleet. If you’re up for the challenge, we’d love to hear from you!

Important to note

As a global business, we’re an equal-opportunity employer that celebrates diversity across the 70+ countries we operate in. We’re committed to creating an inclusive workplace for everyone.

An agile, inclusive and responsible culture is the foundation of our company where diverse people are offered excellent opportunities to grow, learn and advance in their careers. We are committed to encouraging our employees to reach their full potential, while valuing and respecting them as individuals. We are an equal opportunity employer and strongly encourage women, Aboriginal and Torres Strait Islander, people with disability and other minority groups to apply.

We recognise that embracing flexibility & inclusivity is the smarter way of working. Please speak with us about your individual needs or if any workplace adjustments are required. If you require any adjustments to the recruitment process please email: [email protected].

For internal applicants, please ensure you confirm your eligibility to apply with your Supervisor and relevant Human Resources representative prior to submitting an application.

As part of the application process, you will be required to undergo pre-employment reference and medical checks, including drug and alcohol testing.

Job Segment: Help Desk, Information Technology, Technical Support, Technician, Technology

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Refine Your Search

tech support jobs in docklands, vic

Help Desk Technician

Expression of Interest - Systems Administrator - TSPV

Australian Open 2027 Infrastructure Operations Support

Service Desk Analyst

End User Technical Support Consultant

Systems Administrator

Computer Network Support

Service Desk Engineer

Service Desk Analyst

Service Desk Engineer, Level 2 - CT Group

Information Technology Service Desk analyst (Australia)

IT Technical Support Engineer

IT Service Desk Team Leader

TIM Engineer / Desktop Support Engineer

L1 Helpdesk Technician (VIC)

IT Infrastructure Support Analyst

IT Support Engineer – Managed IT Services

IT Support Technician

ICT System and Field Technician

IT Hardware Technician

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