In-Demand Technical support Jobs in Preston, Vic

TIM Engineer / Desktop Support Engineer
Pyramid Global Technologies —Melbourne VIC
- Microsoft Office
IT Support Analyst
Logonests IT —Melbourne VIC
- $76,000 a year
- Childcare
- In-person
- Employee discount
- Professional development assistance
Quick Apply
3d
IT Infrastructure Support Analyst
Infosys —Melbourne VIC
- Analysis skills
- Communication skills
- Health insurance
- Parental leave
11d
Service Desk Engineer, Level 2 - CT Group
Lyra Technology Group —Melbourne VIC
- Full-time
- Hybrid work
- Azure
- Organisational skills
- Communication skills
Quick Apply
7d
Service Desk Analyst
Brennan IT —Melbourne VIC
- Weekend availability
- Azure
- Management
- Computer Science
11d
ICT System and Field Technician
Integral Connection t/as Network Overdrive —Melbourne VIC
- $26,000 - $35,000 a month
- Part-time
- SQL
- SharePoint
Quick Apply
Service Desk / Onsite Engineer (MSP)
VISITS —Melbourne VIC
- Weekend availability
- Microsoft Outlook
- Management
- SharePoint
- Work from home
- Free food
Quick Apply
Desktop Support Officer
Australia’s Academic and Research Network (AARNet) —Melbourne VIC
- Full-time
- Annual leave
- Parental leave
Systems Administrator
Thales —Melbourne VIC
- Full-time
- Hybrid work
- Organisational skills
- Time management
- Profit sharing
- Health insurance
Service Desk Engineer
Autosports Group Limited —Melbourne VIC
- Full-time
- Customer service
- Communication skills
- Time management
- Employee assistance program
Quick Apply
Desktop Support Officer - Education
Centorrino Technologies —Keilor North VIC
- $60,000 - $70,000 a year
- Full-time
- Management
- Communication skills
Quick Apply
IT L3 Support
Fujitsu —Melbourne VIC
- Contract
- Azure
- Management
IT Onsite Technician - Melbourne
Hemmersbach GmbH & Co. KG —Melbourne VIC
- Full-time
- English
- Microsoft Office
- POS
Senior Technical Customer Support Engineer - Australia
ClickHouse —Melbourne VIC
- On call
- Remote
- Azure
- AWS
- AI
- Health insurance
Desktop Support Officer
AARNet —Melbourne VIC
- Full-time
- Annual leave
- Parental leave
Technical NMR Support Officer
University of Melbourne —Parkville VIC
- $111,275 - $120,453 a year
- Full-time
- Engineering
- Bachelor's degree
- Health insurance
- Parental leave
ICT Technician Level 2
Westbourne Grammar School —Truganina VIC
- Full-time
- Azure
- Management
- Communication skills
13d
ICT Product Specialist
Victorian Government —Melbourne VIC
- $116,413 - $140,849 a year
- Full-time
- Organisational skills
8d
Network Administrator
Country Fire Authority —Burwood East VIC
- Full-time
- Hybrid work
- Azure
- No degree
- Parental leave
11d
Senior IT Support Officer
BioAgilytix —Melbourne VIC
- Full-time
- Azure
- Microsoft Office
- Administrative experience
Quick Apply

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technical support jobs near preston, vic

TIM Engineer / Desktop Support Engineer

Pyramid Global Technologies
Melbourne VIC

Apply Now

Job Details

Qualifications

Asset management
ITIL Foundation
ITIL Certification
Incident management
Deployment
Microsoft Office
DHCP
ITIL
IT support
DNS

Full Job Description

About the job TIM Engineer / Desktop Support Engineer

Roles and responsibilities:

Build and configure laptops as per standard specifications;
Troubleshoot application and OS issues faced by employees of the Respondent;
Take actions as advised by the Manager related to IT policies;
Update Antivirus and windows patches;
Communicate with employees regarding the update on Service requests/Allocation of
Laptops;
Allocate/deallocate Assets in CMDB;
Ensure All Laptops/desktops working properly;
responding to service issues on time
Respond to user tickets regarding hardware, software install /manage end-user IT
equipment;
Send/ship IT hardware to users
Set up computers/endpoints and install software for various applications and programs.
Provide Technical support across the company (this may be in person or over the
phone/remote) regarding any operating system issues.
Keep track of the number of laptops/desktops in the store.
Providing physical support to the core Technical team in the server room.
Serve as the first point of contact for the customer seeking technical assistance.
Direct unresolved issues to respective teams
Inventory management of all IT assets.

Candidate Specifications:
Relevant Qualifications preferred
ITIL V3 Foundation, MCSA certified || *Candidate without certifications but able to demonstrate an
exceptional level of knowledge and skills with a proven track record may be considered.
Pre-Requisite
Having approximately 3 years of experience working in IT support Operations with the
multiplatform environment(windows, cisco )
o Experience with contact center support will be preferred.
o In-depth knowledge of Windows 10, office 365, etc.
o knowledge; troubleshooting of multiplatform devices like Laptops, Phones, tablets, soft
phones
o Hands and feet Support to the core team in the server room. Like providing remote to
the core team.
o Coordinate with the service desk, Tech M team, and client technical team for resolution.
o Some experience with Asset management
o Standard SOE deployment.
o Troubleshooting using remote tools.

o Basic knowledge of DNS, DHCP services
o Basic knowledge of windows server and client.

Has experience working with the following ITIL processes
o Incident Management
Others
Process-oriented
Highly self-driven and thrive with minimum supervisor
Able to operate well in an environment where teamwork is critical.
Good at handling stress and critical/difficult situation

Apply Now

Refine Your Search

technical support jobs in preston, vic

TIM Engineer / Desktop Support Engineer

IT Support Analyst

IT Infrastructure Support Analyst

Service Desk Engineer, Level 2 - CT Group

Service Desk Analyst

ICT System and Field Technician

Service Desk / Onsite Engineer (MSP)

Desktop Support Officer

Systems Administrator

Service Desk Engineer

Desktop Support Officer - Education

IT L3 Support

IT Onsite Technician - Melbourne

Senior Technical Customer Support Engineer - Australia

Desktop Support Officer

Technical NMR Support Officer

ICT Technician Level 2

ICT Product Specialist

Network Administrator

Senior IT Support Officer

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