In-Demand Technical support Jobs in Wacol, Qld

Technical Support (BMS & Controls) | Brisbane
Katz Recruitment —Brisbane QLD
- Full-time
- Mechanic experience
- Customer service
- Office
Quick Apply
IT Support Specialist
VALD —Brisbane QLD
- Full-time
- Azure
- Administrative experience
- Communication skills
Quick Apply
9d
System Administrator
Charlton Brown PTY LTD —Brisbane QLD
- $95,000 - $100,000 a year
- Full-time
- Azure
- Management
- Computer Science
Quick Apply
4d
IT Support Engineer - Queensland
Harris Farm —Brisbane QLD
- $80,000 a year
- Full-time
- Azure
- Management
- Customer service
- Employee discount
4d
Service Desk Engineer
The Coffee Club —South Brisbane QLD
- Full-time
- Hybrid work
- Microsoft Office
- POS
- Restaurant
- Parental leave
Quick Apply
11d
ICT System and Field Technical
Integral Connection t/as Network Overdrive —Brisbane QLD
- $28,000 - $35,000 a month
- Part-time
- SQL
- SharePoint
Quick Apply
GAZ - APS 5 - IT Service Support Officer - Information Technology
Federal Court of Australia —Brisbane QLD
- $88,834 - $96,829 a year
- Weekend availability
- Management
- Analysis skills
- AI
IT Support Specialist
Fitness and Lifestyle Group —West End QLD
- Full-time
- Hybrid work
- Azure
- Customer service
- Administrative experience
- Employee assistance program
- Employee discount
2d
Technical Support Officer - Vepa Labs
Vepalabs —Murarrie QLD
- Full-time
- Blood sampling
- Customer service
- Microsoft Office
Quick Apply
Service Desk Analyst
Lander & Rogers —Brisbane QLD
- 8 hour shift
- Private practice
- Computer Science
- Customer service
- Annual leave
1d
Senior IT Service Support
Built Holdings —Brisbane QLD
- Full-time
- Communication skills
3d
Senior IT Support Technician
Fitness and Lifestyle Group —West End QLD
- Full-time
- Hybrid work
- CRM software
- Salesforce
- No degree
- Employee assistance program
- Employee discount
ICT Support Administrator
Goodstart Early Learning —Murarrie QLD
- $80,000 - $90,000 a year
- Full-time
- Gym membership
12d
ICT Procurement and Contract Specialist
Queensland Government —Brisbane QLD
- Analysis skills
- Communication skills
- Negotiation
Team Lead Support Analyst- Centrered IT
Lyra Technology Group —Brisbane QLD
- Full-time
- Hybrid work
- Azure
- IT
- Computer skills
Quick Apply
12d
Training System Admin / Operator, ILS2
Yorktown Systems Group —Brisbane QLD
- Full-time
- Associate degree
IT Field Technician
DXC Technology —Brisbane QLD
- Full-time
- Customer service
- In-person
- Time management
Systems Administrator
Boeing —Brisbane QLD
- Hybrid work
- Management
- Administrative experience
- Education
- Tuition reimbursement
- Annual leave
3d
IT Product Support - Team Lead (Airports)
Amadeus IT Group —Brisbane QLD
- 12 hour shift
- Customer service
- Communication skills
- On-the-job training
Junior Systems Administrator Consultant
Palladium Group, Inc. —Brisbane QLD
- Azure
- Computer Science
- Administrative experience

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Technical Support (BMS & Controls) | Brisbane

Katz Recruitment
Brisbane QLD

Quick Apply

Job Details

Full-time

Qualifications

Mechanic experience
Customer service
Certificate III
Technical support
HVAC
Scripting
Communication skills

Full Job Description

Senior technical role with a global HVAC/R technology business
Move beyond traditional refrigeration service into technical support, controls a
Sydney preferred, with Melbourne and Brisbane candidates also considered

Technical Support | BMS & Controls

Brisbane, QLD

What's on Offer

Senior technical opportunity with a global HVAC/R technology business
Career progression opportunity beyond traditional refrigeration service work
Transition from hands-on field work into a specialised technical support role while leveraging your refrigeration expertise
Work across commercial refrigeration, controls, monitoring, connectivity and BMS
Develop specialist knowledge in advanced refrigeration control technologies and connected systems
Mix of technical support, commissioning, configuration, troubleshooting, warranty, training and customer interaction
Strong exposure to commercial CO2 refrigeration systems
Become a key technical contact for customers, providing technical guidance and problem-solving support
Collaborate with international technical, R&D, Quality, Sales and Service teams
Primarily office-based, with occasional customer site visits required
Opportunity to grow with an expanding technical service function

About the Business:

You'll join a global technology business specialising in advanced solutions for the HVAC and refrigeration industries, with a strong focus on controls, monitoring, connectivity and energy-efficient systems.
The Australian operation supports customers across the local market while working closely with international technical and R&D teams to deliver innovative solutions, technical support and after-sales service.
This is a technically focused environment where you'll have access to international expertise and evolving technologies, giving you the opportunity to build specialist knowledge across refrigeration controls, BMS, monitoring and connected systems.

About the Role:

Ready to take your refrigeration and HVAC expertise beyond the tools? This is an opportunity for an experienced Refrigeration Mechanic or HVAC/R Technician to transition into a more specialised technical support role while continuing to use the hands-on industry knowledge and technical expertise you've built throughout your career.

You'll become a key technical contact for customers, providing support across commercial refrigeration, control systems, monitoring platforms and BMS. You'll help customers troubleshoot issues, configure solutions, support commissioning activities and get the most from their systems.

The role combines technical problem-solving with customer interaction and offers exposure to a broad range of activities, including technical support, commissioning, configuration, troubleshooting, warranty assessment, system integration and customer training.

The role is primarily office-based, with occasional customer site visits required.

Key Responsibilities

Provide technical support via phone, email, remote access and occasional customer site visits
Support commissioning, configuration and troubleshooting of control and monitoring solutions
Troubleshoot commercial refrigeration control systems, including CO2 applications
Assist customers with product selection and application support
Provide after-sales technical support and warranty assistance
Conduct warranty assessments and root cause analysis
Develop and maintain supervisory graphics, BMS layouts and monitoring configurations
Support integration of refrigeration controls with BMS and communication networks
Deliver customer training and technical presentations
Assist with pre-configuration activities and system preparation
Coordinate with international HQ, R&D, Quality, Sales and Service teams to resolve technical issues
Maintain accurate technical documentation and service records
Attend customer sites when required to support commissioning, troubleshooting and technical service

About You To be successful, you'll have:

Certificate III in Air Conditioning & Refrigeration or equivalent HVAC/R qualification
Qualified Refrigeration Mechanic or HVAC/R Engineering background
Minimum 4 years' experience within the HVAC and refrigeration industry
Strong understanding of commercial refrigeration, particularly CO2 systems
Experience with refrigeration controls, monitoring or supervisory systems
Strong knowledge of BMS, communication networks and control system integration
Strong technical troubleshooting, analytical and problem-solving capability
Advanced proficiency with Microsoft 365 applications
Confidence working with technical drawings and documentation
Strong verbal and written communication skills
Strong customer service focus and professionalism
Ability to work independently while collaborating effectively with technical and commercial teams
A proactive mindset and willingness to learn new products, software tools and technologies
Experience with Java and/or HTML scripting would be advantageous

Why Join?

This is an opportunity to take the next step in your HVAC/R career and move beyond traditional refrigeration service work.

You can leverage your existing hands-on refrigeration knowledge while developing specialist expertise across controls, BMS, monitoring, connectivity and technical support.

You'll become an important technical resource for customers and internal teams, working across everything from configuration and commissioning through to troubleshooting, warranty assessment, system integration and training.

For an experienced Refrigeration Mechanic or HVAC/R Technician looking to move into a more specialised technical role without leaving the industry knowledge behind, this is an opportunity to build a broader and more technical career.

Sydney-based candidates are preferred, with Melbourne and Brisbane candidates also considered.

If you're an experienced refrigeration or HVAC/R professional ready to take your technical expertise into a specialised support role, apply today.

Quick Apply

Refine Your Search

technical support jobs in wacol, qld

Technical Support (BMS & Controls) | Brisbane

IT Support Specialist

System Administrator

IT Support Engineer - Queensland

Service Desk Engineer

ICT System and Field Technical

GAZ - APS 5 - IT Service Support Officer - Information Technology

IT Support Specialist

Technical Support Officer - Vepa Labs

Service Desk Analyst

Senior IT Service Support

Senior IT Support Technician

ICT Support Administrator

ICT Procurement and Contract Specialist

Team Lead Support Analyst- Centrered IT

Training System Admin / Operator, ILS2

IT Field Technician

Systems Administrator

IT Product Support - Team Lead (Airports)

Junior Systems Administrator Consultant

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