In-Demand Program manager Jobs in Sydney, Nsw

CX Program Lead
NEXTDC —Sydney NSW
- Full-time
- Hybrid work
- Management
- Analysis skills
- Communication skills
Quick Apply
Platform Program Manager
NEP Australia —Eveleigh NSW
- Full-time
- PMP
- Employee assistance program
Quick Apply
Program or Project Administrator
KM Design & Building Pty Ltd —Rydalmere NSW
- $90,000 a year
- Full-time
- Microsoft Office
- Administrative experience
- Organisational skills
Quick Apply
12d
Product/Program Manager - Returns Customer Experience CX
Amazon Commercial Services Pty Ltd —Sydney NSW
- Full-time
- SQL
- Analysis skills
- Product management
- Commuter assistance
- Health insurance
12d
Senior Program Manager, AU Global Store
Amazon Commercial Services Pty Ltd —Sydney NSW
- Full-time
- Organisational skills
- Leadership
- Marketing
- Commuter assistance
- Health insurance
Senior Technical Program Manager
Firmus Technologies —Sydney NSW
- Full-time
- AI
- Communication skills
Senior Programs Lead
Department of Creative Industries, Tourism, Hospitality and Sport —Sydney NSW
- $133,348 - $146,945 a year
- Full-time
Platform Technical Program Manager
Future Secure AI —Sydney NSW
- APIs
- Agile
- AI
Quick Apply
Staff Technical Program Manager - Video
Canva —Sydney NSW
- Full-time
- Hybrid work
- Management
- AI
- Parental leave
Quick Apply
Unit Lead Aquatic Programs
Randwick City Council —Maroubra NSW
- $119,753 - $137,715 a year
- Full-time
- No degree
- Budgeting
12d
Strategic Program Manager, AWS Professional Services
Amazon Web Services Australia Pty Ltd —Sydney NSW
- Full-time
- Computer Science
- PMP
- Engineering
Program Manager - AWS
TD Synnex —Macquarie Park NSW
- Full-time
- Hybrid work
- Sales
- ERP systems
- Microsoft Office
- Parental leave
Director, Compliance Program Management (Fixed Term)
Western Union —Sydney NSW
- Full-time
- PMP
- Data analysis skills
- Finance
Program Manager, Building Services Advisory
Health Infrastructure —Sydney NSW
- $180,279 - $201,662 a year
- Full-time
6d
Sr Program Manager, AU OTR ACES
Amazon Commercial Services Pty Ltd —Sydney NSW
- Full-time
- Master's degree
- Business Administration
- AI
Research Program Manager — Supportive Care & Integrative Oncology
Chris O’Brien Lifehouse —Camperdown NSW
- Part-time
- Hybrid work
- Doctoral degree
- Research
- Master's degree
14d
Program Manager, Scaled Sales, Google for Education
Google —Sydney NSW
- Full-time
- CRM software
- Sales
- Salesforce
Manager, Loyalty Program Management, Issuer Solutions (Melbourne or Sydney)
Visa AP (Australia) Pty Ltd —Sydney NSW
- Full-time
- Analysis skills
Quick Apply
4d
Special Projects Lead, 3P Search+ Programs and PGTM, Partners, Deals and Creative, APAC
Google —Sydney NSW
- Full-time
- Sales
- Business development
- Bachelor's degree
6d
GTM & Enablement Program Manager
Snowflake —Barangaroo NSW
- Full-time
- Management
- Sales
- AI

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CX Program Lead

NEXTDC -
Sydney NSW

Quick Apply

Job Details

Full-time

Benefits

Paid volunteer leave

Qualifications

Management
Analysis skills
Risk management
Communication skills

Full Job Description

Company Description

At NEXTDC we are building the heart of Australia's and Asia’s high-tech future. We design, build and operate world class, next generation data centres, using cutting edge, environmentally efficient infrastructure to service the specific requirements of local and international companies.

NEXTDC is an exciting ASX 100-listed technology company, operating data centres across Australia & Malaysia, with continued international expansion underway to support our customers' digital infrastructure.

At NEXTDC our success depends on the talents of our people, and we foster a culture of continued learning and development. Our culture is built on collaboration and innovation, we are passionate about what we do, and we are committed to our mission to be the leading customer-centric data centre services company.

NEXTDC is where the Cloud Lives, and where AI Thrives.

Job Description

As our CX Program Lead you will be responsible for the rapid mobilisation and execution of NEXTDC’s customer experience programs. Here you’ll be accountable for translating CX strategy into visible, measurable improvements across key customer journeys that reflect high impact outcomes, with a focus on customer retention, expansion and operational excellence. Your mandate will be to deliver early impact within 90 days, establish a scalable operating rhythm, and deliver the enterprise CX plan.

Key responsibilities include:

Mobilise ONECX Program
Define Customer Experience Priorities
Design and Launch CX Pilots
Establish CX Operating Rhythm
Build Initial Measurement Framework
Actively pursue the path to Scale
Deliver Early Wins

We are happy for this position to be based in Melbourne or Sydney

About You:

Strong program and delivery management skills, with a highly structured and disciplined approach to execution
Ability to operate effectively across commercial and operational domains, balancing customer needs with business constraints
Commercial acumen, with the capability to link customer experience improvements to revenue growth, retention, and cost to serve outcomes
Advanced stakeholder engagement and influencing skills, including the ability to align senior leaders around shared priorities
Strong analytical and problem-solving skills, able to diagnose customer pain points and define practical, scalable solutions.
Excellent communication skills, with the ability to provide clear, concise, executive level reporting and recommendations
Ability to operate comfortably in ambiguity, creating clarity, focus, and direction in fast‑moving or evolving environments
Action oriented mindset, with a strong bias toward execution, momentum, and outcomes over theory

Qualifications

Proven experience leading customer experience (CX), transformation, or customer success programs within complex B2B environments
Demonstrated success delivering enterprise wide or cross functional initiatives that require coordination across Sales, Operations, Service Delivery, Marketing, and Technology
Track record of translating strategy into execution, delivering measurable customer and commercial outcomes rather than design only initiatives
Experience establishing and running structured transformation or improvement programs, including governance, cadence, risk management, and benefits tracking
Background in using customer insight, data, and operational performance metrics to identify priorities and guide decision making
Experience influencing outcomes across teams without direct line management authority

Additional Information

Seize this exciting opportunity to join one of Australia’s fastest growing companies and play a key contributing role in the future of AI and the digital economy
Join an inclusive, diverse and values-driven working culture supporting hybrid work practices
Enjoy awesome employee benefits (gifted share options, NEXTDC days, volunteer days, professional development, holistic wellbeing and mental health programs and more)
Great opportunities to progress within our company (grow as we grow)

Our mission is to continue building a diverse and inclusive workforce which represents the communities in which we operate.

Make NEXTDC your next move.

Quick Apply

Refine Your Search

program manager jobs in sydney, nsw

CX Program Lead

Platform Program Manager

Program or Project Administrator

Product/Program Manager - Returns Customer Experience CX

Senior Program Manager, AU Global Store

Senior Technical Program Manager

Senior Programs Lead

Platform Technical Program Manager

Staff Technical Program Manager - Video

Unit Lead Aquatic Programs

Strategic Program Manager, AWS Professional Services

Program Manager - AWS

Director, Compliance Program Management (Fixed Term)

Program Manager, Building Services Advisory

Sr Program Manager, AU OTR ACES

Research Program Manager — Supportive Care & Integrative Oncology

Program Manager, Scaled Sales, Google for Education

Manager, Loyalty Program Management, Issuer Solutions (Melbourne or Sydney)

Special Projects Lead, 3P Search+ Programs and PGTM, Partners, Deals and Creative, APAC

GTM & Enablement Program Manager

I want to receive the latest job alert for program manager in sydney, nsw

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