In-Demand Warranty manager Jobs in Victoria

Regional Service Manager (Agricultural and Construction Equipment) - West Vic
Kubota Australia and New Zealand —Truganina VIC
- Full-time
- Hybrid work
- Management
- Customer service
- Construction experience
- Annual leave
Quick Apply
Bus Service Supervisor
Commercial Motor Vehicles Pty Ltd. —Derrimut VIC
- Full-time
- Administrative experience
- Supervising experience
- Computer skills
Quick Apply
Workshop Controller
Peter Warren Automotive Holdings —Burwood VIC
- Full-time
- Management
- Organisational skills
- Leadership
- Employee discount
Area Utility Manager, Victoria Metro
Tesla —Cremorne VIC
- Full-time
- English
- Analysis skills
- Communication skills
Site/Project Engineer (Australia)
STACK Infrastructure APAC —Melbourne VIC
- Full-time
- Administrative experience
- Construction experience
- Civil Engineering
Quick Apply
Manager or Associate Director, Sale & Purchase Agreement (SPA) Advisory – Melbourne or Sydney
Alvarez & Marsal —Melbourne VIC
Business Manager-Finance & Insurance
Autosports Group Limited —South Yarra VIC
- Full-time
- Customer service
- Communication skills
- Negotiation
Quick Apply
Product Guide
Amer Sports —Doncaster VIC
- Temporary
- Customer service
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- On-the-job training
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Regional Service Manager (Agricultural and Construction Equipment) - West Vic

Kubota Australia and New Zealand
Truganina VIC

Quick Apply

Job Details

Full-time

Benefits

Annual leave
Salary packaging

Qualifications

Management
Customer service
Driver Licence
Construction experience
Communication skills
Negotiation

Full Job Description

At Kubota Australia and Kubota New Zealand, we distribute and provide after sales support for high value, exceptional quality agricultural and construction machinery and products.

Kubota's team of Regional Service Managers are critical to Kubota's brand success in Australasia. You will support our operations across western Victoria.

As a Regional Service Manager, you will partner with independent Dealers and assist our customers to ensure satisfaction and advocacy, specifically you will focus on minimising machinery downtime, optimising product performance and guiding our dealers to continuously improve.

Your new role will provide significant opportunity for you to apply the full range of your mechanical and technical skills and capabilities along with your account/ relationship management and customer service prowess.

Your role will be diverse and you'll have the opportunity to make a lot of connections with the community and customers.

On any day, you will undertake a range of tasks, including but not limited to; travel to visit dealers and/or customers, customer service and issue resolution, investigation and research, trouble-shooting and problem solving, advising on repair protocols, making decisions on warranty/ goodwill, providing technical and safe operating guidance, training/ coaching, report writing, collaborating with peers in the region, action planning with dealers and even undertaking promotional work as a brand representative.

Requirements

Your resumes would likely include:

Relevant tertiary qualification (mechanical trade/ mechanical engineering)
Senior level experience in a similar Service Manager position which includes experience in Agricultural and/or Construction machinery, experience undertaking warranty/ goodwill approvals and exposure to Dealer (or similar) service and parts operations
Account/ relationship management and customer service experience
Highly developed analytical, conceptual and problem-solving and trouble shooting skills
Strong interpersonal, relationship management, negotiation and influencing skills
Exceptional communication skills, including ability to produce management and technical report, train/ coach others and explain technical matters in audience appropriate terms
Strong business acumen and the ability to coach and provide feedback/ capability uplift activity to businesses and their teams to help them be their best
Applied knowledge of Trade Practices Act, International Standards and OH&S legislation
Valid Drivers License, Passport and certification/ tickets for equipment (as required)

You should reside or have access to the zone which you support, the position requires very frequent regional and interstate travel and national or international travel on occasions.

IMPORTANT TO NOTE

Kubota have a zero tolerance approach to alcohol and illicit drugs on all our sites. A pre-employment medical assessment and criminal records check are required as part of our selection process

This opportunity is open to application from Australian citizens/ residents or those with current permanent unrestricted work rights for Australia. We encourage applications from diverse applicants

Work from a corporate office, safe home office/ telecommute. Regional and interstate travel is required

This position is not available via external recruitment agencies

Benefits

Work with great people in a globally recognised, stable brand with a focus on ongoing business growth and sustainability.

Benefits include:

Motor vehicle and variable reward bonus
Salary sacrifice option for novated leasing motor vehicle/s and product discounts via Flare Benefits and in-house product purchase discount
Option to attain up to 15% superannuation
21 days Annual Leave
Opportunity to be involved in Corporate Social Responsibility activity

Quick Apply

Refine Your Search

warranty manager jobs in victoria

Regional Service Manager (Agricultural and Construction Equipment) - West Vic

Bus Service Supervisor

Workshop Controller

Area Utility Manager, Victoria Metro

Site/Project Engineer (Australia)

Manager or Associate Director, Sale & Purchase Agreement (SPA) Advisory – Melbourne or Sydney

Business Manager-Finance & Insurance

Product Guide

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