In-Demand Incident & problem specialist Jobs in Parramatta, Nsw

Mgr Systems & Operations
Transport For NSW —Parramatta NSW
- $163,145 - $182,721 a year
- Full-time
- Management
- Leadership
1d
Work Health and Safety - WHS Business Partner
Uniting NSW.ACT —Parramatta NSW
- Part-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Employee discount
Quality and Compliance Specialist
Anglicare —Macquarie Park NSW
- Full-time
- Analysis skills
- Communication skills
- Employee assistance program
- Gym membership
MS Core Cloud Specialist CS and IMS-1
Ericsson —Sydney NSW
- Computer science
- Education
- Bachelor's degree
11d
Analyst Security Operations
Commonwealth Bank —Sydney NSW
- 12 hour shift
- Management
- Communication skills
12d
Manager - Line 2 Compliance Advisory
Bank of Queensland —Sydney NSW
- Full-time
- Management
- Analysis skills
- Financial services
- Parental leave
- Employee assistance program
Senior Mobility Specialist
Datacom —Sydney NSW
- Full-time
- Hybrid work
- Customer service
- Administrative experience
- Communication skills
- On-the-job training
Quick Apply
Technical Specialist - Managed Networks
Optus —Macquarie Park NSW
- Engineering
- Scripting
- Leadership
- Parental leave
7d
AWS Consultant - AWS Connect - CX
Concentrix —Sydney NSW
- Full-time
- DevOps
- SQL
- AWS
Information Security Operations Lead (Sydney, Australia)
Starling —Sydney NSW
- Full-time
- Hybrid work
- AWS
- Communication skills
- Time management
- Annual leave
Quick Apply
Facilities Specialist
Tesla —Alexandria NSW
- Full-time
- Microsoft Office
- AI
- Communication skills
2h
Workplace Support Analyst
Australian Payments Plus —Sydney NSW
- Full-time
- Hybrid work
Quick Apply
6d
Support Engineer
Dipole Group —North Sydney NSW
- $80,001 - $100,000 a year
- Full-time
- Databases
- AWS
- In-person
Quick Apply
Senior Threat and Vulnerability Analyst
Macquarie University —Macquarie University NSW
- $147,124 - $155,386 a year
- Full-time
- Hybrid work
- University
- AI
- Communication skills
- Employee assistance program
14d
Service Management Platform Lead – Information Technology, Clerk Grade 9/10 – Parliament of NSW – Sydney
Department of Parliamentary Services —Sydney NSW
- $133,348 - $146,945 a year
- Full-time
- Management
- No degree
- Analytics
21h
General Manager HSE | Experiences & Attractions
Journey Beyond —Sydney NSW
- Full-time
- Hybrid work
- Management
- Leadership
- Communication skills
- Parental leave
- Employee assistance program
Quick Apply
4d
Security Officer & Naval Support
Lloyd's Register Group —Sydney NSW
- Full-time
- Communication skills
Technical Support Engineer
Showtime Consulting —Sydney NSW
- Full-time
- Azure
- DevOps
- AWS
Quick Apply
1d
Technical Support Engineer Team Leader
Genetec —Sydney NSW
- $90,000 - $100,000 a year
- Customer service
- Databases
- Administrative experience
Quick Apply
6d
Warehouse Supervisor - Night
Linfox —Auburn NSW
- Full-time
- Warehouse experience
- Leadership
- Communication skills
- Parental leave
7d

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incident & problem specialist jobs near parramatta, nsw

Mgr Systems & Operations

Transport For NSW -
Parramatta NSW

Apply Now

Job Details

Permanent | Full-time
$163,145 - $182,721 a year
1 day ago

Qualifications

Management
ITIL
Risk management
Application support
Leadership

Full Job Description

Mgr Systems & Operations - Regulatory
Organisation/Entity: Transport For NSW
Job category: Projects

Job location:
Parramatta, NSW, AU, 2150

#job-location.job-location-inline { display: inline; }
Job reference number: 110673
Employment type: Permanent Full-Time
Salary range: $163145.0-$182721.0
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You’re agile, keen and open to meaningful work and opportunities that come your way.

If finding complex technological solutions is your game, we've got the team for you. You're going to help us create seamless operations that result in efficiency for millions of customers.

In this role, you'll:
Lead a team responsible for the operational support, performance and ongoing modernisation of the DRIVES platform. You will manage a high-performing team of ICT and application support specialists to ensure the availability, stability and continuous improvement of a critical business system that underpins regulatory and customer services across NSW.

You will lead 24/7 operational support, drive service excellence, manage vendors and technical stakeholders, and oversee incident, problem, change and release processes. Working in a complex and highly regulated environment, you'll champion continuous improvement initiatives that enhance system reliability, operational efficiency and customer outcomes while ensuring compliance with governance, risk and service management frameworks.

This is a Permanent position based in Parramatta. TfNSW Workplace presence policy applies.

For more information on this position and the business unit, view the role description and information pack.

About you

Your leadership experience in ICT operations, application support or enterprise technology environments will see you excel in managing business-critical systems, leading technical teams and delivering reliable services against demanding service level commitments. You have strong operational management expertise, a customer-focused mindset and a proven ability to balance service delivery, risk management and strategic improvement priorities.

You're recognised as a collaborative and resilient technology leader, skilled at building high-performing teams, influencing stakeholders and driving operational excellence. Experienced in ITIL-based service management, vendor management, governance and production support, you'll thrive in a fast-paced environment where sound judgement, accountability and a commitment to continuous improvement deliver meaningful outcomes for customers and the organisation.

Who we are

Transport for NSW provides a safe, integrated, and efficient transport system. We connect people, communities and industry every day.

Join us

Our workforce is as diverse as the community we serve. If you’d like further information on our inclusion and diversity initiatives, visit Transport careers.

Flexible work options may be available. Learn more via Flexible work options and policy

Apply today

Applications close 11:59 PM Wednesday, 2 September 2026.

For more information about this role, please contact [email protected].

Aboriginal people and people living with disability are supported throughout the recruitment process and at work, and we encourage you to apply. Visit Supporting Aboriginal People or Supporting People with Disability for more information or speak to your talent team member to arrange any adjustments to how you interact with us.

Learn more about how to apply via Our recruitment process | Transport for NSW

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Job Segment: Operations Manager, Compliance, Technical Support, Law, Regulatory Affairs, Operations, Legal, Technology

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Refine Your Search

incident & problem specialist jobs in parramatta, nsw

Mgr Systems & Operations

Work Health and Safety - WHS Business Partner

Quality and Compliance Specialist

MS Core Cloud Specialist CS and IMS-1

Analyst Security Operations

Manager - Line 2 Compliance Advisory

Senior Mobility Specialist

Technical Specialist - Managed Networks

AWS Consultant - AWS Connect - CX

Information Security Operations Lead (Sydney, Australia)

Facilities Specialist

Workplace Support Analyst

Support Engineer

Senior Threat and Vulnerability Analyst

Service Management Platform Lead – Information Technology, Clerk Grade 9/10 – Parliament of NSW – Sydney

General Manager HSE | Experiences & Attractions

Security Officer & Naval Support

Technical Support Engineer

Technical Support Engineer Team Leader

Warehouse Supervisor - Night

I want to receive the latest job alert for incident & problem specialist in parramatta, nsw

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