In-Demand Customer service representative Jobs in Indooroopilly, Qld

Passenger Service Agent
Swissport International AG —Brisbane Airport QLD
- Part-time
- English
- Time management
- Paid training
- Opportunities for advancement
13d
Administrator | Operations & Customer Support
Bridgestone Mining Solutions Australia —Oxley QLD
- Full-time
- Microsoft Office
- Manufacturing
- Time management
- Employee discount
Quick Apply
6d
Guest Service Agent
MERCURE —Brisbane QLD
- Part-time
- Hospitality
- Microsoft Office
- Communication skills
- Employee discount
Quick Apply
Guest Service Agent
Accor Apartments & Realty —Brisbane QLD
- Part-time
- Hospitality
- Front desk
- Communication skills
Customer Service Support
Lite n’ Easy —Banyo QLD
- Full-time
- Hybrid work
- Hospitality
- Sales
- Customer service
Quick Apply
10d
Customer Care Consultant
St John Ambulance Qld —Nundah QLD
- $36.74 - $36.75 an hour
- Full-time
- Customer service
Quick Apply
5d
Customer Service Attendant
Freedom Fuels —Geebung QLD
- Weekend availability
- Employee assistance program
- Employee discount
6h
Cargo Customer Service Agent
Menzies Aviation —Brisbane QLD
- Part-time
- Microsoft Office
14d
Guest Service Agent
Minor Hotels —Brisbane QLD
- Weekend availability
- Health insurance
- Parental leave
Quick Apply
Guest Service Agent
The Calile Hotel —Bowen Hills QLD
- Weekend availability
- Organisational skills
- Communication skills
- Hotel experience
- Parental leave
Customer Re-engagement Agent - Training Provided
Compare Club —Brisbane QLD
- Weekend availability
- Sales
- Customer service
- Communication skills
- Paid training
- Health insurance
Quick Apply
6d
Freight Forwarding - Customer Service Representative - BNE new
People Group —Eagle Farm QLD
- $80,000 - $85,000 a year
- Full-time
- Customer service
- Organisational skills
- Communication skills
Quick Apply
5d
Customer Support Officer
Queensland Government —Brisbane QLD
- Temporary
13d
Customer Service Coordinator
Cement Australia —Pinkenba QLD
- $73,392.86 a year
- Full-time
- Customer service
- ERP systems
- Microsoft Office
- Work from home
- Parental leave
Guest Service Agent
AccorHotel —Brisbane QLD
- Full-time
- Writing skills
- Front desk
- Communication skills
Quick Apply
Customer Relations Representative
IDEXX —East Brisbane QLD
- Full-time
- Communication skills
- Parental leave
Reddy Express Taringa - Customer Service Representative
OTR —St Lucia QLD
- Weekend availability
- Customer service
Customer Service & Administration Coordinator – Holi Colour Powder
BLC International Pty Ltd —Seventeen Mile Rocks QLD
- $36 - $38 an hour
- Full-time
- Management
- Customer service
- Microsoft Office
Quick Apply
5d
Reddy Express Sunnybank - Customer Service Representative
Reddy Express - OTR Group —Sunnybank QLD
- Part-time
Air Freight Customer Service Representative
Toll Group —Eagle Farm QLD
- Full-time
- Management
- Customer service
- Microsoft Office
5d

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Passenger Service Agent

Swissport International AG -
Brisbane Airport QLD

Apply Now

Job Details

Permanent | Part-time
13 days ago

Benefits

Paid training
Uniform provided
Opportunities for advancement
On-site parking

Qualifications

English
Driver Licence
Time management

Full Job Description

Overview:

Are you ready to take flight in a dynamic and fast-paced aviation industry? As a global leader in aviation services, Swissport provides Ground Handling, Cargo Handling, and Passenger Services to over 300 million passengers annually. Our mission is simple – “To provide the aviation industry with consistent and tailor-made solutions around the globe, for a better customer experience.”

We believe that our people are what differentiates us from our competition. At Swissport, we are driven by our core values of Show You Care, Do the Right Things and Win as a Team, and we are currently seeking dedicated individuals, who align with these values, to join our team at various locations across the globe.

Job Summary

Passenger Service Agents play a crucial role in ensuring a seamless and pleasant experience for passengers, from the terminal to the aircraft. Our Passenger Service team is renowned for their helpfulness, extensive knowledge, and courteous demeanor, always treating each passenger with kindness, respect, and a warm smile.

Working as a cohesive unit, we emphasise collaboration while maintaining an unwavering commitment to safety and punctuality. In the dynamic, safety-oriented environment of the airport, our team consistently delivers reliable and efficient services on behalf of the many airlines that depend on Swissport for ground handling services.

Work hours are flexible to align with airline schedules, which include early mornings, late-night shifts, and weekends, ensuring we meet the needs of our passengers at all times.

Your activities

Assist passengers during check-in, boarding and disembarkation.
Handle the check-in process, including verifying tickets, issuing boarding passes and checking luggage.
Provide accurate flight information to passengers, including updates on delays, cancellations and gate changes.
Resolve passenger complaints and issues efficiently and professionally.
Offer support and answer questions regarding flight schedules, fares, routes and policies.
Assist passengers with special needs, including unaccompanied minors, elderly passengers and those requiring wheelchair assistance.
Assist with luggage drop offs through the check-in process.
Ensure compliance with security procedures and protocols, including screening passengers and luggage.
Coordinate with other airport personnel and departments to ensure smooth operations and customer satisfaction.
Provide assistance and support during emergencies, including medical incidents and flight diversions.
Maintain accurate records and documentation for all transactions and customer interactions.
Utilise language skills to assist international passengers and communicate effectively with diverse customers

Your profile

Committed to delivering exceptional and safe service.
Strong interpersonal skills and a team player.
Demonstrates a strong work ethic and a desire for learning and advancement.
Maintains composure under pressure and presents themselves with confidence.
Upholds excellent presentation and grooming standards.
Exhibits organisational and effective time management skills.
Physically capable of handling passenger baggage and operating wheelchairs when required.
Fluent in English (additional languages welcomed).
Confidence in using software and technology – Intermediate skills required.
Australian Citizen/Resident with unlimited work rights.
Possession of a valid Australian driver's license and reliable transportation.
Must be 18 years of age or older.

What we offer

On-site employee parking available.
Uniforms provided.
Opportunities for career advancement.
Accrual of annual and personal leave.
Comprehensive & paid training and ongoing support provided.

At Swissport, we believe in diversity, equal opportunity, and the power of our values to drive our success. We are committed to providing a workplace that fosters inclusion and where all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Visit our website at Swissport Careers to learn more about Life at Swissport.

Join Swissport today and be part of a team that connects the world of aviation!

Only permanent residents of Australia or New Zealand, or those who have the right to work in Australia or New Zealand may apply.

Apply Now

Refine Your Search

customer service representative jobs in indooroopilly, qld

Passenger Service Agent

Administrator | Operations & Customer Support

Guest Service Agent

Guest Service Agent

Customer Service Support

Customer Care Consultant

Customer Service Attendant

Cargo Customer Service Agent

Guest Service Agent

Guest Service Agent

Customer Re-engagement Agent - Training Provided

Freight Forwarding - Customer Service Representative - BNE new

Customer Support Officer

Customer Service Coordinator

Guest Service Agent

Customer Relations Representative

Reddy Express Taringa - Customer Service Representative

Customer Service & Administration Coordinator – Holi Colour Powder

Reddy Express Sunnybank - Customer Service Representative

Air Freight Customer Service Representative

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