In-Demand Junior technical support analyst Jobs

Business Analyst- Direct to Consumer
ResMed —Sydney NSW
- Full-time
- CRM software
- Salesforce
- Bachelor's degree
ERP Business Analyst Sr
Lockheed Martin Australia —Mawson Lakes SA
- Full-time
- Azure
- Management
- DevOps
TEST SPECIALIST
Coforge Ltd. —Melbourne VIC
- Full-time
- Azure
- Computer Science
- DevOps
2d
Senior Test Analyst
Centorrino Technologies —Darwin NT
- Contract
- Hybrid work
- APIs
- Leadership
- Communication skills
Quick Apply
13d
Perishable Supply Chain Analysis Manager
Wiseway Logistics —Bankstown NSW
- $100,000 - $128,000 a year
- Full-time
- Data analysis skills
- Analysis skills
- Bachelor's degree
Quick Apply
Business Analyst
Shift —Sydney NSW
- Full-time
- Hybrid work
- Analysis skills
- Communication skills
- Parental leave
Assistant Manager – Business & Tax Advisory
KPMG —Hobart TAS
- Full-time
- Organisational skills
- Leadership
- Communication skills
- Parental leave
Solutions Engineer
Epic IT —North Perth WA
- Full-time
- Azure
- Writing skills
- Microsoft Office
- Work from home
Quick Apply
Concierge Security Engineer 3
Arctic Wolf —Remote
- $93,000 - $256,000 a year
- Full-time
- Remote
- Microsoft Powerpoint
- Writing skills
- Engineering
- Health insurance
- Parental leave
Senior Business Analyst
HUB24 —Melbourne VIC
- Full-time
- Management
- Administrative experience
- Agile
Senior Consultant - Audit Technology
KPMG Australia —Sydney NSW
- Full-time
- Hybrid work
- Computer science
- Azure
- DevOps
- Parental leave
Quick Apply
Assistant Manager – Business & Tax Advisory
KPMG Australia —Hobart TAS
- Full-time
- Organisational skills
- Leadership
- Communication skills
- Parental leave
Quick Apply
Senior Analyst | Controls Assurance - Internal Audit | Perth
Deloitte —Perth WA
- Communication skills
- Parental leave
Senior Data Engineer (Melbourne/Adelaide)
Intelligen Group —Adelaide SA
- $150,000 - $165,000 a year
- Full-time
- Hybrid work
- Azure
- SQL
- AI
- Work from home
- Free food
Quick Apply
10d
Senior Sys. Administrator Infrastructure Engineers
Showtime Consulting —Canberra ACT
- Administrative experience
- Communication skills
5d
Analyst – Financing & Advisory
Société Générale —Sydney NSW
- Contract
- Microsoft Excel
- Finance
- Bachelor's degree
Senior Engineer - ML Systems (AI Products)
Xero —Hawthorn VIC
- Full-time
- Hybrid work
- Systems design
- Research
- Master's degree
Senior Analyst | Securitisation | Sydney
Deloitte —Sydney NSW
- $70,000 - $97,000 a year
- Research
- Finance
- Analysis skills
- Parental leave
- Employee discount
Senior Analyst | Internal Audit & Controls Advisory | Sydney
Deloitte —Sydney NSW
- Communication skills
- Parental leave
Senior Financial Planning Analyst
PUMA —Cremorne VIC
- Microsoft Excel
- ERP systems
- Presentation skills
12d

I want to receive the latest job alert for junior technical support analyst

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

junior technical support analyst jobs near

Business Analyst jobs in Sydney NSW

Data Engineer jobs in Adelaide SA

Senior Auditor jobs in Sydney NSW

Senior Analyst jobs in Sydney NSW

Senior Business Analyst jobs in Melbourne VIC

Infrastructure Engineer jobs in Brisbane Qld

Infrastructure Engineer jobs in Perth Wa

Infrastructure Engineer jobs in Kelvin Grove Qld

Infrastructure Engineer jobs in Elizabeth Vale Sa

Senior Software Engineer jobs in Lithgow Nsw

Erp Analyst jobs in Greater Sydney Nsw

Erp Analyst jobs in Melbourne Vic

Data Analyst, Business Analyst jobs in Sydney Nsw

Business Analyst jobs in Canberra Act

Commercial Optimisation Analyst jobs in Melbourne Vic

Business Analyst jobs in Central Coast Nsw

Ndis Business Development jobs in Melton Vic

Business Analyst jobs in Newcastle Nsw

Business Analyst jobs in Tarneit Vic

Business Improvement jobs in Annandale Nsw

Business Analyst- Direct to Consumer

ResMed -
Sydney NSW

Apply Now

Job Details

Full-time

Qualifications

CRM software
Hybris
Salesforce
Magento
Shopify
Lead generation
E-commerce
Bachelor's degree
SAP ERP
Communication skills

Full Job Description

Global Technology Solutions (GTS) at ResMed is a division dedicated to creating innovative, scalable, and secure platforms and services for patients, providers, and people across ResMed. The primary goal of GTS is to accelerate well-being and growth by transforming the core, enabling patient, people, and partner outcomes, and building future-ready operations.

The strategy of GTS focuses on aligning goals and promoting collaboration across all organizational areas. This includes fostering shared ownership, developing flexible platforms that can easily scale to meet global demands, and implementing global standards for key processes to ensure efficiency and consistency.

The primary role of Direct to Consumer (DTC) Senior Business Analyst function is to analyze, design, implement and maintain IT applications based on business requirements across Direct to Consumer, eCommerce and Retail business functionalities. Key deliverables include participating in projects related to DTC, eCommerce and Retail business applications, providing inputs, assistance, and reviews in complex application solutions. Working closely with key stakeholders, COEs and other functional teams to define and document technical specifications and schedule.

Let’s talk about Responsibilities

The primary objective of DTC Senior Business Analyst specialization within enterprise application team is to analyze complex business problems to be solved through deployment of digital and automation technology solutions.
Key responsibilities include providing system analysis and application solutions formulating business requirements for system functional specifications; define and document processes, procedures and data flows of business systems; implements systems solutions; plan and execute unit, integration and acceptance testing to meet business requirements; provide consultation to users; lead cross-functional linked teams to address business or systems issues.
Performs technology solutions in a Direct to Consumer, eCommerce and Retail area of expertise that requires knowledge of fundamental themes, principles and concepts. Typically requires a university degree or equivalent work experience.
Networks with contacts outside own area of expertise e.g. with Center of Excellence (COEs).
Leads a cooperative effort among members of a project team.
Works independently, with guidance in only the most complex situations.
Frequently leads sub-functional teams or projects and train and mentor junior team members.
Serves as a best practice resource within own area of work.
Key point of contact for business Direct to Consumer, eCommerce and Retail areas.
Diagnose, re-create, and test issues raised
Ensure all queries are progressed in a timely manner
Liaise with IT and external support where necessary in relation to user issues
Support system administration and maintenance activities where required
Update system documentation and training materials as needed
Carry out functional testing and coordinate UAT where needed

Let’s talk about Qualifications and Experience

Bachelor’s degree.
Minimum of 8 years of related experience.
Exposure to eCommerce platforms, preferably Shopify.
Applies functional knowledge and existing methodologies to solve complex problems or execute specialized projects.
Exercises judgment in selecting methods, techniques and evaluation criteria for obtaining results.

Preferred:

Good knowledge of direct to consumer, eCommerce and Retail processes.
Good knowledge of B2C eCommerce platforms such as Shopify, Magento, or SAP Hybris
Exposure to ERP (Oracle) and CRM (SFDC) systems.

ATTRIBUTES

Experience integrating the end-to-end Direct to Consumer journey, from lead generation to post-sales support.
Customer focused with the ability to prioritize workload
Proactive and responsive, able to ask the right questions and raise flags at the right time
"Can do" attitude and flexible work ethic
Ability to use own initiative and willingness to learn
Ability to speak both business process and technical process based on the audience that you are addressing, supporting or working with.
Good written and verbal communication skills
Ability to work in a team oriented, collaborative environment
Proficient application skills including a knowledge of CRM, data analytics and reports

Joining us is more than saying “yes” to making the world a healthier place. It’s discovering a career that’s challenging, supportive and inspiring. Where a culture driven by excellence helps you not only meet your goals, but also create new ones. We focus on creating a diverse and inclusive culture, encouraging individual expression in the workplace and thrive on the innovative ideas this generates. If this sounds like the workplace for you, apply now! We commit to respond to every applicant.

Apply Now

Refine Your Search

junior technical support analyst jobs

Business Analyst- Direct to Consumer

ERP Business Analyst Sr

TEST SPECIALIST

Senior Test Analyst

Perishable Supply Chain Analysis Manager

Business Analyst

Assistant Manager – Business & Tax Advisory

Solutions Engineer

Concierge Security Engineer 3

Senior Business Analyst

Senior Consultant - Audit Technology

Assistant Manager – Business & Tax Advisory

Senior Analyst | Controls Assurance - Internal Audit | Perth

Senior Data Engineer (Melbourne/Adelaide)

Senior Sys. Administrator Infrastructure Engineers

Analyst – Financing & Advisory

Senior Engineer - ML Systems (AI Products)

Senior Analyst | Securitisation | Sydney

Senior Analyst | Internal Audit & Controls Advisory | Sydney

Senior Financial Planning Analyst

I want to receive the latest job alert for junior technical support analyst

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected