In-Demand Salesforce solution architect Jobs

Solution Architect & Routing Lead
Compare Club —Melbourne VIC
- Full-time
- Salesforce
- Health insurance
Quick Apply
Solution Architect
Medibank —New South Wales
- $1,200 a day
- Contract
- Management
- Salesforce
- Analysis skills
Platform Architect - Salesforce
Victorian Government —Melbourne VIC
- $142,790 - $191,084 a year
- Full-time
- Salesforce
- Communication skills
10h
Salesforce Technical Consultant - EOI
Probe CX —Joondalup WA
- Salesforce
- APIs
- Agile
Marketing Automation Solution Architect (12 month contract) - Credera
Altcom —Melbourne VIC
- Contract
- Administrative experience
- No degree
- APIs
2d
SALESFORCE PRODUCT OWNER
Winc —Mascot NSW
- Management
- Customer service
- Salesforce
- Parental leave
- Employee assistance program
10d
Senior Technical Architect.- Comms, Energy & Utilities
Salesforce —Melbourne VIC
- Full-time
- Salesforce
- No degree
- Agile
Senior Solution Advisor
WalkMe —Sydney NSW
- Full-time
- Hybrid work
- CRM software
- Management
- Sales
- Health insurance
- Annual leave
Quick Apply
Senior Salesforce Developer
Victorian Government —Melbourne VIC
- $116,413 - $140,849 a year
- Full-time
- Salesforce
- DevOps
- Agile
7d
Salesforce Developer
Cover-More —Uxbridge TAS
- Full-time
- Salesforce
- APIs
- Communication skills
- Health insurance
- Parental leave
Quick Apply
14d
Salesforce Cloud
Pyramid Global Technologies —Northern Territory
- Salesforce
- Agile
- Communication skills
Senior Engineer - Salesforce
REA Group —Richmond VIC
- Full-time
- Hybrid work
- Salesforce
- AWS
- Agile
- Parental leave
Senior Enterprise Architect - Customer
Bunnings —Hawthorn East VIC
- Full-time
- Salesforce
- No degree
- AI
- Parental leave
16h
CRM Solutions Architect (Australia | Remote)
Huble —Sydney NSW
- Remote
- CRM software
- Management
- Salesforce
- Annual leave
- Flexible schedule
Quick Apply
11d
ETL Developer
Fujitsu —Melbourne VIC
- Full-time
- Azure
- Salesforce
- DevOps
Quick Apply
Platform Administrator Salesforce
Corporate Services —Sydney Western Suburbs NSW
- $116,981 - $129,492 a year
- Full-time
- Salesforce
- Analysis skills
- Communication skills
2d
Solutions Architect - Payments
Airwallex —Sydney NSW
- Full-time
- Hybrid work
- Salesforce
- Bachelor's degree
- APIs
Technical Architect
Tata Consultancy Services —Sydney NSW
- Salesforce
- AWS
- APIs
Lead Data Engineer / Architect | GCP, BigQuery & DBT
Deloitte —Sydney NSW
- Salesforce
- SQL
- AI
- Parental leave
Senior Technical Architect
Workato —Sydney NSW
- Azure
- Computer Science
- Salesforce
Quick Apply
2d

I want to receive the latest job alert for salesforce solution architect

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

salesforce solution architect jobs near

Solution Architect jobs in Sydney NSW

Senior Salesforce Developer jobs in Melbourne VIC

Senior Engineering Manager jobs in Sydney NSW

Solution Architect jobs in Melbourne VIC

Software Architect jobs in Melbourne VIC

Software Architect jobs in Sydney NSW

Senior Technical Architect jobs in Melbourne VIC

Hse Advisor, Fifo jobs in Queensland

Senior Advisor jobs in Stafford Qld

Senior Advisor jobs in Clayton Vic

Experienced Senior Barista jobs in Melbourne Vic

Senior Advisor jobs in Balcatta Wa

Senior Advisor jobs in Sunshine Coast Qld

Senior Physical Therapist jobs in Kallangur Qld

Senior Accounting Manager jobs in Woodgate Qld

Senior Citizens Working From Home jobs in Brisbane Qld

Senior Technical Architect jobs in Woodside Sa

Senior Technical Architect jobs in Claisebrook Wa

Senior Technical Architect jobs in Waratah Nsw

Senior Manager Food Beverage jobs in Strathfield Nsw

Solution Architect & Routing Lead

Compare Club -
Melbourne VIC

Quick Apply

Job Details

Full-time

Benefits

Health insurance

Qualifications

Salesforce

Full Job Description

Join Australia's leading comparison company
Set scalable platform standards
Optimize lead & call performance

Own the design behind how 370+ agents get routed, scripted and connected to the right customer.

Compare Club helps Aussies save money on the household bills that eat their budget — health insurance, life insurance, energy, home loans and more. Behind that sits a busy contact centre, and right now it's running two platforms (NICE CXone and IPScape) at once while we migrate. That's where you come in.

The role

You'll own solution design across routing, queues, Studio scripting and CCaaS configuration — turning contact strategy and business rules into platform design that actually works on the floor. You're the person who decides how a call, lead or callback gets routed, and why. It's a hands-on design role with real authority: you set the standard, and the team builds to it.

What you'll do

Design routing and Studio flows: build and maintain routing, skills, queues, callbacks, call treatments and campaign logic across inbound, outbound and callback contact.
Set the configuration standard: define how routing, queues, campaigns and workflows are structured so they scale — not rebuilt from scratch every time something changes.
Turn strategy into design: translate contact strategy and segmentation into platform design the team can build and measure.
Tune for performance: refine routing logic and lead sequencing against real contact-rate, conversion and productivity data.
Keep design and release separate: sign your design into build; production release sign-off sits with the Product & Optimisation Lead, so there's always a second set of eyes before go-live.
Document it properly: keep design artefacts and runbooks current enough that someone else could pick up the pattern without you in the room.

What you'll bring

Solid CCaaS solution design experience — routing, queueing, campaign configuration, workflow design.
Hands-on NICE Studio development and scripting (call flows, routing logic, data-driven decisions).
A practical handle on inbound, outbound, callbacks and lead prioritisation — not just the theory.
Strong documentation and change-control instincts; you don't just build it, you write it down.
Comfort working alongside Salesforce, data and real-time performance teams.
Bonus points: exposure to IPScape, Snowflake or Braze.

Why join now

A genuinely meaty design mandate — you're not maintaining someone else's config, you're setting the standard.
Direct line into a Product & Optimisation Lead who owns the roadmap, not just the ticket queue.
A dual-platform environment most CCaaS architects never get to work across — good for the CV, good for the problem-solving.
Melbourne CBD-adjacent office, a team that leans on each other, and work that visibly moves the number on contact rate and conversion.

Sound like you? Apply now — we'd love to see what you've built.

Quick Apply

Refine Your Search

salesforce solution architect jobs

Solution Architect & Routing Lead

Solution Architect

Platform Architect - Salesforce

Salesforce Technical Consultant - EOI

Marketing Automation Solution Architect (12 month contract) - Credera

SALESFORCE PRODUCT OWNER

Senior Technical Architect.- Comms, Energy & Utilities

Senior Solution Advisor

Senior Salesforce Developer

Salesforce Developer

Salesforce Cloud

Senior Engineer - Salesforce

Senior Enterprise Architect - Customer

CRM Solutions Architect (Australia | Remote)

ETL Developer

Platform Administrator Salesforce

Solutions Architect - Payments

Technical Architect

Lead Data Engineer / Architect | GCP, BigQuery & DBT

Senior Technical Architect

I want to receive the latest job alert for salesforce solution architect

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected