In-Demand Support representative Jobs in Parafield Gardens, Sa

Service Line Specialist - CX CRM
Cognizant —Greater Adelaide SA
- Full-time
- Hybrid work
- Sales
- Salesforce
- AWS
Concierge | Full Time
Crowne Plaza Hotels & Resorts —Greater Adelaide SA
- Full-time
- Microsoft Office
- Communication skills
- Hotel experience
Executive, Sales and Investments
JLL —Greater Adelaide SA
- CRM software
- Microsoft Excel
- Salesforce
9d
Clinical Education Consultant
BD —Greater Adelaide SA
- Contract
- Microsoft Word
- Microsoft Excel
- Management
3d
Electrical Superintendent - SMAD
Redpath Mining —Greater Adelaide SA
- Full-time
- Organisational skills
- Leadership
- Communication skills
- Employee assistance program
ASO6 Senior Claims Consultant
SA Health —Adelaide SA
- $105,747 - $111,854 a year
- Full-time
- Work from home
- Employee assistance program
13d
Building Surveillance Officer
WSP —Greater Adelaide SA
- Contract
- Construction experience
- Communication skills
- Employee stock purchase plan
Solar Sales Representative
Technaus Solar —Greater Adelaide SA
- $150,000 - $200,000 a year
- Full-time
- Sales
Technical Representative
Boart Longyear —Adelaide Airport SA
- Full-time
- Microsoft Office
- Electrical experience
- Communication skills
- Health insurance
- Employee assistance program
Quick Apply
Government and Stakeholder Relations Manager (SA)
Adbri —Birkenhead SA
- Full-time
- Communication skills
5d
Executive Assistant
DCOH —Adelaide SA
- Contract
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick Apply
4d
Disability Services Manager
Claro Disability Services —Adelaide SA
- Full-time
- Management
- Supervising experience
- Case management
- Employee assistance program
10d
Internal Sales Representative
Silverback Services Pty Ltd —Regency Park SA
- Full-time
- Sales
- Business development
- Employee assistance program
Quick Apply
SAAS Customer Service Pool
SA Health —Adelaide SA
- $66,905 - $71,970 a year
- Full-time
Operations Manager
ISS —Greater Adelaide SA
- Full-time
- Hospitality
- Management
- Communication skills
- Employee discount
Engineering Manager
BAE Systems —Edinburgh SA
- Full-time
- Hybrid work
- Engineering
- Bachelor's degree
- Leadership
10d
Compensation and Benefits Lead (Adelaide or Sydney Based)
Liebherr-Australia Pty. Ltd. —Adelaide SA
- Full-time
- Health insurance
- Parental leave
Investor Services Representative
KeyInvest —Adelaide SA
- Full-time
- Customer service
- Microsoft Office
- Administrative experience
Quick Apply
10d
General Manager - Development
DCOH —Adelaide SA
- Full-time
- Management
- Master's degree
- Construction experience
Quick Apply
Project Manager
KBR —Adelaide SA
- Full-time
- Engineering
- Communication skills
- Health insurance
- Parental leave

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Service Line Specialist - CX CRM

Cognizant -
Greater Adelaide SA

Apply Now

Job Details

Full-time

Qualifications

Salesforce Marketing Cloud
Sales
Salesforce
Google Tag Manager
AWS

Full Job Description

Cognizant is one of the world’s leading professional services companies, transforming clients’ business, operating and technology models for the AI era. Our unique industry-based, consultative approach helps clients envision, build and run more innovative and efficient businesses. Headquartered in the U.S and is consistently listed among the most admired companies in the world.
This role sits within Cognizant Moment, our unified experience practice that brings together AI, design, engineering and journey orchestration to create personalised, omnichannel experiences that drive growth. As a Global Top Tier Salesforce partner and a recognised leader in the Salesforce ecosystem, we deliver end-to-end Salesforce design, consulting, implementation and support; extending to contact centre transformation through partnerships with AWS, Google, Genesys, Nice and Microsoft.
In Asia Pacific (APAC), Cognizant has strong presence in key growth markets like Australia, Singapore, India, Japan, China and Hong Kong. It has grown rapidly in these regions and is now poised for exponential growth. We are now seeking the leaders with trail blazing track record of growth to fuel this growth story.
Cognizant is fully committed to being an inclusive workplace across Asia Pacific. Cognizant APAC has been named as the Top employer by Top Employers Institute for excellence in workforce planning & leadership development.
If you want to be part of this growth story, seize the moment and join us in APAC!

What are we looking for:
We are looking for a dynamic, experienced specialist keen to be part of a results-oriented culture accelerating AI-led experience change for our large, complex clients. Service Line Specialists (SLS) are advisory and sales specialists focused on creating, pursuing and closing Salesforce ecosystem and contact centre transformation opportunities in nominated markets. We work closely with and within client accounts to support vertical market alignment.
SLS’ provide deep expertise across the Salesforce ecosystem, including core clouds, industry solutions, Agentforce, Data Cloud, MuleSoft and contact center platforms such as AWS Connect and Genesys, to support Cognizant Moment and Cognizant’s client account teams in vertical markets and their account expansion plans into new markets and business areas. SLS’ are usually assigned into existing markets and some SLS’ will also engage in new logo markets.
The Service Line Specialist will be a trusted advisor to both the client and the Cognizant Client Partner, blending strategic and tactical sales experience with deep Salesforce and customer experience domain knowledge.

Responsibilities:
The primary responsibilities of this role are spread across three areas –
a) Practice growth and development,
b) Sales and Presales, and
c) Salesforce ecosystem and partner relationship management.
Additionally, the role will involve providing delivery oversight to transformation engagements in the region as well as working with the APJ Cognizant Moment leadership, the Cognizant Markets team and the digital networks (acquisitions) market teams for the development of GTM plays.
Practice and People

Input into to the end to end growth of the Salesforce ecosystem and contact center transformation capability within Cognizant Moment
Development of new capabilities across Salesforce emerging cloud offerings, Agentforce, Data Cloud and contact center / CX platforms, and related acquisitions
Co-ordination with Cognizant’s Salesforce acquisitions globally to bring the capability to ANZ region
Creating a supportive community (communities) that enable teams to come together to learn, create and have a sense of belonging
Sponsor mentoring / coaching of the teams including the "Home Managers" and a focus on the early career teams including opportunities for Bench teams.

Sales and Presales

Work with Cognizant Moment and wider sales teams on identifying and pursuing Salesforce ecosystem and contact center transformation opportunities in key target accounts
Work with Cognizant teams to support the additional demand generation
Engage with the global communities to bring methods, accelerators and processes to ANZ and the team.
Work with the account teams and projects to drive quality and customer satisfaction through ensuring value creation from all community members
Align presales / estimation support for the deals
Deal qualification, construction and reviews

Salesforce Ecosystem and Partner Relationship

Act as a representative of Cognizant Moment’s Salesforce ecosystem and contact center transformation practice in partner and industry forums
Maintain and nurture executive connects within Salesforce and key ecosystem partners with the aim to drive partner driven sales and capability development
Create platforms/forums to provide opportunities for practice associates to work in collaboration with partners
Work with Cognizant and Salesforce marketing teams to create joint activities and events including outreach programs

Additionally, the role is also expected to provide delivery oversight and active participation in escalation management in co-ordination with the Global Delivery leadership.

Apply Now

Refine Your Search

support representative jobs in parafield gardens, sa

Service Line Specialist - CX CRM

Concierge | Full Time

Executive, Sales and Investments

Clinical Education Consultant

Electrical Superintendent - SMAD

ASO6 Senior Claims Consultant

Building Surveillance Officer

Solar Sales Representative

Technical Representative

Government and Stakeholder Relations Manager (SA)

Executive Assistant

Disability Services Manager

Internal Sales Representative

SAAS Customer Service Pool

Operations Manager

Engineering Manager

Compensation and Benefits Lead (Adelaide or Sydney Based)

Investor Services Representative

General Manager - Development

Project Manager

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