In-Demand Ict Jobs in Canberra, Act

ICT Support Officer
NTT —Canberra ACT
- Contract
- Azure
- Office
- Communication skills
Quick Apply
2h
ICT Support Officer
radk tech pty ltd —Canberra ACT
- From $60 an hour
- Contract
- In-person
- Communication skills
Quick Apply
3h
CDSCC ICT Systems Administrator
CSIRO —Canberra ACT
- $93,814 - $113,819 a year
- Full-time
- Administrative experience
- No degree
CDSCC ICT Network Technician
CSIRO —Canberra ACT
- $93,814 - $113,819 a year
- Full-time
- Administrative experience
Multiple ICT Roles I Baseline Clearance or Above
Bureau Veritas —Canberra ACT
- Full-time
- Laboratory
- Azure
- Communication skills
- Employee assistance program
- Employee discount
ICT Project Officer
PowerData Group Consulting —Canberra ACT
- Contract
- Azure
- Management
- Software troubleshooting
Quick Apply
2h
Cyber Security Officer - Products and Services
Australian Government —Canberra ACT
- $93,612 - $98,332 a year
- Microsoft Access
- Azure
- No degree
5d
Desktop Engineer - Canberra
NTT —Canberra ACT
- Urgently hiring
- Customer service
- Communication skills
Quick Apply
2h
ICT Project Officer
Centorrino Technologies —Canberra ACT
- Contract
- Azure
- Analysis skills
- Communication skills
Quick Apply
3h
Identity and Access Management (IAM) Officer
The Department of Parliamentary Services —Canberra ACT
- $83,415 - $90,639 a year
- Call employer
- Management
- Communication skills
- Gym membership
4d
Systems Administrator
Department of Finance —Canberra ACT
- $92,127 - $103,372 a year
- Full-time
- Administrative experience
- Scripting
5d
ICT Service Desk Manager
The Department of Parliamentary Services —Canberra ACT
- $101,168 - $113,706 a year
- Call employer
- Management
- Customer service
- Recruiting
- Free parking
- Gym membership
17h
Technical IT Asset Management
Unisys —Canberra ACT
- Full-time
- Communication skills
5d
ICT Security Analyst
Fujitsu —Barton ACT
- Management
- Organisational skills
- Communication skills
3d
Systems Integrator - 5 months
Leidos —Canberra ACT
- Full-time
- Administrative experience
- Analysis skills
- Leadership
- Annual leave
Cyber Security Specialists
Calexi —Canberra ACT
- Full-time
- Azure
- AWS
- Analysis skills
Quick Apply
Quality and Workforce Support Officer - Environmental Cleaning Services | Full-time Permanent
Canberra Health Services —Canberra ACT
- $95,722 - $100,956 a year
- Full-time
- Employee assistance program
10d
Expression of Interest - Test Engineers - TSPV
Leidos —Canberra ACT
- Full-time
- Computer science
- Management
- No degree
- Annual leave
Defence & Intelligence Technical Leaders – Mission Software Solutions – Canberra & Melbourne
Leidos —Canberra ACT
- Full-time
- AI
- Leadership
- Annual leave
4d
Temp - IT
Geoscience Australia —Symonston ACT

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ICT Support Officer

NTT -
Canberra ACT

Quick Apply

Job Details

Contract
2 hours ago

Qualifications

Azure
ITIL
Communication skills
Office experience

Full Job Description

About the role

The ICT Support Officer provides frontline ICT support services to our client's staff in Australia and overseas. The role is responsible for responding to helpdesk requests, resolving routine ICT issues, maintaining accurate service records, and supporting the deployment and management of ICT equipment.

Working as part of the Business Systems Unit (BSU), the position contributes to the delivery of reliable and customer-focused ICT services while supporting broader ICT projects and operational activities. The role requires strong communication skills, sound problem-solving abilities, and a commitment to delivering high-quality customer service.

Key duties and responsibilities

Provide ICT support for hardware, software, network, account and device issues.
Triage, resolve and escalate service requests and incidents in line with service levels.
Administer user accounts, systems, devices, software and ICT asset records.
Support ICT projects, upgrades, testing, rollouts and implementation activities.
Prepare and update ICT procedures, user guides and knowledge articles.
Liaise with staff, vendors and service providers to support ICT service delivery.
Identify recurring issues and contribute to service and process improvements.
Support cyber security controls, patching, access management and incident reporting.
As this is a Helpdesk role, and will require maintenance of user and building ICT hardware, this role is 100% office-based

Criteria

Essential criteria

Demonstrated experience providing responsive ICT support in the Australian Public Service, troubleshooting technical issues, supporting users, maintaining ICT systems and contributing to reliable service delivery in a Microsoft on-prem & cloud environment.
Demonstrated ability to analyse ICT issues, apply sound judgement, identify risks, develop practical solutions, and make recommendations that improve systems, processes, or user outcomes.
Demonstrated ability to communicate clearly with technical and non-technical stakeholders, providing advice and supporting users with ICT issues.
Demonstrated ability to manage competing priorities, monitor progress, meet deadlines, support ICT projects or operational tasks, and deliver quality outcomes in a busy service environment.
Demonstrated ability to work collaboratively, support team capability, act with professionalism and integrity, follow ICT security and governance requirements, and contribute positively to APS workplace culture.

Desirable criteria

Experience in Active Directory on premise and Azure AD
Demonstrated understanding of ITIL principles

Join our growing global team and accelerate your career with us. Apply today.

For more information about this or other opportunities, please contact Mariam Nguyen. Please quote our job reference number 675624.

About us

NTT Ltd. is a global ICT provider, employing more than 40,000 people in a diverse and dynamic workplace, and delivering services in over 200 countries and regions. We partner with organizations around the world to shape and achieve outcomes through intelligent technology solutions. For us, intelligent means data driven, connected, digital, and secure.

NTT is proud to be an equal opportunity employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, color, sex, religion, national origin, disability, pregnancy, marital status, sexual orientation, gender reassignment, veteran status, or other protected category.

Quick Apply

Refine Your Search

ict jobs in canberra, act

ICT Support Officer

ICT Support Officer

CDSCC ICT Systems Administrator

CDSCC ICT Network Technician

Multiple ICT Roles I Baseline Clearance or Above

ICT Project Officer

Cyber Security Officer - Products and Services

Desktop Engineer - Canberra

ICT Project Officer

Identity and Access Management (IAM) Officer

Systems Administrator

ICT Service Desk Manager

Technical IT Asset Management

ICT Security Analyst

Systems Integrator - 5 months

Cyber Security Specialists

Quality and Workforce Support Officer - Environmental Cleaning Services | Full-time Permanent

Expression of Interest - Test Engineers - TSPV

Defence & Intelligence Technical Leaders – Mission Software Solutions – Canberra & Melbourne

Temp - IT

I want to receive the latest job alert for ict in canberra, act

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