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Administration Officer

Queensland Government -
Brisbane QLD

Apply Now

Job Details

Permanent | Full-time
13 days ago

Benefits

Salary packaging

Qualifications

Customer service
Microsoft Office
Administrative experience
Patient care
Computer skills
Communication skills

Full Job Description

Your new role:
As the Administration Officer, you'll play an important role in supporting Allied Health clinicians, patients and the wider team by ensuring the smooth day-to-day coordination of administrative services. You'll provide professional customer service while helping maintain efficient clinical operations by:

Providing high-quality administrative support to staff, patients and visitors.
Responding to enquiries via phone, email and in person with professionalism and empathy.
Coordinating appointments, clinic bookings, waiting lists and patient follow-up activities.
Maintaining accurate patient records using hospital information systems.
Preparing reports, processing Medicare bulk billing and supporting departmental administration.
Managing medical correspondence, office supplies and equipment.
Working collaboratively within a multidisciplinary healthcare environment while maintaining confidentiality and high service standards.

About you:
You're an organised and customer-focused administration professional who enjoys supporting others and thrives in a busy healthcare environment. You'll be successful in this role with:

Excellent customer service skills and a genuine commitment to patient care.
Strong communication and interpersonal skills with the ability to build positive relationships.
The ability to manage competing priorities and work both independently and as part of a team.
Sound problem-solving skills and attention to detail.
Intermediate computer skills, including Microsoft Office and the ability to learn clinical information systems.
Experience delivering accurate administrative services in a fast-paced environment (healthcare experience is highly regarded).
A commitment to confidentiality, professionalism and Metro South Health's values.

Check out our quick tips and application essentials!

What we can offer you:
Permanent Full Time employment with genuine job security.
Opportunities to work across two supportive Allied Health locations.
A welcoming, collaborative and inclusive team culture.
Career development and ongoing learning opportunities.
The chance to contribute to improving the health and wellbeing of the local community every day.
Flexible work practices that support work-life balance where operationally possible.
Be part of one of Queensland's leading public health services committed to excellence in patient care.
You'll have all the benefits of working for Queensland's world-class public health system including generous leave entitlements, attractive salary and remuneration packages, salary packaging and access to relevant professional development allowances and/or leave, study and research assistance, corporate discounts and employee wellness programs.

Logan Hospital:
Logan Hospital is the major health centre for one of the fastest growing areas in Queensland. We offer a range of services, including medical, rehabilitation, maternity, surgical and paediatric care.

We offer our staff and students extensive support and training in most medical specialties. As a teaching hospital, we help train future health care professionals and participate in research through strong partnerships with Queensland's leading medical schools, universities, and TAFE Queensland.

Our services will continue to grow as we build bigger and better facilities to support the community. By 2027, we'll have more beds and 5 more birthing suites as part of the Logan Hospital expansion.

INTEGRITY | COMPASSION | ACCOUNTABILITY | RESPECT | ENGAGEMENT | EXCELLENCE

Our values were created by employees for employees to shape our culture and inspire positive interactions in the workplace. Diversity of ideas, skills, traditions, and customs is celebrated as one of our greatest strengths. Having a workforce that reflects and understands the needs and expectations of our community is important to delivering safe, kinder, and more inclusive care.

We recognise our strength comes from the diversity of our people and so we encourage people of all genders, ethnicities, ages, abilities, languages, sexual orientation, and family responsibilities to apply.

We are better together.This work is licensed under a Creative Commons Attribution 3.0 Australia License.

Apply Now

Refine Your Search

practice billing officer jobs

Administration Officer

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ADMINISTRATION OFFICER - MPS - BUNDABERG

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Occupational Therapist | Independent Contractor | Darwin & Regional Outreach

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