In-Demand Call centre Jobs in Parramatta, Nsw

Customer Care Agent
Greenstone Financial Services —Norwest NSW
- $67,000 a year
- Full-time
- Sales
- Customer service
- Financial services
- Travel reimbursement
- Free food
Quick Apply
3d
Front End Cashier Assistant (Trolley Collector) - Part Time
Costco AU —Lidcombe NSW
- Part-time
- Customer service
- Senior Secondary Certificate of Education
- Education
Hiring Scissor Lift Operator (Casual / On-Call) Sydney
Swift Computers Pty Ltd —Castle Hill NSW
- $40 - $60 an hour
- Urgently hiring
- First Aid Certification
- Construction experience
Quick Apply
Contact Centre Representative - Remote
RSPCA NSW —Yagoona NSW
- Monday to Friday
- Remote
- CRM software
- Communication skills
- Parental leave
21h
Customer Service Representative
Cubic Corporation —Silverwater NSW
- Full-time
- Customer service
- Administrative experience
- Product management
9d
Inbound Contact Centre Team Leader
Ventia Pty Limited —Parramatta NSW
- Full-time
- Management
- Customer service
- In-person
- Health insurance
9d
Inbound Sales Representative
Pergolux —Ingleburn NSW
- Full-time
- Sales
- Customer service
- Communication skills
- Employee discount
- Referral program
Quick Apply
Sales Representative - Outbound Calls
V3 Hospitality —Neutral Bay NSW
- $35 an hour
- Hospitality
- Sales
- Customer service
Quick Apply
8d
Contact Centre and Triage Officer
Department of Customer Service —Sydney NSW
- $87,199 - $95,482 a year
- Full-time
- Customer service
- In-person
- Communication skills
3d
Inbound Sales Consultant
O'Brien Glass Industries Limited —Padstow NSW
- $33.09 an hour
- Overtime
- Hybrid work
- Sales
- Paid training
- Health insurance
7d
Outbound Telemarketer
Crazy Parts —Rydalmere NSW
- $33 - $35 an hour
- Sales
- Customer service
- Microsoft Office
- Employee discount
- Free food
Quick Apply
3d
Customer Service Representative
Thomson Reuters —Pyrmont NSW
- Full-time
- Hybrid work
- CRM software
- Management
- Customer service
- Tuition reimbursement
- Work from home
14d
Service Desk Analyst (Maternity Replacement) : 12 month Contract
NTT Ltd —Sydney NSW
- Full-time
- Hybrid work
- Education
- Communication skills
Service Desk Analyst (Maternity Replacement) : 12 month Contract
NTT DATA —Sydney NSW
- Full-time
- Hybrid work
- Education
- Communication skills
Financial Crimes Officer - Contact Centre
Cuscal —Sydney NSW
- Full-time
- Hybrid work
Quick Apply
12d
Customer Service Officer - Schofields
CSR —Schofields NSW
- Full-time
- Customer service
- Communication skills
- Parental leave
- Employee assistance program
Quick Apply
1d
Technical Support Representative
IDEXX —Rydalmere NSW
- Full-time
- Hybrid work
- Analysis skills
- Communication skills
- Parental leave
Outbound Sales Consultant
Rameco Tech Pty Ltd —Sydney NSW
- $27 - $30 an hour
- Part-time
- Sales
- Customer service
- Salesforce
Quick Apply
1d
Business Development Manager - New Business Sales | Warm appointments!
Business Telecom Australia Pty Ltd (NexGen) —Sydney NSW
- Full-time
- Sales
- Customer service
- AI
Quick Apply
Inbound Sales Representative
HubSpot —Sydney NSW
- Hybrid work
- CRM software
- Hospitality
- Sales
- Health insurance
- Work from home
Quick Apply

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call centre jobs near parramatta, nsw

Customer Care Agent

Greenstone Financial Services -
Norwest NSW

Quick Apply

Job Details

Full-time
$67,000 a year
3 days ago

Benefits

Travel reimbursement
Onsite gym
Free food

Qualifications

Sales
Customer service
Call center experience
Financial services

Full Job Description

Full Time Opportunity

Are you passionate about helping customers and want to be a part of an engaging work environment?
Could you provide exceptional service to our customers who have indicated they are looking at cancelling their policy or have missed payments?
Full Internal Training provided and Career Development opportunities to Senior Care Agent & Care Specialist positions!

Work as part of a results driven team to assist existing customers who have indicated they are looking at cancelling or have missed payments on their policy. In each case, providing exceptional customer service to gain an understanding for the reason for their requests along with providing solutions aimed to assist them. A rewarding role, helping our customers through a challenging time.

Did you know?

The base salary for a Customer Care Agent is $67,000 + Super + Commission
Customer Care agents are recognised each month through monthly award winner’s lunches and fun incentives!
Greenstone certification as a Great Place to Work 3 years running Inclusive, diverse and a results driven culture
Current Customer Care Agents love that they are always busy helping our customers and no two days are the same!

What are we looking for?

Call Centre experience in a service/sales/collection environment (typically in the order of 6-12 months)
Proven high level of attention to detail
The ability to communicate effectively with customers about financial arrangements
Proven sales/service experience and the ability to effectively communicate the features and benefits of a policy/product/service
Well-developed ability to understand and address issues raised by customers and ability to find solutions to suit customer needs in line with the business
Proven empathetic nature towards customers combined with the ability to address and defuse customer complaints
Highly developed problem-solving ability
Positive, pro-active and highly motivated approach to work
Exceptional time management
Ability to work autonomously in a fast-paced Call Centre environment

Desirable

Previous experience specifically within a Customer Care/ Complaints department and a demonstrated understanding of business processes and procedures

Our Promise to Our People

We are passionate about our core values of Customer First, We Care, One Team, and Results Driven, which define how we approach our work. We recognise that our colleagues are the key to our success. That's why you can expect to be rewarded for the hard work you put in through job satisfaction, career development and the fantastic range of benefits we offer:

Fantastic employee benefits including flexi days, flexible working, annual $1200 travel/parking allowance & more

State of the art building facilities including a dedicated & subsidised on-site company café (weekly free lunch) & on-site gym
Health & well-being initiatives and programs
Opportunity to take part in in-house leadership & emotional intelligence workshops
Quarterly award functions and a grand annual conference to recognise our people
Retail discounts e.g. movie tickets, live shows + more
Morsl market (a fully automated self-serve, food and drink marketplace with a wide variety of meals, snacks and drinks)

Who We Are

Greenstone distributes insurance products under trusted brands in Australia, New Zealand and Canada. Some of our brands are Buddy, Australian Seniors, New Zealand Seniors, OneChoice, Real Insurance, SPCA Pet Insurance, Prime Pet Insurance, North Cover, FiftyUp, Guardian and Choosi.

We are the leading distributor of direct Insurance products in the Australian insurance market. Since launching into the Financial Services sector in 2007, Greenstone has experienced a commanding volume of growth being recognised for our credible brands, customer focused values and people-driven work culture.

We are passionate about our core values, which contribute towards the positive culture that supports our employees, our customers and our community.

Location

Great central location in Norwest Business Park, Norwest, only a short walk from Norwest Metro station and also direct bus access from Parramatta and Blacktown.

Quick Apply

Refine Your Search

call centre jobs in parramatta, nsw

Customer Care Agent

Front End Cashier Assistant (Trolley Collector) - Part Time

Hiring Scissor Lift Operator (Casual / On-Call) Sydney

Contact Centre Representative - Remote

Customer Service Representative

Inbound Contact Centre Team Leader

Inbound Sales Representative

Sales Representative - Outbound Calls

Contact Centre and Triage Officer

Inbound Sales Consultant

Outbound Telemarketer

Customer Service Representative

Service Desk Analyst (Maternity Replacement) : 12 month Contract

Service Desk Analyst (Maternity Replacement) : 12 month Contract

Financial Crimes Officer - Contact Centre

Customer Service Officer - Schofields

Technical Support Representative

Outbound Sales Consultant

Business Development Manager - New Business Sales | Warm appointments!

Inbound Sales Representative

I want to receive the latest job alert for call centre in parramatta, nsw

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