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Planning Liaison Officer

East Gippsland Shire Council -
Bairnsdale VIC

Apply Now

Job Details

Full-time
$76,765 - $87,641 a year
10 days ago

Benefits

Parental leave
Employee assistance program

Qualifications

Customer service
Working with Children Check
AI

Full Job Description

Closing date: 22/07/2026 11:45 PM AUS Eastern Standard Time

Location: Bairnsdale

Department: Planning and Development

Compensation: Salary AUD $76,765.00 - $87,641.00

Employment type: Full-Time - Ongoing

Work Arrangement: On-site

We are East Gippsland Shire

East Gippsland is a natural playground with over 21,000 square km of land including ski fields, high country, nine national parks, two significant marine parks, Australia’s largest navigable inland lake system and stunning coastlines included!

Planning and Development

The Planning and Development Unit supports the responsible and sustainable use of land across East Gippsland. The team provides planning, building, subdivision, environmental health and community laws services, helping the community, developers and internal teams understand and navigate Council processes.

The Opportunity

As the Planning Liaison Officer, you will be the day-to-day contact for planning-related customer enquiries, helping customers access clear and timely information. You will support the Statutory Planning team by responding to and triaging enquiries, preparing planning correspondence, and assisting with VicSmart Planning Permit Applications and other tasks as required.

You will also manage Council’s external-facing AI planning program, MyLot Enquire, including monitoring usage, errors and saving results in Council’s data management system.

This is a full time, ongoing position based in Bairnsdale and operates under Council’s hybrid working model. An initial period of full-time office-based work will be required to support onboarding and training, with hybrid working arrangements available once the successful candidate has developed sufficient knowledge and capability in the role. While hybrid work flexibility is available, this role cannot be completed living outside of the region - an ongoing expectation of working from the office at least three days per week applies.

Key responsibilities include:

Respond to and triage planning-related customer enquiries.
Prepare planning correspondence, including planning certificates and pre-application advice.
Support the Statutory Planning team with VicSmart applications and other overflow tasks.
Assist with reviewing incoming planning permit applications and identifying key issues.
Manage MyLot Enquire, including monitoring usage, errors and records.

What we're looking for:

Relevant qualifications and/or experience in planning or a similar field.
Good understanding of planning permit applications and related processes.
Ability to read and interpret legislation, guidelines and planning information.
Strong customer service skills and the ability to communicate clearly with a range of people.
Well organised, self-directed and able to manage priorities in a team environment.

Why you'll love EGSC:

Work-Life Balance:

60/40 Hybrid office/WFH options
Option to purchase additional leave
Flexible start and finish times
Extra time off over Christmas
Discounted memberships to our Recreation Centres

Competitive Salaries:

Annual leave loading paid as a lump sum in December!
Banded salaries with built in yearly increases!

A Supportive environment:

17 weeks paid parental leave pro rata
Additional special leave available for chronic health conditions and other special needs
Learning and Development team to keep your skills up to date and give you the opportunity to develop your career!
Employee Assistance Program offering counselling support when you need it
Staff consultative committee - management consult staff on big decisions

Does this sound like the role for you? Apply now!

To apply, please upload:

Your resume, including 2 references
A cover letter, explaining why you're interested in the position and the skills you will bring to the role
A statement responding to each of the Key Selection Criteria in the Position Description

Questions? Contact Kellinde Chester, Manager Planning and Development on 03 5153 9500

Applications close on 22 July 2026

East Gippsland Shire Council is committed to being a diverse and inclusive organisation that supports flexible and accessible working arrangements for all. This includes people with a disability, Aboriginal and Torres Strait Islander people, people who identify as LGBTIQA+, gender diverse people, religiously, culturally and linguistically diverse people and people of any age.

East Gippsland Shire Council is committed to upholding the Child Safe Standards and has a zero tolerance for child abuse and harm. To uphold these standards a valid working with children check is required to be held for applicable positions.

Apply Now

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