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National Technical Trainer (Pools & Spa Services)

The Swimming Pool & Spa Association of Australia
Queensland

Apply Now

Job Details

Full-time

Qualifications

Certificate IV

Full Job Description

Location:
Queensland

Type:
Full time

Field:
Service

Applications close:
July 31st, 2026
About the company

Founded in Brisbane in 1992, Poolwerx has grown from a small local business into the world’s largest pool service franchise, with locations across Australia, New Zealand, and the United States. For over 30 years, we have been helping families create backyard memories by delivering healthy, safe, and sparkling pools. Our success is built on strong values—putting people first, doing the right thing, finding better ways to innovate, daring to succeed, and bringing positive energy to everything we do. At Poolwerx, you'll be part of a supportive, purpose-driven team that values growth, collaboration, and making a real difference for our customers and communities.

About the role

At Poolwerx, we’re not just in the pool business—we’re in the business of building high-performing franchise networks.

As we scale across Australia and globally, we’re looking for a National Technical Specialist who can lift capability, drive consistency, and translate technical expertise into real commercial outcomes across our network.

This role is about impact—not theory.

Why this role matters

Our Franchise Partners are on the front line—servicing customers, growing revenue, and representing our brand every day.

Your role is to ensure they:
Deliver consistently high-quality technical service

Win and execute profitable commercial work

Build capable, scalable teams

This is not a desk-based training role.

This is a field-first, high-impact role at the centre of our network.

What you’ll be doing

Design and lead a national technical capability strategy across commercial and residential services

Build clear, scalable learning pathways—from entry-level technicians to advanced capability

Coach and support Franchise Partners with:
Technical problem solving

Commercial quoting and tendering

Service efficiency and best practice

Partner with suppliers and internal teams to introduce and embed new products and services

Act as a trusted advisor across the network—on-site, online, and in training environments

Translate technical knowledge into real business outcomes (productivity, margin, growth)

What you bring

We’re open to candidates from adjacent industries where strong technical, operational and field-based experience is critical.

You may come from:
Pool and Spa

Facilities management

HVAC / mechanical services

Plumbing or electrical trades

Water treatment or utilities

Fire & safety systems

Multi-site or franchise service environments

What matters most is your ability to apply technical expertise to lift performance at scale.

You bring:
Strong experience in a field-based technical or trade environment

Proven ability to train, coach, and uplift capability across teams or networks

Commercial understanding, including exposure to quoting, tendering, or service-based revenue models

Confidence working across multiple sites, stakeholders, or franchise networks

A solid grounding in safety, compliance, and operational standards

Qualifications (flexible)

Trade qualification or technical certification (preferred)

Training Qualifications (Cert IV TAE) or equivalent experience

Pool & Spa qualifications (Cert III, Cert IV)

Who you are

You build trust quickly - people listen when you speak

You’re as comfortable in the field as you are facilitating a group

You think commercially - not just technically

You take ownership - you see gaps and act

You’re motivated by lifting others and driving real impact

What’s in it for you

Be part of a high-growth, global franchise brand

Work directly with Franchise Partners and senior leaders

Shape how capability is built across an entire network

Real autonomy and the ability to see your impact in the field

How to apply

Send your resume to Poolwerx Recruitment < [email protected]>
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Refine Your Search

quoting technician jobs

National Technical Trainer (Pools & Spa Services)

Administration Officer - 12-month Fixed Term

Field Service Coordinator

Pharmacist / Pharmacist Manager

Controls Engineer

Apprenticeships

Electrician

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