About the Role
The Administration Officer is a pivotal role within our Launceston branch which has a variety of key duties and responsibilities. The incumbent would be responsible for the day to day administrative and operational activities by providing assistance and support to the Branch Manager where reasonably required.
Please note this is a 12 month fixed term contract role and is based 5 days per week in our Kings Meadows Branch.
Responsibilities & Duties
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Receive and direct repair and service enquiries and arrange for technician to attend to breakdown calls
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Assist with the completion of weekly reports where required by the Branch Manager
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In the absence of the Branch Support Officer / Service Supervisor or branch manager will handle spare parts enquiries, including parts interpretation where required, quoting on parts and processing orders
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Efficiently allocating breakdowns, scheduled maintenance and other repairs to Field Service Technicians as required
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To co-ordinate sublet activities for field service in line with budgetary expectations - ensure hourly meter readings are obtained monthly on all units that are on Prepaid Service Contracts.
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Where directed and requested, assist Service Supervisor in ensuring all customer damage, tyre replacements and sweeper consumables are correctly invoiced in accordance with the rental contract.
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to update information in order to maintain unit history data on the computer to ensure accurate support information is available to all.
Qualifications & Experience
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Minimum of 3 years’ experience within an administration/clerical role
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Previous experience in the material handling industry or similar is desirable, particularly within the service departments
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Intermediate level of computer literacy
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Ability to work in a close team environment
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Excellent verbal and written communication to both internal and external customers
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Self-motivated and possess the ability to work without supervision
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To be honest and ethical in all dealing with customer and internal personnel
About the Company
Toyota Material Handling Australia (TMHA) is Australia's number one forklift company and is the exclusive Australian retailer for Toyota Industrial Equipment. We pride ourselves on being a strong, family orientated, financially secure business with a great future and prime focus on the development of our people.
Our commitment:
TMHA is committed to ongoing growth and development of its employees. As a suitable candidate, you will be provided with the required training, support and development to further expand on your existing knowledge.
How to Apply
If you are interested in this exciting and challenging role please submit your application with a current resume and cover letter to TMHA via its’ website http://careers.toyotamaterialhandling.com.au / or by pressing the 'Apply' button. Pre-employment medical assessments, including drug and alcohol testing are a part of the Toyota Material Handling Australia recruitment process.
