We Are:
Well-known across the globe for bringing the restaurant, retail and hospitality industries to the Cloud with our pioneering web & mobile products, superior customer service – and the people who make this happen.
Our Values: Because they are important to us!
Service – We strive to delight our customers by anticipating their needs with simple, intuitive tools. We are serial entrepreneurs with a deep desire to do the right thing for our customers.
Creativity – We believe to make real change; we must be the catalyst and bring unbridled enthusiasm for innovation and continuous improvement.
Family – We seek and reward intelligent team members who exude honesty, integrity and accountability. We believe diversity and transparency in thought, practice and culture is an asset, not a risk.
Fun – We move fast, have fun and love what we do all while honoring work-life balance. We are intelligent risk-takers, never allowing blind enthusiasm to overtake reason.
Humility – We are responsible to our customers, our team members and our investors equally, requiring professional courage and humility.
Responsibility as an Account Specialist
The RBC Account Specialist are responsible for being the direct point of contact for enterprise customers for all support, product configurations, training and daily needs. The Account Executive will establish strong customer relationships by executing an unparalleled level of service through all customer interactions. This position requires the ability to manage several accounts simultaneously, become a product expert and escalate product issues for immediate resolution. Documenting the customer progression for all internal departments is a vital element of this position and requires strong verbal and written communication skills.
