Techpay Australia is a fast-growing business technology provider, supplying phone systems, printers, IT and related services to businesses across Australia.
Established just over 4 years ago, we are continuing to grow quickly and are looking for an organised and motivated Administration Officer to join our team.
This role would suit someone with previous administration or customer service experience who is ready to take the next step in a supportive office environment. You will be joining our Administration Team and working closely with other departments to help set up customer accounts, support new deals, and assist with day-to-day client service tasks.
Key Responsibilities:
- Assisting with the setup and implementation of new client deals
- Entering and maintaining customer account details in our internal systems
- Updating customer records, contracts and service information accurately
- Responding to client service enquiries in a professional and helpful manner
- Supporting internal staff with updates on customer accounts and job progress
- Using CRM and internal systems to manage customer information
- Helping ensure admin tasks are completed accurately and on time
- Contributing to a smooth and positive experience for both clients and the wider Techpay team
Key Attributes We're Looking For:
- Organised, reliable and willing to learn
- Confident using computer systems and able to pick up new platforms quickly
- Comfortable communicating with clients and internal team members
- Detail-oriented and accurate with data entry
- Friendly, professional and customer-focused
- Able to manage multiple tasks and follow processes
- Proactive, but also happy to ask questions and work as part of a team
Required Experience
To be successful in this role, you will ideally have:
- 1 to 2 years’ experience in administration, customer service, sales support or a similar office-based role
- EXPERIENCE with Phone Systems, Internet or Office Printer companies is a major advantage.
- Australian work rights
This is an exciting opportunity to become part of a growing, future-focused company where your contributions will have a meaningful impact.
Job Types: Full-time, Permanent
Application Question(s):
- Are you an Australian Citizen?
Experience:
- Sales administration: 2 years (Preferred)
Work Location: In person
Pay: $60,000.00 – $90,000.00 per year
Work Location: In person
