In-Demand Desktop support technician Jobs

Technical & Network Support Technician
Telnetworks —Melbourne VIC
- $75,677.95 - $103,189.75 a year
- Full-time
- Hybrid work
- Software troubleshooting
- Communication skills
- Work from home
Quick Apply
2d
End User Technician
Kinetic IT —Perth WA
- Full-time
- Communication skills
- Employee assistance program
ICT Support Technician
Pavan Enterprises Pty Ltd —Wollert VIC
- $75,000 - $85,000 a year
- Full-time
- Hybrid work
- Communication skills
Quick Apply
2d
Senior IT Helpdesk Technician
Advanced Technology —Boambee NSW
- $50,000 - $70,000 a year
- Full-time
- Azure
- Microsoft Office
- SQL
Quick Apply
Gaming Console & Computer Technician
Queen Repairs —Carlton NSW
- $27 - $37 an hour
- Full-time
- In-person
- Employee discount
- Professional development assistance
Quick Apply
10d
Part Time - Field Computer/IT Technician
ITSOFT —Melbourne VIC
- Up to $25 an hour
- Part-time
- Sales
- Employee discount
Quick Apply
10d
IT & Events Support
NowCrowd Activation Agency —Sydney NSW
- Weekend availability
- Microsoft Word
- Communication skills
- Analytics
AV Service Technician
InSight Systems —Melbourne VIC
- Full-time
- Customer service
- University
- Communication skills
- Employee discount
Quick Apply
3d
EUC Technician
Woolworths Group —Mulgrave VIC
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
5d
Virology Technician
Department of Agriculture and Fisheries —Darwin NT
- Temporary
- Laboratory experience
- Maintenance
11d
VIC Field Engineers Team Leader
St Vincent's Health Australia —Melbourne VIC
- Weekend availability
- Education
- Communication skills
Senior Technician-Asset Management
Unisys —Sydney NSW
- Full-time
- Communication skills
On-site Technician
Fujitsu —Sydney NSW
- $75,000 - $85,000 a year
- Full-time
- In-person
3d
Tech Field Eng - Sydney
Unisys —Sydney NSW
- Full-time
- Maintenance
Simulation Technician
Thales —Nowra NSW
- Full-time
- Communication skills
- Parental leave
- Employee discount
Airport Tech Field Eng - Melbourne, VIC
Unisys —Melbourne VIC
- Full-time
- Maintenance
Technical Field Engineer
Unisys —Rhodes NSW
- Full-time
13d
IT Support Technician
V4 Services Pty Ltd —Australia
- $35 - $40 an hour
- Weekend availability
- Communication skills
- Travel reimbursement
Quick Apply
Desktop Technician
MUFG Pension & Market Services —Australia
- Contract
- Management
- Communication skills
IT Support Technician
Microcel —Epping VIC
- Up to $50 an hour
- Full-time
- English
- Administrative experience
- In-person
Quick Apply
3h

I want to receive the latest job alert for desktop support technician

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

desktop support technician jobs near

Technical & Network Support Technician

Telnetworks
Melbourne VIC

Quick Apply

Job Details

Full-time
$75,677.95 - $103,189.75 a year
2 days ago

Benefits

Company car
Work from home

Qualifications

TCP
Software troubleshooting
IT service management
Technical support
DHCP
Driver Licence
IT support
DNS
Diploma
Communication skills
Help desk
Information Technology
VPN

Full Job Description

Telnetworks is an Australian-owned, Information Technology services provider and fully fledged telecommunications solutions provider. We provide the Government, corporate and SME businesses across Australia with tailor made managed IT services, Data Centre Solutions, Cyber Security and Network hardening, Cloud solutions and Business grade Telephone Systems and Internet solutions.

We pride ourselves in providing robust, reliable and quality-focused technology solutions to our customers. Our key focal point is the unparalleled levels of reliability & responsiveness provided by our team members to our clientele across Australia.

Due to our continued growth and expansion, we are seeking a motivated and technically capable ICT Technician to join our team based in Melbourne.

As an ICT Support Technician, you will provide onsite and remote technical support to a diverse range of clientele across the corporate and government sectors. You will predominantly be providing technical support and troubleshooting services for Information Technology services provided by us. Whilst working for us, as your knowledge-base grows, you many be incorporated to providing technical support for telecommunications services, including NBN technical support.

Ideally, you will have experience working in client-facing IT support or managed services environments.

Key Duties & Responsibilities

Deliver Level 1 and Level 2 ICT support for desktops, laptops, printers, mobile devices, and a wide array of network peripheral equipment.
Respond to user inquiries relating to software, hardware, Microsoft 365, networking, and connectivity issues.
Troubleshoot and resolve technical incidents to minimise operational downtime
Install, configure, maintain, and support computer hardware, operating systems, software applications, and end-user devices
Assist with Microsoft 365 administration including user onboarding, password resets, MFA support, and account management
Support Microsoft Windows environments, Active Directory, DNS, DHCP, remote access technologies, and cloud-based systems
Monitor, prioritise, log, and resolve support tickets in accordance with internal procedures and service level agreements (SLAs)
Escalate complex technical issues to senior engineers where required
Assist with networking support including routers, switches, wireless networking, VPN connectivity, and internet services
Support cybersecurity and endpoint protection initiatives including patch management and security best practices.
Maintain accurate technical documentation, support records, and asset registers
Collaborate with internal teams, vendors, and client stakeholders to ensure effective ICT service delivery and customer satisfaction.

Skills & Experience

At least 1 year of relevant experience in ICT support, help-desk, desktop support, service desk, or managed services environments
Experience troubleshooting hardware, software, Microsoft Windows, networking, and connectivity issues
Exposure to Microsoft 365, Active Directory, Windows Server, and remote support tools
Understanding of networking fundamentals including TCP/IP, DNS, DHCP, VPNs, VLANs, and wireless networking
Familiarity with ticketing systems and IT service management (ITSM) processes
Strong written and verbal communication skills with a customer-focused approach
Ability to prioritize tasks and work effectively within fast-paced support environments
Current driver license and willingness to travel to client sites where required

Qualifications

At least Diploma or higher qualification in Information Technology, Cyber Security, Networking, or related field

What we offer

A competitive salary package ranging between $75,000 – $85,000 plus super
Exposure to diverse corporate and government ICT environments
Opportunities for technical development and certification support
Supportive and collaborative team culture
Career progression within managed services and cybersecurity

Pay: $75,677.95 – $103,189.75 per year

Benefits:

Company car
Work from home

Work Location: Hybrid remote in Melbourne VIC 3004

Quick Apply

Refine Your Search

desktop support technician jobs

Technical & Network Support Technician

End User Technician

ICT Support Technician

Senior IT Helpdesk Technician

Gaming Console & Computer Technician

Part Time - Field Computer/IT Technician

IT & Events Support

AV Service Technician

EUC Technician

Virology Technician

VIC Field Engineers Team Leader

Senior Technician-Asset Management

On-site Technician

Tech Field Eng - Sydney

Simulation Technician

Airport Tech Field Eng - Melbourne, VIC

Technical Field Engineer

IT Support Technician

Desktop Technician

IT Support Technician

I want to receive the latest job alert for desktop support technician

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected