In-Demand Senior customer service representative Jobs

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Senior Sales Representative, Melbourne

Arealytics -
Melbourne VIC

Quick Apply

Job Details

Full-time
$130,000 - $180,000 a year

Qualifications

CRM software
Google Suite
Cold calling
Management
Sales
Marketing
Customer service
Sales administration
Microsoft Office
Bachelor's degree
Computer skills
SaaS
Business
Leadership
Communication skills

Full Job Description

About Arealytics:

Arealytics was founded in 2018 and launched its first research market in Sydney in 2019, Melbourne in 2022, and most recently Brisbane in 2024. The company’s executive management has more than 25 years’ experience providing commercial real estate information and technology solutions to major markets internationally. The company has quickly become the leading provider of such information in Sydney, Melbourne, and Brisbane and is now focused on deepening its customer-base in those markets while also expanding its services into the remaining Australia Capital Markets.

Position Summary:

Total compensation for this position includes base salary +Super, and an uncapped sales incentive compensation plan.

The Senior Sales Representative is primarily tasked with meeting ongoing revenue growth targets in their market but is also responsible for analyzing industry trends to identify ways to improve company offerings, ensuring that customers are satisfied, and resolving customer concerns in a timely manner. To be a successful Senior Sales Representative, you should be persuasive and able to build rapport with customers. Ultimately, an outstanding Senior Sales Representative should be adept at negotiating terms of sale with customers, and demonstrate exceptional communication, leadership, and customer service skills.

Performance Duties:

Meet prospective and existing clients in-person at their office on an ongoing basis.
Generate new revenue targets by researching and analyzing potential prospects and sales options.
Service existing accounts and establish new accounts by planning and organizing daily work schedules to call on existing or potential sales targets.
Meet sales revenue targets.
Lead and coordinate contract negotiations for a successful close.
Submit contracts following company pricing policies and procedures.
Keep management informed by actively maintaining all activity in the CRM.
Monitor competition by gathering current marketplace information on pricing, products, new products, etc.
Recommend changes in products, service, and policy by evaluating results and competitive developments.
Resolve customer complaints by investigating problems; developing solutions; preparing reports; and making recommendations to management.
Maintain professional and technical knowledge by attending industry conferences; reviewing professional publications; establishing personal networks; and participating in professional societies.
Develop relationships with prospects and recommend solutions to improve their production through the use of Arealytics. New leads may be generated through canvassing, cold calling, partner relationships, and customer referrals.

Expectations:

Ensure that all assigned sales administration and customer service activities run smoothly.
Maintain accurate records of the total number of sales made, potential and existing customers, as well as other sales activities on a daily basis within the CRM.
Commercial real estate industry experience preferred.
Bachelor's degree in business management or administration, marketing, communications, or related field is preferred.
Proven sales experience.

Education/Qualifications:

1-3 years commercial real estate industry or SaaS sales experience required.
Bachelor’s degree in business, marketing or a related field is not required, but is desirable.
Excellent verbal and written communication skills.
Computer skills including experience with a CRM, Microsoft Office, and G-Suite.

We all must perform additional duties that may or may not be outside our specific area of expertise from time to time. The willingness that we exhibit to work as a team and to meet our challenges will be the key to our success.

We are an Equal Opportunity Employer granting equal employment opportunity to all qualified persons, without regard to race, color, gender, age, disability, religion, sexual orientation, national origin, or veteran status.

Quick Apply

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