In-Demand Collection agent Jobs

ICT Business Consultant
Ausde Migration and Investment Group Pty Ltd —Brisbane QLD
- $80,000 - $85,000 a year
- Full-time
- In-person
Quick Apply
7d
Graduate Program | T&T | Engineering, Artificial Intelligence & Data
Deloitte —Canberra ACT
- Full-time
- AI
- Business
- Communication skills
- Parental leave
Guest Service Agent
Crystalbrook Byron —Byron Bay NSW
- Computer skills
- Resort
- Parental leave
5d
Operate Software Engineer
Deloitte —Melbourne VIC
- On call
- Management
- Master's degree
- SQL
- Parental leave
11d
Rydges Resort Hunter Valley - Guest Service Agent - Casual
EVT Group —Lovedale NSW
- Communication skills
- Resort
- Office experience
5d
Analyst - GES Immigration
Deloitte —Sydney NSW
- Organisational skills
- Communication skills
- Time management
- Parental leave
6d
Senior Property Manager
JLL —Melbourne VIC
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Health insurance
- Parental leave
Assistant Property Manager
DAC-Jones Lang LaSalle (VIC) Pty Ltd —Melbourne VIC
- Full-time
- Microsoft Excel
- Customer service
- Microsoft Office
Quick Apply
Reservations Manager - Rydges Newcastle
EVT Group —Newcastle NSW
- Full-time
- Analysis skills
- Leadership
- Communication skills
- Parental leave
2h
Injury Management Adviser
Parliament of Victoria —Melbourne VIC
- $116,413 - $140,849 a year
- Full-time
- Hybrid work
- Management
- Leadership
5d
Property Management Associate
The Property Collective —Canberra ACT
- Full-time
Senior Analyst | GES Immigration
Deloitte —Sydney NSW
- Organisational skills
- Communication skills
- Time management
- Parental leave
Commercial Portfolio Director
DAC-Jones Lang LaSalle (VIC) Pty Ltd —Melbourne VIC
- Full-time
- Analysis skills
- AI
- Health insurance
- Employee discount
Quick Apply
Management Consultant, Finance Transformation
Deloitte —Canberra ACT
- ERP systems
- AI
- Parental leave
7d
Education Officer - Outreach
Australian War Memorial —Campbell ACT
- $79,125 - $86,246 a year
- Full-time
6d
Guest Service Agent - Journey Curator
Crystalbrook Vincent —Brisbane QLD
- Full-time
- Hotel experience
QE/Test Manager
Deloitte —Sydney NSW
- Azure
- Management
- DevOps
- Parental leave
1d
Commercial Portfolio Director
JLL —Melbourne VIC
- Analysis skills
- Health insurance
- Employee discount
Administration Assistant
Primaries Clarke & Stokes —Castletown WA
- $58,586 - $87,880 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Management
- Parental leave
4d
Guest Service Agent - Rydges Fortitude Valley
EVT Group —Bowen Hills QLD
- Weekend availability
- Customer service
- Communication skills
- Resort
- Parental leave
6h

I want to receive the latest job alert for collection agent

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

collection agent jobs near

Software Engineer jobs in Melbourne VIC

Senior Analyst jobs in Sydney NSW

Senior Property Manager jobs in Melbourne VIC

Assistant Property Manager jobs in Melbourne VIC

Management Consultant jobs in Canberra ACT

Commercial Director jobs in Melbourne VIC

Guest Service Agent jobs in Brisbane QLD

Test Manager jobs in Sydney NSW

Management Associate jobs in Sydney Nsw

Trainee Project Management jobs in Sydney Nsw

Investment Funds Management jobs in Sydney Nsw

Management Associate jobs in Melbourne Vic

Traffic Management jobs in Perth Wa

Software Engineer jobs in Sunshine Coast Qld

Security Engineer jobs in Campbelltown Nsw

Software Engineer jobs in Parramatta Nsw

Software Engineer jobs in Victoria

Software Engineer jobs in Greater Adelaide Sa

No Experience Software Developer jobs in Sydney Nsw

Visa Sponsorship,business Analyst jobs in Brisbane Qld

ICT Business Consultant

Ausde Migration and Investment Group Pty Ltd
Brisbane QLD

Quick Apply

Job Details

Permanent | Full-time
$80,000 - $85,000 a year
7 days ago

Qualifications

Investment
Intake

Full Job Description

About Us

AUSDE Immigration & Investment Group is one of Queensland's most trusted and established immigration and education consultancy firms. With over 9 years of industry experience, our team of legal counsels, MARA-registered migration agents and certified education consultants delivers comprehensive, end-to-end services spanning school applications, student visa applications, skilled and family migration, investment migration and visa appeals. Given our workload and our future growth, we are looking for a skilled ICT Business Consultant to help us optimise our internal systems, digitise our service delivery and support the ongoing transformation of our client management and case processing platforms.

About the Role

The ICT Business Consultant will manage and improve of our internal CRM system, working closely with our migration, education, administrative, finance and marketing teams to analyse how case data flows through the business and to translate operational needs into practical system enhancements. A key part of this role involves analysing CRM case data and workflows, including identifying processing bottlenecks, data quality issues and opportunities to improve system efficiency and reporting accuracy. This is a great opportunity for someone who enjoys bridging the gap between business operations and IT, in a fast-paced, people-focused professional services environment.

Job Duties:

1.Gathering requirements from users by working regularly with our teams to define and refine what our case management system needs to do, such as tracking visa application stages, client documents, and deadlines.

2.Analysing and monitoring business processes on an ongoing basis by mapping out how a case flows in practice, from initial consultation and eligibility assessment through document collection, application lodgement, and follow-up to post-decision matters such as appeals or further visa applications.

3.Identifying inefficiencies by working across our teams on a regular basis to spot common pain points and recommending ongoing fixes.

4.Maintaining and improving our existing CRM system by continuously reviewing how it is used, identifying new configuration needs as the business grows, and coordinating enhancement requests, scoping, and timelines across teams.

5.Testing and validating system functionality on an ongoing basis by developing and running test plans to confirm our CRM correctly tracks visa subclasses, generates the right document checklists for each visa type, and produces compliant client file records whenever updates are made.

6.Writing user guides and delivering regular training sessions for migration agents and supporting staff on systems such as intake forms, client portals, and case tracking tools, including refresher training as the systems evolve.

7.Translating business needs into technical specifications, on an ongoing basis, as new requirements emerge. For example, turning a requirement such as "track visa condition compliance dates and notify the client and agent 30 days in advance" into a clear specification a developer can build from.

8.Modelling and maintaining the client and case data structure, including the relationships between clients, visa applications, documents and family members or dependants, to support ongoing reporting needs. For example, the number of applications awaiting a decision, broken down by visa subclass or by responsible teams.

9.Acting as the ongoing link between our teams and the CRM technicians, ensuring the system continues to reflect genuine regulatory and compliance needs.

10.Collecting relevant materials and data from the CRM (e.g. case statistics, success stories, testimonials) and pass them on to the marketing team for promotional use.

Pay: $80,000.00 – $85,000.00 per year

Work Location: In person

Quick Apply

Refine Your Search

collection agent jobs

ICT Business Consultant

Graduate Program | T&T | Engineering, Artificial Intelligence & Data

Guest Service Agent

Operate Software Engineer

Rydges Resort Hunter Valley - Guest Service Agent - Casual

Analyst - GES Immigration

Senior Property Manager

Assistant Property Manager

Reservations Manager - Rydges Newcastle

Injury Management Adviser

Property Management Associate

Senior Analyst | GES Immigration

Commercial Portfolio Director

Management Consultant, Finance Transformation

Education Officer - Outreach

Guest Service Agent - Journey Curator

QE/Test Manager

Commercial Portfolio Director

Administration Assistant

Guest Service Agent - Rydges Fortitude Valley

I want to receive the latest job alert for collection agent

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected