In-Demand Maintenance coordinator Jobs in Essendon Vic

Reactive Maintenance Coordinator - 6 Month FTC
ISS —Melbourne VIC
- Contract
- Management
- Maintenance
- Administrative experience
- Employee discount
Program Operations Coordinator
Leidos —Melbourne VIC
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
Workplace & Facilities Coordinator
Tesla —Cremorne VIC
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Organisational skills
Facilities Coordinator/Receptionist
JLL —Melbourne VIC
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Health insurance
- Parental leave
Facilities Coordinator/Receptionist
DAC-Jones Lang LaSalle (VIC) Pty Ltd —Melbourne VIC
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Health insurance
- Parental leave
Quick Apply
Senior Facilities Manager
DAC-Jones Lang LaSalle (VIC) Pty Ltd —Melbourne VIC
- Full-time
- Microsoft Word
- Microsoft Excel
- Management
- Health insurance
- Parental leave
Quick Apply
Research Officer
Victorian Government —Melbourne Northern Suburbs VIC
- Part-time
- Doctoral degree
- Master's degree
- Bachelor's degree
- Health insurance
2d
Attendance/ Reception/ Administration
Victorian Government —Melbourne Western Suburbs VIC
- Full-time
- University
- Leadership
- Communication skills
5d
SIL Manager - Disability
New Growth Care Group —Caulfield VIC
- $90,000 - $110,000 a year
- Full-time
- Management
- First Aid Certification
- Organisational skills
Quick Apply
PMO Coordinator
Kinetic —Melbourne VIC
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Office
Facilities Coordinator
Service Stream —Melbourne VIC
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
Property Officer | New opportunity!
MacKillop Family Services —South Melbourne VIC
- $46.70 - $50.25 an hour
- Full-time
- Microsoft Office
- Communication skills
13d
Manager Fleet Control
V/Line —Melbourne VIC
- Full-time
- Management
- Recruiting
- In-person
- Commuter assistance
- Annual leave
7d
Business Support Officer - Digital & Technology Services
City of Port Phillip —St Kilda VIC
- $84,826 - $97,810 a year
- Part-time
- Administrative experience
- Organisational skills
- Communication skills
- Parental leave
- Employee assistance program
5d
Business Support Coordinator
Chiesi Farmaceutici —Melbourne VIC
- Temporary
- Research
- Microsoft Office
- Administrative experience
11h
Electrician - Commercial & Retail
Modus Projects —West Melbourne VIC
- Overtime
- Maintenance
- Electrical experience
- Leadership
- Fuel card
- Employee assistance program
Quick Apply
Local Laws Officer
City of Port Phillip —St Kilda VIC
- $99,536.31 - $113,880.86 a year
- Full-time
- Parental leave
- Employee assistance program
5d
HSE Coordinator
Australian Terminal Operations Management —Melbourne City Centre VIC
- Full-time
- Microsoft Excel
- Databases
- Analysis skills
12d
Administration & OHS Coordinator
Victorian Government —Melbourne VIC
- Full-time
- Microsoft Office
- Administrative experience
- Leadership
12d
Clinical Trial Data Administrator
Peter MacCallum Cancer Centre —Parkville VIC
- $69,438 - $76,764 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Computer Science
- Annual leave
8d

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Reactive Maintenance Coordinator - 6 Month FTC

ISS -
Melbourne VIC

Apply Now

Job Details

Contract | Fixed term

Benefits

Employee discount

Qualifications

Management
Maintenance
CMMS
Administrative experience
Analysis skills
HVAC
Communication skills

Full Job Description

Job no: 540298
Work type: Fixed Term Contract
Location: Melbourne
Categories: Facility Management/Engineering, Customer Service

We’re Hiring: Reactive Maintenance Coordinator

Location: Melbourne, VIC

Employment Type: Full-time

Industry: Maintenance, Technical Trades, Facility Management, Customer Service

Salary: Competitive Package on offer

Be part of something bigger. Be part of ISS.

This role is ideal for someone with a trade background or strong technical services knowledge who is ready to move into a coordination, triage and service delivery role. You may be an electrician, HVAC/refrigeration technician, building services technician, maintenance planner, technical scheduler or experienced service coordinator who understands how reactive works are assessed, prioritised, allocated and closed out safely and on time.

The role supports Facilities Managers by maintaining real-time visibility of work task status, identifying jobs at risk of SLA or KPI breach, escalating issues, chasing suppliers and quotations, and providing accurate and timely updates to Facilities Managers, customers and end users.

About the Role

This position acts as the central coordination and first technical point of call for reactive maintenance works, requiring end-to-end oversight of work tasks raised across a range of industry and household recognised brands in Telecommunications, Banking and Finance, and Manufacturing. Located with the National Contact Centre team, the role helps ensure reactive works are correctly understood, prioritised, allocated to the right supplier or technician, then monitored through to completion, and escalated wherever a delivery risk may exist.

The successful candidate will bring practical technical judgement to the work order process, helping distinguish urgent technical faults from routine maintenance requests, clarify job scope, identify missing information, and support effective dispatch decisions across electrical, HVAC, mechanical, hydraulic, fire, building fabric and general maintenance categories.

What you’ll do

Technical Works Management
- Monitor reactive works from diagnosis and creation through attendance, quotation, approval, completion and close-out.
- Identify jobs at risk of SLA or KPI breach and escalate early with clear recommended actions.
- Maintain accurate work order records, including priority, status, technical notes, jeopardy updates and customer communications.
- Maintain a live jeopardy register or dashboard for at-risk (all priority levels as per relevant contract KPI matrix).
- Ensure on-time supplier attendance, complete service reports that correctly evidence the works have been performed, any safety information is provided, manage quotations required and any evidence required for completion is attached to the relevant work orders.
- Meet with supplier representatives, as required, alongside supplier performance manager.
- Understand the technical scope of delivery and ensure that the works performance is managed in line with these requirements while adhering to the appropriate well-defined budget controls.
Workorder / Task Management
- Apply technical judgement to triage incoming reactive maintenance requests and confirm the likely trade, priority and next action required.
- Clarify job scope by asking the right technical questions before dispatch, reducing repeat visits, incorrect allocations and avoidable delays.
- Allocate work to appropriate suppliers or technicians based on trade type, urgency, location, contract requirements and service level obligations.
- Manage reactive work order lifecycle from task creation and assignment through to completion and closure.
- Monitor all active works across priority levels to ensure compliance with KPIs, SLAs and escalation pathways.
- Identify and resolve blockers for tasks at risk due to access issues, supplier delays, approvals or quotation delays.
- Ensure timely supplier performance by securing attendance, updates, completion details, service reports and quotes, escalating non‑performance when required.
- Provide structured stakeholder updates on task status, risks, required actions and expected completion timeframes, acting as a first escalation point for complex issues.
- Maintain accurate task records including prioritisation, status updates and jeopardy reporting across internal and external systems.
Customer Service
- Represent ISS as a professional, solutions‑focused partner supporting technical service delivery and contract performance.
- Build strong stakeholder relationships with Facilities Managers, customers, end users, suppliers and internal teams.
- Provide timely, accurate updates on reactive tasks, including status, risks, delays and required actions across phone, email and CMMS.
- Support Facilities Managers by providing accurate technical updates, supplier feedback and delivery risk summaries.
- Maintain high communication standards.

What We’re Looking For

Trade background or strong technical services knowledge, ideally across electrical, HVAC/refrigeration, mechanical, building services, fire systems, hydraulic services or general maintenance.
Confidence communicating with Facilities Managers, suppliers, technicians, customers and end users.
Experience in service coordination, facilities support, property maintenance administration, or a comparable operational environment. Preferable 3-5 years’ experience
Understanding of maintenance coordination processes, work order lifecycle management and reactive works administration
Experience managing multiple reactive work tasks, escalations, supplier follow-ups and updates while adhering to KPIs and SLAs in a high-volume environment
Strong planning, organisational and analytical skills
Excellent communication skills, written and verbal, with the ability to provide clear and accurate status updates
Ability to work autonomously and in a team as required
Experience in managing challenging situations, competing priorities and issues at risk of KPI or SLA breach
Ability to work to tight timeframes, maintain accuracy and manage customer and stakeholder expectations in a fast-paced operational environment
Ability to remain calm under pressure, manage competing priorities and escalate issues before they become service failures.
Comfortable using Microsoft 365, work order systems, CMMS platforms and reporting tools.
Desirable experience as an electrician, HVAC technician, refrigeration mechanic, building services technician, maintenance planner, scheduler, service coordinator or facilities support specialist will be highly regarded.

Why Join Us?

Exclusive staff discounts with a wide range of partners.
Learning & development programs to support your career growth.
Global career pathways – opportunities to grow within ISS worldwide.
A positive team culture where your success is celebrated.

How to Apply:
Click on the 'apply' link and complete the online application.

Our Commitment:
ISS fosters a culture of inclusion and diversity, welcoming applications from Aboriginal and Torres Strait Islander peoples, veterans, people with disabilities, individuals from diverse cultural backgrounds, and LGBTIQA+ communities. We are committed to fair pay and a safe working environment.

Learn more about ISS in Australia and New Zealand on our website.

Please note: No agency applications are accepted

Advertised: 06 Aug 2026 AUS Eastern Standard Time
Applications close:

Apply Now

Refine Your Search

maintenance coordinator jobs in essendon vic

Reactive Maintenance Coordinator - 6 Month FTC

Program Operations Coordinator

Workplace & Facilities Coordinator

Facilities Coordinator/Receptionist

Facilities Coordinator/Receptionist

Senior Facilities Manager

Research Officer

Attendance/ Reception/ Administration

SIL Manager - Disability

PMO Coordinator

Facilities Coordinator

Property Officer | New opportunity!

Manager Fleet Control

Business Support Officer - Digital & Technology Services

Business Support Coordinator

Electrician - Commercial & Retail

Local Laws Officer

HSE Coordinator

Administration & OHS Coordinator

Clinical Trial Data Administrator

I want to receive the latest job alert for maintenance coordinator in essendon vic

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