In-Demand Practice administrator Jobs in Blackburn, Vic

Quality Assurance Specialist - Victorian Workers Compensation
Gallagher Bassett —Melbourne VIC
- Organisational skills
- Communication skills
- Time management
3d
PMO Coordinator
Kinetic —Melbourne VIC
- Full-time
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Lander & Rogers —Melbourne VIC
- Full-time
- Hybrid work
- Private practice
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- Administrative experience
- Annual leave
4d
Tender Administrator
Bureau Veritas —Melbourne VIC
- Full-time
- CRM software
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- Communication skills
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- Employee discount
5d
Client Training Specialist
Xplor —Melbourne VIC
- Full-time
- Remote
- Childcare
- AI
- Time management
- Parental leave
Quick Apply
6d
IT Support Administrator
Medical iT —Melbourne VIC
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Medical Secretary
Ramsay Mental Health —Melbourne VIC
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- Administrative experience
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Quick Apply
Contracts Administrator
ADCO Constructions —Melbourne VIC
- Construction experience
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Advanced Associate, Test Center Support
Pearson —Melbourne VIC
- Full-time
- Microsoft Excel
- Microsoft Office
- Education
Systems Administrator
Thales —Melbourne VIC
- Full-time
- Hybrid work
- Organisational skills
- Time management
- Profit sharing
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Support Lead
Victorian Government —Melbourne VIC
- $116,413 - $140,849 a year
- Full-time
- Azure
- Conflict management
12d
Contracts Administrator
Hickory —Southbank VIC
- Engineering
- Bachelor's degree
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SHEQ Administrator
CPB Contractors —Melbourne VIC
- Full-time
- Microsoft Office
- Administrative experience
- Organisational skills
Lease Administrator
Healius Corp. —Heidelberg VIC
- Full-time
- Management
- Customer service
- Administrative experience
- Health insurance
- Employee assistance program
4d
SharePoint Administrator
Acciona —Melbourne VIC
- SharePoint
System Administrator - 12 mth FTC
The Argyle Network —Melbourne VIC
- $90,000 a year
- Full-time
- Hybrid work
- Azure
- Administrative experience
- AWS
Student Technology & Transformation - Exciting Opportunities!
Deloitte —Melbourne VIC
- Bachelor's degree
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- Leadership
- Parental leave
Injurynet Program Administrator
AKG Australia —Southbank VIC
- Temporary
- Administrative experience
- Communication skills
SQL Senior Database Administrator
Leidos —Scoresby VIC
- Full-time
- SQL
- Scripting
- Annual leave
EUC Specialist
Showtime Consulting —Melbourne VIC
- Full-time
- Azure
- Management
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Quick Apply
1d

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Quality Assurance Specialist - Victorian Workers Compensation

Gallagher Bassett -
Melbourne VIC

Apply Now

Job Details

3 days ago

Qualifications

Organisational skills
Communication skills
Time management

Full Job Description

Introduction

At Gallagher Bassett, we're there when it matters most because helping people through challenging moments is more than just our job, it’s our purpose. Every day, we help clients navigate complexity, support recovery, and deliver outcomes that make a real difference in people’s lives. It takes empathy, precision, and a strong sense of partnership—and that’s exactly what you’ll find here. We’re a team of fast-paced fixers, empathetic experts, and outcomes drivers — people who care deeply about doing the right thing and doing it well. Whether you're managing claims, supporting clients, or improving processes, you’ll play a vital role in helping businesses and individuals move forward with confidence. Here, you’ll be supported by a culture that values teamwork, encourages curiosity, and celebrates the impact of your work. Because when you’re here, you’re part of something bigger. You’re part of a team that shows up, stands together, and leads with purpose.

Overview

About us

Gallagher Bassett (GB) is Australia and New Zealand’s premier third party claims administrator. We manage claims on behalf of insurers, brokers, government bodies and self-insured organisations. We are part of the leading global risk management and insurance group Arthur J Gallagher & Co.

Life at GB is an adventure - often fast paced, unpredictable, challenging and deeply rewarding. It is social and engaging, with our unique and positive culture underpinned by The Gallagher Way – values lived daily by our people.

In addition to flexible working options, we also offer supportive learning and career pathways and provide ongoing access to training and career development. We invest in our people through strong succession planning and have a number of mentoring and training programs available.

The Opportunity

There are some great things happening at GB and, we want YOU to be a part of it all!

We are excited to be offering a new vacancy within our National Legal, Risk, Audit and Compliance function, for an experienced candidate to join, and partner with claims teams to undertake quality assurance and promote best practice across the Victorian Workers Compensation business. This function aims to support the delivery of strategic objectives and meet the obligations of all relevant industry regulators and licensing/claim management regimes. The Operational Risk – Personal Injury stream is a component of the broader team and is responsible for all audit and assurance activity, as well as the management of operational risks relating to our national personal injury business.

Contributing to the performance uplift and risk culture of the function, this role provides a unique opportunity to support our business to meet contractual obligations related to audit and assurance activities and support the uplift of performance including the completion of Health Checks through:

How you'll make an impact

Complete audits and Health Checks within the required timeframes and providing insights to Operations to assist in uplifting performance;
Share management of the compliance inbox, including coordination and communication with WorkSafe on upcoming audits;
Coordinate responses from Operations to address potential non-compliance/audit fails identified by WorkSafe through audit/health check activity within the required timeframes and using WorkSafe systems;
Summarise and disseminate audit and health check results to Operations, ensuring that insights are meaningful to assist with improvement activities;
Lead close out meetings where required, guiding Operations in the development of remediation plans and tracking completion of actions to improve audit outcomes;
Deliver audit and assurance results with Senior Leaders, Branch and Team Managers to promote continuous improvement;
Provide training, as part of the Case Management school, alongside the Quality Assurance Team, in relation to the Quality Assurance program of work and attend Team Toolboxes as Subject Matter Expert;
Assist with the completion of regular reporting including quarterly reporting to WorkSafe;
Contribute to relevant performance meetings at both a Quality Assurance team and Operations level to understand issues within the broader business and the importance of audit and health check activity;
Foster open, transparent and trusting relationships with our internal and external clients.

About you

Extensive experience in the workers compensation claims management space, with strong legislative and procedural knowledge;
Understanding of best practice claims management;
Exceptional time management and organisational skills;
Effective coaching ability;
Highly developed communication skills, with the ability to engage and influence at all levels of organisation;
A strategic mindset and approach to work;
A strong sense of team and collaboration.

To be considered for this opportunity you must have right to live and work in Australia when applying.

Unsolicited agency applicants will not be considered for this position.

Gallagher Bassett is an Equal Opportunity Employer and Indigenous Australian applicants are encouraged to apply. As a member of the Diversity Council Australia, we recognise the importance of, and embrace diversity in the workplace. We will make reasonable accommodations to known physical or mental limitations of an otherwise qualified applicant with a disability, unless the accommodation would impose an undue hardship on the operation of our business.

Apply Now

Refine Your Search

practice administrator jobs in blackburn, vic

Quality Assurance Specialist - Victorian Workers Compensation

PMO Coordinator

Legal Support Administrator

Tender Administrator

Client Training Specialist

IT Support Administrator

Medical Secretary

Contracts Administrator

Advanced Associate, Test Center Support

Systems Administrator

Support Lead

Contracts Administrator

SHEQ Administrator

Lease Administrator

SharePoint Administrator

System Administrator - 12 mth FTC

Student Technology & Transformation - Exciting Opportunities!

Injurynet Program Administrator

SQL Senior Database Administrator

EUC Specialist

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