In-Demand Shift supervisors Jobs in Parafield Sa

Team Leader Operational Support Centre - TI SA
Downer Group —Walkley Heights SA
- Customer service
- Microsoft Office
- Communication skills
Shift Supervisor
Yo-Chi —Adelaide SA
- Full-time
- Hospitality
- Leadership
- Employee assistance program
Services Assistant Gumeracha District Soldiers' Memorial Hospital - Casual Pool
SA Health —Adelaide Hills SA
- $28.53 - $28.82 an hour
- Morning shift
- Casual pool
- Employee assistance program
Duty Manager
Accor Apartments & Realty —Adelaide SA
- Weekend availability
- Hospitality
- Supervising experience
- Hotel experience
Food & Beverage Attendant
InterContinental —Greater Adelaide SA
- $27.08 an hour
- Part-time
- Hotel experience
- Parental leave
5d
Concrete Tester
Heidelberg Materials —Waterloo Corner SA
- 12 hour shift
- Laboratory
- Construction site
- Laboratory experience
- Annual leave
- Parental leave
Service Leader
Camp Australia —Plympton SA
- Part-time
- Childcare
- First Aid Certification
- Parental leave
- Employee assistance program
General Hand
SGS —Wingfield SA
- Full-time
- Forklift
- Manufacturing
- Parental leave
Quick Apply
Team Member
VRMH Spice Co Foods Pty Ltd —Campbelltown SA
- Part-time
- Hospitality
- Customer service
- POS
- Employee discount
Quick Apply
Domestic Cleaner
Always Care Services —Adelaide SA
- $32.50 - $33.85 an hour
- Part-time
- Experience working with children
- Cleaning
- In-person
Quick Apply
5h
Services Assistant - Casual
SA Health —Barossa SA
- $28.53 - $28.82 an hour
- Rotating roster
- Casual pool
- Employee assistance program
Food and Beverage Attendant (Casual/Part time)
Sushi Train plympton —Plympton SA
- $25.74 - $44.18 an hour
- Part-time
- Hospitality
- Customer service
- In-person
- Employee discount
Quick Apply
5d
Food & Beverage Supervisor
SOFITEL —Greater Adelaide SA
- Weekend availability
- Restaurant experience
- Communication skills
- Employee assistance program
Quick Apply
Warehouse Supervisor - PM
Linfox —Regency Park SA
- Full-time
- Management
- Microsoft Office
- Communication skills
- Parental leave
Restaurant Supervisor
Hola Amigos —Semaphore SA
- $27.50 - $42.00 an hour
- Part-time
- Customer service
- Supervising experience
- POS
- Employee discount
- Free food
Quick Apply
Leading Hand - Night Shift
Acciona —Greater Adelaide SA
- Full-time
- Construction experience
- Health insurance
Assistant Manager / Shift Supervisor
Hungry Jack's —Westbourne Park SA
- Full-time
- Hospitality
- Leadership
- On-the-job training
- Employee discount
Machine Operator
Haynes Group —Greater Adelaide SA
- From $50 an hour
- 10 hour shift
Night Shift Forklift, Loader & Crane Operator – Manufacturing
Apex Steel Group —Direk SA
- Full-time
- Forklift
- Manufacturing
- Communication skills
Quick Apply
Front Office Supervisor
Oaks Hotels —Glenelg SA
- Weekend availability
- Hospitality
- Customer service
- Supervising experience
- Health insurance
- Employee assistance program
Quick Apply
7d

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shift supervisors jobs near parafield sa

Team Leader Operational Support Centre - TI SA

Downer Group -
Walkley Heights SA

Apply Now

Job Details

Qualifications

Incident management
Customer service
Call center experience
Microsoft Office
Driver Licence
Communication skills

Full Job Description

Are you a proven leader who thrives in a fast-paced operational environment? We're seeking an experienced Operational Support Centre Team Leader to lead our Operational Support Centre (OSC) team, ensuring the delivery of exceptional customer service, incident coordination, work request triage, and dispatch support across a 24/7 operation

Reporting to the Business Operations Manager, you'll provide day-to-day leadership, coordination and oversight of the Operational Support Centre, ensuring service continuity, operational excellence, and compliance with contractual obligations. You'll be responsible for roster management, team coaching, escalation support, performance monitoring, and driving continuous improvement initiatives.

Key responsibilities

Lead and coordinate a team providing 24/7 customer response, dispatch and incident management support.
Manage rosters, shift coverage, workload allocation and effective handovers.
Act as an escalation point for complex customer, stakeholder and emergency-related matters.
Monitor contractual response times and operational performance requirements.
Ensure accurate job logging, tracking, reporting and system data integrity.
Foster a positive, accountable and customer-focused team culture.
Build strong relationships with operational crews, supervisors, clients and key stakeholders.
Identify opportunities to improve processes, reporting and service delivery outcomes.

What you’ll bring

Minimum 3 years' experience in customer service, call centre, dispatch, operational support or road maintenance environments.
Demonstrated experience leading, coaching or mentoring teams.
Experience managing competing priorities and working in high-pressure environments.
Strong decision-making and problem-solving capabilities.
Excellent communication and stakeholder management skills.
High attention to detail and a commitment to data accuracy and compliance.
Intermediate to advanced Microsoft Office and systems capability.
A current Class C Driver's Licence.

Downer is a company that believes people are our greatest asset. We take pride in providing career opportunities, work-life balance, and above benchmark services. We also offer a range of advantages including:

Enjoy career development opportunities, including leadership programs like Thrive and Own Career
Work with a collaborative, forward-thinking team that values innovation and continuous improvement
Be part of a culture that values safety, integrity, and excellence in everything we do

To apply for this great opportunity, please click on "Apply" and submit your application. We do not accept applications via email but for more information, please contact:

Alicia Jacobson – Talent and Sourcing Business Partner

E:[email protected]

Downer Group is an employer that acknowledges and embraces the importance of our people's diverse experiences, talents, and cultures. As an inclusive employer, we welcome applications from everyone.

Apply Now

Refine Your Search

shift supervisors jobs in parafield sa

Team Leader Operational Support Centre - TI SA

Shift Supervisor

Services Assistant Gumeracha District Soldiers' Memorial Hospital - Casual Pool

Duty Manager

Food & Beverage Attendant

Concrete Tester

Service Leader

General Hand

Team Member

Domestic Cleaner

Services Assistant - Casual

Food and Beverage Attendant (Casual/Part time)

Food & Beverage Supervisor

Warehouse Supervisor - PM

Restaurant Supervisor

Leading Hand - Night Shift

Assistant Manager / Shift Supervisor

Machine Operator

Night Shift Forklift, Loader & Crane Operator – Manufacturing

Front Office Supervisor

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