In-Demand Program manager Jobs in Docklands, Vic

Program Leader Customer Service
City of Darebin —Darebin VIC
- Full-time
- CPR Certification
- Management
- Sales
8d
Supply Chain Program Manager, Inbound Supply Chain
Amazon Commercial Services Pty Ltd —Melbourne VIC
- Full-time
- Microsoft Excel
- SQL
- Bachelor's degree
7d
Manager, Community Programs and Partnerships
Department of Energy, Environment and Climate Action —Melbourne VIC
- $142,790 - $191,804 a year
- Full-time
- Hybrid work
9d
Case Manager - Transition Care Program
Eastern Health —Burwood East VIC
- Full-time
- Microsoft Excel
- Case management
- Discharge planning
- Health insurance
- Employee assistance program
Outreach Programs Manager
Museums Victoria —Melbourne VIC
- $100,894 - $114,476 a year
- Full-time
- Research
- Budgeting
11h
Senior Manager, Learning Strategy & Programs – AU Operations, Learning Strategy & Programs – AU Operations
Amazon Commercial Services Pty Ltd —Melbourne VIC
- Full-time
- Master's degree
- Team management
- Business Administration
Co Director Of Medical Student Programs
Eastern Health —Box Hill VIC
- Call employer
- Microsoft Excel
- Research
- Leadership
- Health insurance
- Employee assistance program
Program Manager - Kraken Distribution
Kraken —Melbourne VIC
- Hybrid work
- CRM software
- Agile
- AI
Quick Apply
Victorian Curriculum and Programs Manager
Saints College —North Melbourne VIC
- $79,589 - $118,063 a year
- Full-time
- Hybrid work
- Data analysis skills
- No degree
- Leadership
- Work from home
1d
Climate Project Manager
Coles Group —Hawthorn East VIC
- Full-time
- Communication skills
- Free parking
- Employee stock purchase plan
Team Leader - Victims Assistance Program
Windermere —Box Hill VIC
- $124,000 - $130,000 a year
- Full-time
- Bachelor's degree
- Leadership
- Communication skills
- Health insurance
- Parental leave
8d
Medical Program Lead
Gallagher Bassett —Melbourne VIC
- Hybrid work
- Management
- Analysis skills
- Recruiting
- Employee stock purchase plan
- Health insurance
13d
PMO Governance Manager - Capital Projects
Asahi Beverages —Melbourne VIC
- Full-time
Technical Program Lead
Kraken —Melbourne VIC
- Full-time
- Hybrid work
- Agile
- AI
Quick Apply
12d
Loss Prevention Program Manager
Officeworks —Chadstone VIC
- Leadership
- Communication skills
- Employee assistance program
Privacy Program Manager
Southern Metropolitan Cemeteries Trust —Springvale VIC
- Part-time
- Analysis skills
- AI
- Café
- Parental leave
2d
Program Director, International Terminals Expansion Landside
Australia Pacific Airports (Melbourne) —Melbourne VIC
- Full-time
- Hybrid work
- Engineering
- Leadership
- Employee assistance program
Injurynet Program Administrator
AKG Australia —Southbank VIC
- Full-time
- Hybrid work
- Administrative experience
- Annual leave
- Parental leave
14d
Program Manager, Transportation Planning, Supply Chain
Amazon Commercial Services Pty Ltd —Melbourne VIC
- Full-time
- Microsoft Excel
- SQL
- Bachelor's degree
Program Lead - Employee Experience
Ventia Pty Limited —Cremorne VIC
- Full-time
- Office
- Leadership
5d

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program manager jobs near docklands, vic

Program Leader Customer Service

City of Darebin -
Darebin VIC

Apply Now

Job Details

Permanent | Full-time
8 days ago

Qualifications

CPR Certification
Management
Sales
Customer service
Microsoft Office
Administrative experience
Supervising experience
Swimming
First Aid Certification
Working with Children Check
Marketing

Full Job Description

Full time, Permanent position
Provide effective leadership and management of the Customer Service team at Reservoir Leisure Centre (RLC)
Access to all programs & services RLC has to offer

Full time, Permanent position
Provide effective leadership and management of the Customer Service team at Reservoir Leisure Centre (RLC).
Access to all programs & services RLC has to offer

This is an exciting opportunity for a motivated leader to join a rapidly growing leisure centre and make a meaningful impact across customer service, membership growth and program enrolments.

We're building Darebin's future - and we're looking for great people to join us.

As part of our organisational redesign, we're introducing new roles that support Darebin's future focus and priorities.

About the role:

As Program Leader, you will inspire and develop a high-performing Customer Service team, ensuring every customer interaction delivers an exceptional experience. Leveraging your strong sales, relationship-building and administrative skills, you will drive membership and swim school growth through proactive sales activities, effective enquiry management and customer retention initiatives.

You will:

Lead, develop and inspire a high-performing Customer Service team that consistently delivers exceptional service and meets operational standards.
Create outstanding customer experiences by ensuring enquiries, incidents and feedback are managed professionally, promptly and effectively.
Drive membership growth and retention through proactive sales and targeted retention strategies.
Maintain efficient and compliant business operations, including cash handling, retail inventory management, invoicing and administrative processes.
Use data and reporting to improve performance, providing insights on membership trends, customer outcomes and operational effectiveness to support continuous improvement.

About you:

Minimum of two years’ demonstrated experience working in a customer service environment, including experience in supervising employees.
Experience in sales and marketing strategies, including increasing overall membership income and implementing member retention programs.
Experience in identifying gaps and developing strategies to improve customer experiences, with well-developed PC and Microsoft Office skills and experience in customer and facility management software such as Perfect Gym Manager and MyWellness.
Current Level 2 First Aid certificate and current CPR certificate.

Why Darebin?

Darebin City Council is committed to equity, diversity and inclusion. We proudly serve one of the most diverse communities in Victoria, and we know that a diverse workforce strengthens our ability to deliver meaningful outcomes.

We offer:

A supportive team environment
Opportunities for professional development and career growth
A workplace that values collaboration, integrity, respect and creativity
The chance to make a real difference

How to Apply

To apply, please submit your application including a Cover Letter and Resume. If you wish to address the Key Selection Criteria in the Position Description, you may do so in your cover letter.

Applications close on 28 July 2026 at 11:30pm. Applications will be reviewed during the advertising period so if you’re interested in this opportunity, we encourage you to get your application in as early as possible.

For a confidential discussion about the role and the opportunity, contact Kirsten Rosser, Team Leader Quality and Service – [email protected]

Should you need reasonable adjustments to our recruitment process to support your accessibility needs, please get in contact with us and advise how we can best support you.

Pre-employment Checks

Darebin is committed to providing a safe working environment that embraces and values child safety, and thorough ‘Safety Screening’ processes apply.

To work at Darebin City Council, you will be required to supply proof of work rights, a Victorian Employee Working with Children Check and comply with Child Safety standards.

All employees are required to undertake an Australian Criminal History Check and may be required to complete a Functional Health Assessment.

Apply Now

Refine Your Search

program manager jobs in docklands, vic

Program Leader Customer Service

Supply Chain Program Manager, Inbound Supply Chain

Manager, Community Programs and Partnerships

Case Manager - Transition Care Program

Outreach Programs Manager

Senior Manager, Learning Strategy & Programs – AU Operations, Learning Strategy & Programs – AU Operations

Co Director Of Medical Student Programs

Program Manager - Kraken Distribution

Victorian Curriculum and Programs Manager

Climate Project Manager

Team Leader - Victims Assistance Program

Medical Program Lead

PMO Governance Manager - Capital Projects

Technical Program Lead

Loss Prevention Program Manager

Privacy Program Manager

Program Director, International Terminals Expansion Landside

Injurynet Program Administrator

Program Manager, Transportation Planning, Supply Chain

Program Lead - Employee Experience

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