In-Demand Support coordinator Jobs in Darwin Nt

Customer Success Manager
NEC Corporation —Darwin NT
- Management
- Communication skills
- Health insurance
- Parental leave
Programs & Operations Coordinator - DITC
Tennis Australia —Darwin NT
- Full-time
- First Aid Certification
- On-the-job training
11h
Female Case Coordinator
Enable Opportunities —Darwin NT
- From $46.70 an hour
- Full-time
- Management
- First Aid Certification
- Team management
Quick Apply
1d
Project Administrator
Griffin Marine Services —Darwin NT
- Full-time
- Hybrid work
Quick Apply
Project Coordinator (Precast/ Manufacturing)
EV Consulting Global —Darwin NT
- Full-time
- Engineering
- Organisational skills
- Construction experience
Quick Apply
Lodge Asset & Maintenance Coordinator | Outback Spirit Tours
Journey Beyond —Darwin NT
- Full-time
- Management
- Maintenance
- Microsoft Office
- Health insurance
- Parental leave
Quick Apply
6d
Mediation Coordinator, Rehabilitation and Compensation
Attorney General's Department —Darwin NT
- $77,344 - $88,179 a year
- Temporary
- Databases
- Negotiation
13d
Environmental Health Coordinator
Aboriginal Medical Services Alliance Northern Territory —Darwin NT
- $125,594.27 - $140,886.66 a year
- Full-time
- Communication skills
- Annual leave
- Employee assistance program
Quick Apply
7d
Project Officer, Nutrition Dietetics & Food - Healthy Stores Project
Monash University —Darwin NT
- $100,155 - $108,106 a year
- Full-time
- Hybrid work
- Analysis skills
- Communication skills
13d
Weddell Power Station Lead Operator/Maintainer
Territory Generation —Darwin NT
- Full-time
- Maintenance
- Communication skills
13d
Senior Aboriginal Health Practitioner, Coordinator Workforce
Department of Health —Darwin NT
- $119,884 - $123,860 a year
- Full-time
7d
Ministry Coordinator
Scripture Union Queensland —Darwin NT
- Part-time
- Hybrid work
Shutdown Coordinator
Monadelphous —Darwin NT
- Monday to Friday
People and Culture Manager
AccorHotel —Darwin NT
- Full-time
- Hospitality
- Communication skills
- Negotiation
Quick Apply
Senior Policy Officer
Department of Health —Darwin NT
- Full-time
- Management
- Office experience
4d
Leading Hand, Urban Bushland and Vegetation
City of Darwin —Darwin NT
- $73,789.13 a year
- Call employer
- Annual leave
Coatings Inspector
Griffin Marine Services —Darwin NT
- Full-time
- Management
- Maintenance
- First Aid Certification
Quick Apply
8d
Physiotherapist – Outreach Physiotherapist
Northern Territory PHN —Darwin NT
- $80,000 - $115,000 a year
- Part-time
- Clinic
- Paediatrics
- Communication skills
- Relocation assistance
- Annual leave
ITC Nurse Program Coordinator – Malala Health- FIFO – Darwin – Maningrida
Northern Territory PHN —Darwin NT
- $213,380 - $400,000 a year
- Full-time
- BLS Certification
- Working with children
- Care plans
- Annual leave
Cancer Program Nurse- Malala Health- FIFO-Darwin- Maningrida
Northern Territory PHN —Darwin NT
- $213,380 - $400,000 a year
- Part-time
- BLS Certification
- Working with children
- Communication skills
- Annual leave

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support coordinator jobs near darwin nt

Customer Success Manager

NEC Corporation
Darwin NT

Apply Now

Job Details

Benefits

Health insurance
Parental leave
Employee assistance program
Paid volunteer leave
Salary packaging
Insurance services

Qualifications

Management
ITIL
Communication skills

Full Job Description

About the role
As a Customer Success Manager at NEC Australia, you will play a critical role in delivering Managed Services for a government client. Acting as the primary point of contact for core ITIL functions, you will be responsible for overseeing the delivery, performance, and governance of IT Services.

In this role, you will lead and manage a multidisciplinary Service Management team, including Change Coordinators, Service Improvement Leads, Problem Coordinators, and a team of Service Improvement Analysts, ensuring ITIL-aligned processes are effectively executed and optimised.

You will work closely with the customer to address service issues, provide performance reporting, and ensure Service Delivery meets all contractual obligations, while driving continuous Service Improvement across all service management functions.

You will align NEC’s IT services with the customer’s strategic objectives, ensuring solutions are delivered efficiently, cost‑effectively, and in support of broader business goals.

What you'll be doing

Serve as the escalation for core ITIL functions for assigned customers, ensuring their ongoing success and satisfaction
Lead, mentor, and manage service management teams including Change Coordinators, Service Improvement Leads, Problem Coordinators , and a team of Service Improvement Analysts
Oversee Change, Problem, and Continual Service Improvement activities to ensure service stability, availability, and performance
Proactively identify and address customer needs, pain points, risks, and growth opportunities
Collaborate cross‑functionally with implementation, operations, and IT support teams to deliver exceptional customer experiences
Own service governance, including service reviews, reporting, and executive‑level presentations
Provide regular performance reporting and insights to customers and internal stakeholders
Drive continuous improvement initiatives to enhance service quality, efficiency, and customer outcomes
Ability to influence others and present compelling proposals

Skills & Experience

Proven success in a customer‑facing role within the Information & Communication Technology industry, ideally supporting managed services environments
Extensive experience in IT managed services or IT‑focused service delivery environments
Demonstrated capability leading, managing, and developing diverse operational and service management teams
Strong understanding of ITIL practices, particularly Change, Problem, and Continual Service Improvement
Exceptional communication and interpersonal skills, with the ability to build trusted relationships with stakeholders at all levels
Strong passion for delivering outstanding customer experiences and driving long‑term client success
Experience overseeing daily IT operations and service delivery in complex environments
Highly capable of engaging with technical specialists, senior leadership, and customer executives

What's in It for You?

Extra rewards - bonus and wellness days after 6 months
Wellbeing covered - health insurance discounts, EAP support, and wellbeing programs
Work–life perks - 14 weeks paid parental leave, extra leave options, and paid volunteer days
Everyday savings - retail, travel, entertainment and salary packaging benefits

Our Purpose

At NEC, we are committed to creating social values centered on safety, security, fairness, and efficiency, working towards a sustainable world where everyone can achieve their full potential.

If you're ready to join a dynamic and innovative team, apply now for this exciting Customer Success Manager role at NEC Australia Pty Ltd.

NEC is an equal opportunity employer that welcomes and encourages applications from all backgrounds, communities, and industries. We are committed to maintaining a diverse and supportive environment, so we can thrive together!

Apply Now

Refine Your Search

support coordinator jobs in darwin nt

Customer Success Manager

Programs & Operations Coordinator - DITC

Female Case Coordinator

Project Administrator

Project Coordinator (Precast/ Manufacturing)

Lodge Asset & Maintenance Coordinator | Outback Spirit Tours

Mediation Coordinator, Rehabilitation and Compensation

Environmental Health Coordinator

Project Officer, Nutrition Dietetics & Food - Healthy Stores Project

Weddell Power Station Lead Operator/Maintainer

Senior Aboriginal Health Practitioner, Coordinator Workforce

Ministry Coordinator

Shutdown Coordinator

People and Culture Manager

Senior Policy Officer

Leading Hand, Urban Bushland and Vegetation

Coatings Inspector

Physiotherapist – Outreach Physiotherapist

ITC Nurse Program Coordinator – Malala Health- FIFO – Darwin – Maningrida

Cancer Program Nurse- Malala Health- FIFO-Darwin- Maningrida

I want to receive the latest job alert for support coordinator in darwin nt

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