In-Demand It support Jobs in Scoresby Vic

IT Systems Administrator
Gigacomm —Melbourne VIC
- $70,000 - $80,000 a year
- Full-time
- Hybrid work
- AI
Quick Apply
Manager, Technical Support – ANZ
SOTI Inc. —Mulgrave VIC
- Full-time
- Hybrid work
- Management
- Databases
- Analysis skills
ICT Technical Specialist
Eastern Health —Box Hill VIC
- Full-time
- Microsoft Excel
- Customer service
- Microsoft Office
- Health insurance
- Annual leave
8d
Technical Support Analyst, Digital Health
Department of Health —Melbourne City Centre VIC
- Full-time
- Azure
- No degree
- Recruiting
13d
System Administrator
Monash Health —Clayton VIC
- Full-time
- Hybrid work
- Computer Science
- SQL
- Bachelor's degree
16h
Australian Open 2027 Infrastructure Operations Support
Compass Group Australia —Melbourne VIC
- Weekend availability
- Hospitality
- Forklift
- Assembly
10d
Service Desk Support Officer
Department of Justice and Community Safety —Melbourne City Centre VIC
- $81,496 - $98,955 a year
- Full-time
- Management
- Customer service
- Administrative experience
10d
Specialist Technician - Technical Support to Schools Program (TSSP)
Dyna IT Pty Ltd —Melbourne VIC
- $45 - $52 an hour
- Serving
- Microsoft Office
- In-person
Quick Apply
Computer Network Support
Medical iT —Melbourne VIC
Associate Technical Support Engineer, Supercharger
Tesla —Cremorne VIC
- Weekend availability
- CRM software
- SQL
- Bachelor's degree
Service Desk Manager
First Focus —Melbourne VIC
- $110,000 - $145,000 a year
- Full-time
- Hybrid work
- Azure
- Management
- Communication skills
- Paid training
Quick Apply
Level 2 IT Support Team Leader
Accent Group —Cremorne VIC
- Full-time
- Microsoft Office
- POS
- Leadership
Quick Apply
7d
Service Desk Analyst
Accent Group —Cremorne VIC
- Full-time
- POS
Quick Apply
IT Infrastructure Specialist | Jowett Motor Group (Full-Time)
Jowett Motor Group —Glen Waverley VIC
- Full-time
- Azure
- Administrative experience
- SharePoint
- Parental leave
- Employee assistance program
Quick Apply
IT Procurement Specialist
The Salvation Army —Blackburn VIC
- Full-time
- Hybrid work
- Analysis skills
- Leadership
- Health insurance
- Parental leave
Technical Support Specialist
HCLTech —Melbourne VIC
5d
Senior IT Systems Administrator
KBR —Melbourne VIC
- Full-time
- Bachelor's degree
- No degree
- Parental leave
System Administrator and Coordinator
Australian Childhood Foundation —Abbotsford VIC
- $80,000 - $85,000 a year
- Contract
- Computer Science
- Working with children
- Bachelor's degree
- Employee assistance program
3d
Senior Systems Administrator
Blue IoT —Mulgrave VIC
- Azure
- Microsoft Office
- Administrative experience
Service Desk Engineer
Autosports Group Limited —Melbourne VIC
- Full-time
- Customer service
- Communication skills
- Time management
- Employee assistance program
Quick Apply

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IT Systems Administrator

Gigacomm
Melbourne VIC

Quick Apply

Job Details

Permanent | Full-time
$70,000 - $80,000 a year

Qualifications

Jira
System administration
Confluence
ITIL
IT support
Telecommunication
Security
AI
Intune
Help desk

Full Job Description

About Us

The future of the world is increasingly digital and connected — yet many Australians still suffer from frustratingly slow internet.

At Gigacomm, we believe in the power of connectivity to improve the world we live in. We build and operate an independent network using the latest technology to provide reliable, ultra-fast internet to Australian homes and businesses up to 2GB/sec.

We are committed to building a diverse and inclusive team who bring different perspectives, help best represent the customers and communities we serve, and contribute to building a rewarding culture.

About the Role

The IT Systems Administrator is responsible for the day-to-day administration and support of Gigacomm’s corporate IT environment — end-user devices, user accounts and identity, software and licensing, and the IT service desk. This is a hands-on operational role: you’ll ensure that staff have the hardware, access, and support they need to do their work reliably and securely.

You’ll sit within the Technology team, reporting to the Corporate IT Team Lead, and work closely with internal stakeholders across People & Culture, Platform Engineering, and business units to keep people productive and resolve issues quickly as Gigacomm scales.

This is a Melbourne-based hybrid role. You will be required to be on-site three days a week. Gigacomm is an AI-first team — we expect this role to be open to using AI tools (such as Claude, ChatGPT/Codex, Copilot) to assist with operations.

What You’ll Do

Hardware & Device Provisioning

Own end-to-end laptop and hardware provisioning — ordering, Autopilot and Apple Business Manager enrolment, Intune configuration, setup, and handover for new starters
Manage device collection, wipe, and deprovisioning for departures
Maintain the hardware lifecycle: procurement, deployment, repair, refresh, and disposal

Service Desk & End-User Support

Serve as the first point of contact for staff IT issues across Windows and Mac — triage, resolve, and escalate complex issues
Own user onboarding and offboarding: provisioning and deprovisioning Entra ID accounts, licences, group membership, and access in coordination with People & Culture
Administer accounts and identity across Microsoft 365 and Gigacomm’s multi-domain Entra ID environment
Maintain ticket and documentation hygiene — working tickets in Jira and keeping Confluence runbooks current

Endpoint & Account Security

Own operational endpoint and account security — device compliance, endpoint protection, and patching via Intune update rings, plus software distribution
Provide first-response to security events affecting end-user devices and accounts, escalating as required
Support audit and compliance activities related to endpoint and identity security

Procurement & Vendor Support

Support the Corporate IT Team Lead in managing vendor and supplier relationships
Raise orders and source hardware, software, and licences as required

What You’ll Bring

Essential

2+ years’ experience in IT systems administration, IT support, or end-user computing
Hands-on experience administering a cloud productivity and identity platform — such as Microsoft 365 / Entra ID or Google Workspace — across both Windows and macOS devices
Experience running an IT service desk or helpdesk with strong ticket and documentation discipline
Sound understanding of operational security practices — MFA, Conditional Access, and access hygiene — with an endpoint and identity focus
A strong end-user manner and the patience to support non-technical staff
A methodical troubleshooting mindset: analytical, thorough, and focused on root cause
Comfortable using or learning AI-assisted tooling to automate routine tasks and improve operational efficiency
Low ego, high EQ — humble, curious, and energised by respectful, data-driven problem solving

Preferred

Experience in a telecommunications or ISP environment
Hands-on experience with Intune, Autopilot, and Apple Business Manager for device enrolment, configuration, and compliance
Specific experience with Microsoft 365 and Entra ID
Understanding of ITIL practices
Skill in documenting solutions, procedures, and operational runbooks
Some exposure to IT procurement and vendor coordination, supporting a team lead or manager

Relevant, hands-on experience matters more to us than formal certification.

Why Join Gigacomm

Be part of building something meaningful — connecting Australians with ultra-fast, reliable internet.
Work in a collaborative, inclusive team that values different perspectives.
Join a scaleup with the energy of a startup and the foundations of an established network operator.
A genuinely AI-first environment where you’re encouraged to automate your way to higher-value work.

Company Overview

We believe the future of the world is digital and connected and that everyone needs greater access to and more choice of digital infrastructure. Our mission is to build better, more intelligent access networks to connect more people and businesses to more affordable ultra-fast internet.

Quick Apply

Refine Your Search

it support jobs in scoresby vic

IT Systems Administrator

Manager, Technical Support – ANZ

ICT Technical Specialist

Technical Support Analyst, Digital Health

System Administrator

Australian Open 2027 Infrastructure Operations Support

Service Desk Support Officer

Specialist Technician - Technical Support to Schools Program (TSSP)

Computer Network Support

Associate Technical Support Engineer, Supercharger

Service Desk Manager

Level 2 IT Support Team Leader

Service Desk Analyst

IT Infrastructure Specialist | Jowett Motor Group (Full-Time)

IT Procurement Specialist

Technical Support Specialist

Senior IT Systems Administrator

System Administrator and Coordinator

Senior Systems Administrator

Service Desk Engineer

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