In-Demand Solutions manager Jobs in Darwin, Nt

Customer Success Manager
NEC Corporation —Darwin NT
- Management
- Communication skills
- Health insurance
- Parental leave
Waterfront Supervisor
Austal —Darwin NT
- Full-time
- Management
- Maintenance
- Construction experience
- Opportunities for advancement
Quick Apply
Project Engineer - Darwin
Endfire Engineering Pty Ltd —Darwin NT
- Full-time
- AutoCAD
- Engineering
- Microsoft Office
Quick Apply
Occupational Therapist
Early Start Australia —Fannie Bay NT
- Full-time
- Clinic
- First Aid Certification
- Organisational skills
- Annual leave
Quick Apply
Senior Software Engineer - iGaming
Dabble —Darwin NT
- $175,000 - $190,000 a year
- Hybrid work
- Communication skills
- Annual leave
- Work from home
7d
Project Engineer
DDR Australia —Darwin NT
- Full-time
- Microsoft Office
- Administrative experience
- Construction experience
- Parental leave
- Employee assistance program
Regulation Manager | Utilities Regulation | Darwin
Deloitte —Darwin NT
- Analysis skills
- Communication skills
- Parental leave
7d
Reliability Engineer - Mechanical
Glencore —Darwin NT
- Engineering
- Communication skills
- Health insurance
Lodge Asset & Maintenance Coordinator | Outback Spirit Tours
Journey Beyond —Darwin NT
- Full-time
- Management
- Maintenance
- Microsoft Office
- Health insurance
- Parental leave
Quick Apply
8h
Operations Supervisor | East Arm NT
CEVALogistics —Darwin NT
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Office
- Supervising experience
- Disability insurance
- Parental leave
Business Support Officer
Department of Health —Darwin NT
- Full-time
- Management
- Administrative experience
- Negotiation
9d
Manufacturing Manager | Paspaley
Jewellers Association of Australia —Darwin NT
- Full-time
- Manufacturing
Sales Executive
Seven West Media —Darwin NT
- Full-time
- Sales
- Annual leave
- Parental leave
Manager Power Asset Strategy and Risk
Power and Water Corporation —Darwin NT
- Temporary
- Microsoft Excel
- Management
- Data analysis skills
3d
Senior Project Manager - Education sector
Tetra tech Ltd. —Darwin NT
- Hybrid work
- Microsoft Office
- Administrative experience
- Recruiting
- Parental leave
- Employee assistance program
Quick Apply
Assistant Financial Controller
AccorHotel —Darwin NT
- Full-time
- Hospitality
- Hotel experience
- Resort
Quick Apply
13d
Community Legal Education Officer
North Australian Aboriginal Family Legal Service —Darwin NT
- $92,279.20 - $99,294.00 a year
- Overtime
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Travel reimbursement
- Parental leave
11h
Specialist Compliance Officer Trade Waste
Power and Water Corporation —Darwin NT
- Full-time
- Management
- Engineering
- Communication skills
6d
Specialist Compliance Officer Water
Power and Water Corporation —Darwin NT
- Full-time
- Management
- Engineering
- Communication skills
10d
Senior Accountants & Assistant Managers - Audit and Assurance
PKF Australia —Darwin NT
- Communication skills

I want to receive the latest job alert for solutions manager in darwin, nt

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

solutions manager jobs near darwin, nt

Customer Success Manager

NEC Corporation
Darwin NT

Apply Now

Job Details

Benefits

Health insurance
Parental leave
Employee assistance program
Paid volunteer leave
Salary packaging
Insurance services

Qualifications

Management
ITIL
Communication skills

Full Job Description

About the role
As a Customer Success Manager at NEC Australia, you will play a critical role in delivering Managed Services for a government client. Acting as the primary point of contact for core ITIL functions, you will be responsible for overseeing the delivery, performance, and governance of IT Services.

In this role, you will lead and manage a multidisciplinary Service Management team, including Change Coordinators, Service Improvement Leads, Problem Coordinators, and a team of Service Improvement Analysts, ensuring ITIL-aligned processes are effectively executed and optimised.

You will work closely with the customer to address service issues, provide performance reporting, and ensure Service Delivery meets all contractual obligations, while driving continuous Service Improvement across all service management functions.

You will align NEC’s IT services with the customer’s strategic objectives, ensuring solutions are delivered efficiently, cost‑effectively, and in support of broader business goals.

What you'll be doing

Serve as the escalation for core ITIL functions for assigned customers, ensuring their ongoing success and satisfaction
Lead, mentor, and manage service management teams including Change Coordinators, Service Improvement Leads, Problem Coordinators , and a team of Service Improvement Analysts
Oversee Change, Problem, and Continual Service Improvement activities to ensure service stability, availability, and performance
Proactively identify and address customer needs, pain points, risks, and growth opportunities
Collaborate cross‑functionally with implementation, operations, and IT support teams to deliver exceptional customer experiences
Own service governance, including service reviews, reporting, and executive‑level presentations
Provide regular performance reporting and insights to customers and internal stakeholders
Drive continuous improvement initiatives to enhance service quality, efficiency, and customer outcomes
Ability to influence others and present compelling proposals

Skills & Experience

Proven success in a customer‑facing role within the Information & Communication Technology industry, ideally supporting managed services environments
Extensive experience in IT managed services or IT‑focused service delivery environments
Demonstrated capability leading, managing, and developing diverse operational and service management teams
Strong understanding of ITIL practices, particularly Change, Problem, and Continual Service Improvement
Exceptional communication and interpersonal skills, with the ability to build trusted relationships with stakeholders at all levels
Strong passion for delivering outstanding customer experiences and driving long‑term client success
Experience overseeing daily IT operations and service delivery in complex environments
Highly capable of engaging with technical specialists, senior leadership, and customer executives

What's in It for You?

Extra rewards - bonus and wellness days after 6 months
Wellbeing covered - health insurance discounts, EAP support, and wellbeing programs
Work–life perks - 14 weeks paid parental leave, extra leave options, and paid volunteer days
Everyday savings - retail, travel, entertainment and salary packaging benefits

Our Purpose

At NEC, we are committed to creating social values centered on safety, security, fairness, and efficiency, working towards a sustainable world where everyone can achieve their full potential.

If you're ready to join a dynamic and innovative team, apply now for this exciting Customer Success Manager role at NEC Australia Pty Ltd.

NEC is an equal opportunity employer that welcomes and encourages applications from all backgrounds, communities, and industries. We are committed to maintaining a diverse and supportive environment, so we can thrive together!

Apply Now

Refine Your Search

solutions manager jobs in darwin, nt

Customer Success Manager

Waterfront Supervisor

Project Engineer - Darwin

Occupational Therapist

Senior Software Engineer - iGaming

Project Engineer

Regulation Manager | Utilities Regulation | Darwin

Reliability Engineer - Mechanical

Lodge Asset & Maintenance Coordinator | Outback Spirit Tours

Operations Supervisor | East Arm NT

Business Support Officer

Manufacturing Manager | Paspaley

Sales Executive

Manager Power Asset Strategy and Risk

Senior Project Manager - Education sector

Assistant Financial Controller

Community Legal Education Officer

Specialist Compliance Officer Trade Waste

Specialist Compliance Officer Water

Senior Accountants & Assistant Managers - Audit and Assurance

I want to receive the latest job alert for solutions manager in darwin, nt

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected