In-Demand Branch manager Jobs in Milton, Qld

Customer Relationship Specialist - Albany Creek
Bank of Queensland —Albany Creek QLD
- Full-time
- Customer service
- Parental leave
- Employee assistance program
7d
Trainee Service Support Coordinator
Equans —Capalaba QLD
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- On-the-job training
12d
Account Manager
Chubb Fire & Security —Salisbury QLD
- Full-time
- In-person
- Employee discount
- Referral program
Assistant Manager - Actrol Kelvin Grove
Reece Group —Kelvin Grove QLD
- Full-time
- Forklift
- Leadership
6d
Service Administrator
Brown and Hurley —Brisbane QLD
- $38,000 a year
- Full-time
- Management
- Customer service
- Administrative experience
- Health insurance
- Employee discount
Sales Account Manager QLD
Technogym —Brisbane QLD
- Contract
- CRM software
- Salesforce
- Business development
- Employee assistance program
- Gym membership
Major Account Manager - Civil
Coates Hire —Kingston QLD
- Full-time
- Construction experience
- Parental leave
- Employee discount
Transport Coordinator
Coates Hire —Kingston QLD
- Full-time
- Microsoft Excel
- Time management
- Parental leave
- Employee discount
3d
Warehouse Assistant
Motion Asia Pacific Services Pty Ltd —Eagle Farm QLD
- Full-time
- No experience needed
- Warehouse
- Computer skills
- Parental leave
- Employee assistance program
Quick Apply
SEQ Service Manager
Crown Equipment —Larapinta QLD
- Full-time
- Leadership
- Communication skills
- Health insurance
- Employee assistance program
Quick Apply
11d
Trade Service Centre /Sales Manager
Ausreo —Wacol QLD
- Full-time
- Customer service
- Business development
- Communication skills
Quick Apply
10d
Assistant Manager
Burson —Wynnum QLD
- Full-time
- Administrative experience
- Employee discount
Quick Apply
Spare Parts Interpreter
Multispares Limited —Eagle Farm QLD
- Sales
- Customer service
- Administrative experience
BDM - Enterprise Solutions
Wesco —Brisbane QLD
- Urgently hiring
- Business development
- Analysis skills
- Communication skills
Logistics Traineeship - International Freight Forwarding
Seabridge Logistics Group —Brisbane QLD
- Communication skills
Service Administrator
CEA —Darra QLD
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Employee assistance program
- Employee discount
Business Development Manager
Bank of Queensland —Newstead QLD
- Full-time
- Presentation skills
- Parental leave
- Employee assistance program
Workshop Supervisor
CEA —Darra QLD
- Full-time
- Supervising experience
- Leadership
- Communication skills
- Employee assistance program
- Employee discount
5d
Senior DC Stock Controller
Universal Store —Eagle Farm QLD
- Full-time
- Hybrid work
- Microsoft Excel
- Management
- ERP systems
- Work from home
- Parental leave
9h
Business Development Manager - QLD
PPG —Morningside QLD
- Full-time
- Salesforce
- Organisational skills
- Communication skills
Quick Apply
10d

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Customer Relationship Specialist - Albany Creek

Bank of Queensland -
Albany Creek QLD

Apply Now

Job Details

Full-time
7 days ago

Benefits

Parental leave
Employee assistance program
Salary packaging
Insurance services

Qualifications

Customer service

Full Job Description

About the Role

As a Customer Relationship Specialist, you’ll be the welcoming face of BOQ in our Albany Creek branch.

You’ll work closely with the Branch Manager and a supportive team to deliver exceptional service by identifying and responding to customers’ financial needs.

Your day-to-day will involve engaging customers in meaningful conversations to uncover their current and future goals, then matching them with the right banking solutions. You’ll manage loan maintenance requests such as top-ups, pricing adjustments, and variations, ensuring a smooth and transparent experience for the customer.

You’ll also play a key role in identifying opportunities for referrals to specialist teams, including Home Lending and Business Banking, to ensure customers receive the most comprehensive support. As part of your proactive rhythm, you’ll maintain regular contact with new and existing customers, manage leads, and book appointments to deepen relationships and drive retention.

In addition to customer-facing responsibilities, you’ll support the development of your team by coaching Customer Service Officers on quality conversations, lead identification, and service excellence.

You’ll also champion digital banking tools, helping customers build confidence in managing their finances online.

This role is a launchpad for a future in lending, with structured training in lending fundamentals and a clear pathway toward becoming a Lending Specialist.

About You

You’re a confident communicator with a genuine passion for helping people.

You’ll thrive in this role bringing previous experience in customer service, ideally within banking or financial services. Exposure to consumer lending is a plus.

You approach challenges with a proactive, solutions-focused mindset and a “can-do” attitude.

Your attention to detail and ability to navigate financial systems with ease will help you succeed, along with a collaborative spirit and a drive to go above and beyond for customers and colleagues.

Most importantly, you’ll be part of a transformation journey that’s reshaping the future of banking.

If you're ready to dive in and make a real impact, we’d love to hear from you!

About us

BOQ Group is a truly unique group of challenger brands with a purpose – to provide a genuine alternative to Australian financial services for customers and employees.

Our family of brands (Bank of Queensland (BOQ), ME Bank, Virgin Money Australia, BOQ Specialist), each come with their own defined customer audience and brand personality, but share one goal – to build social capital through banking. That’s creating trust with customers, exploring staff potential and believing that tiny gestures and big ideas can change the world for communities.

BOQ Group’s inclusive vision is to foster a workspace that values and leverages difference and creates new possibilities, a place where our people feel confident to bring their best selves to work every day. We embrace difference and believe that our workforce should reflect the customers and communities that we serve.

In 2023, we successfully implemented an innovative Reconciliation Plan, driving positive change and promoting inclusivity across BOQ Group.

Our perks

At BOQ Group, we are passionate about creating an exceptional work environment that nurtures both your professional and personal growth.

Our comprehensive benefits package is designed to enhance your well-being, provide financial security, and foster a sense of community and inclusion. Here are just some of the fantastic perks you can enjoy as part of our team:

Flexible working arrangement - Balance your work and personal life with ease.
Discounted financial products - Enjoy exclusive rates on our financial services across the Group.
Salary sacrificing options - Maximise your take-home pay with our salary packaging options.
Paid parental leave with no minimum requirements - Spend quality time with your new family member without any worries.
Purchase additional annual leave - Need more time off? You can buy extra leave days.
Discounted private health insurance plan - Take care of your health with our special rates.
Employee Assistance Program (EAP) - Access confidential support for personal and professional challenges for you and your family
Access to employee network groups - Connect with peers through our First Nations Reconciliation, LGBTQIA+, Multicultural, Gender, Early Careers, and accessibility groups.
Pride in Diversity membership: We are proud members of Pride in Diversity and actively participate in the Australian Workplace Equality Index.

We are committed to creating a workplace where everyone feels valued and supported. Join us and be part of a company that truly cares about its people and community!

How to apply

To apply for this role, follow the links.

BOQ Group is committed to diversity and an inclusive workforce. Aboriginal and Torres Strait Islander People are encouraged to apply.

We celebrate, value and include people of all backgrounds, gender and expressions, sexualities, cultures, bodies and abilities. When you apply, you are welcome to tell us the pronouns you use and please let us know any reasonable adjustments you may need during the interview process.

If you are successful for a role with BOQ Group, it is a condition of employment that background screening is completed to ensure that the Bank complies with its obligations under the Anti-Money Laundering and Counter Terrorism Financing Act. These checks may include, but are not limited to identity, verification, reference checks, criminal background checks, immigration checks, verification of academic qualifications, bankruptcy checks.

Please no agency applications.

Apply Now

Refine Your Search

branch manager jobs in milton, qld

Customer Relationship Specialist - Albany Creek

Trainee Service Support Coordinator

Account Manager

Assistant Manager - Actrol Kelvin Grove

Service Administrator

Sales Account Manager QLD

Major Account Manager - Civil

Transport Coordinator

Warehouse Assistant

SEQ Service Manager

Trade Service Centre /Sales Manager

Assistant Manager

Spare Parts Interpreter

BDM - Enterprise Solutions

Logistics Traineeship - International Freight Forwarding

Service Administrator

Business Development Manager

Workshop Supervisor

Senior DC Stock Controller

Business Development Manager - QLD

I want to receive the latest job alert for branch manager in milton, qld

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