In-Demand Technical analyst Jobs in Brisbane, Qld

Service Desk Analyst (QLD)
St Vincent's Health Australia —Brisbane QLD
- Full-time
- Hybrid work
- Management
- Communication skills
- Employee assistance program
5d
Operations Engineer
Brock Solutions —Brisbane QLD
- Monday to Friday
- Schematics
- SQL
- Organisational skills
- Profit sharing
Senior Analyst Performance
Urban Utilities —Fortitude Valley QLD
- Full-time
- Analysis skills
- Agile
- Communication skills
- Health insurance
- Parental leave
Geospatial Analyst
SLR Consulting —Brisbane QLD
- Full-time
- CAD
- In-person
- Communication skills
4d
Analyst Smelting
Rio Tinto —Brisbane QLD
- Night shift
- In-person
- Communication skills
- Health insurance
- Parental leave
12d
Data Analytics Test Engineer
Auto & General Holdings —Brisbane QLD
- Azure
- SQL
- Analysis skills
Quick Apply
Junior Integration Developer
Accenture —Brisbane QLD
- Full-time
- Azure
- Analysis skills
- APIs
- On-the-job training
- Parental leave
PAM Analyst / Developer (Delinea)
Accenture —Brisbane QLD
- Full-time
- Management
- Scripting
- On-the-job training
- Parental leave
Customer Support Analyst - Level 2 - Carelink
Civica —Brisbane QLD
- Full-time
- Hybrid work
- Customer service
- Microsoft Office
- SQL
- Work from home
Quick Apply
Research Analyst UX
Auto & General Holdings —Toowong QLD
- Data analysis skills
- Research
- Communication skills
- Parental leave
- Gym membership
Quick Apply
Business Analyst
Ausenco —Brisbane QLD
- Full-time
- Azure
- Computer Science
- SQL
Senior Data Analyst
Cross River Rail Delivery Authority —Brisbane QLD
- $133,000 - $143,000 a year
- Full-time
- Azure
- Data analysis skills
- SQL
Quick Apply
Axiomatics Analyst / Developer (Authorisation Platform)
Accenture —Brisbane QLD
- Full-time
- APIs
- On-the-job training
- Parental leave
Assistant Finance Analyst
Tetra tech Ltd. —Fortitude Valley QLD
- Microsoft Excel
- Finance
- Analysis skills
- Parental leave
- Employee assistance program
Quick Apply
4d
Partners in Performance - Associate
Accenture —Brisbane QLD
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- English
13d
Middle Office Analyst
Bank of Queensland —Newstead QLD
- Full-time
- Writing skills
- Finance
- SQL
- Parental leave
- Employee assistance program
Senior Asset Performance Analyst
Aurizon —Brisbane QLD
- Full-time
- SQL
- Health insurance
- Parental leave
12d
Gameplay Developer
Boeing —Brisbane QLD
- Hybrid work
- Computer Science
- Engineering
- Bachelor's degree
- Health insurance
- Tuition reimbursement
13d
Tax Undergraduate Analyst
Alvarez and Marsal —Brisbane QLD
- Part-time
- Master's degree
- Bachelor's degree
- Business
Senior Analyst | Controls Assurance - IT Internal Auditor | Brisbane
Deloitte —Brisbane QLD
- Communication skills
- Parental leave

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technical analyst jobs near brisbane, qld

Service Desk Analyst (QLD)

St Vincent's Health Australia -
Brisbane QLD

Apply Now

Job Details

Full-time
5 days ago

Benefits

Employee assistance program
Salary packaging
Insurance services

Qualifications

ITIL Certification
Management
Telecommunication
Communication skills

Full Job Description

Job Description:

Respectfully - No Recruitment Agencies Please.

We draw on the talents of our people and collaborate with others who share our vision and values to continue the pioneering spirit of Mary Aikenhead and the Sisters of Charity. We are committed to providing compassionate and innovative care, enabling hope for those we serve.

We are actively sourcing an experienced Service Desk Analyst to join our Service Desk Teams within St Vincent’s. Reporting to the Service Desk Team Leader in your area, you will deliver prompt and effective resolution through the provision of first level technical phone and ticket support related to computer systems, software and hardware. With a true passion for customer service, you will be committed in providing high quality technical support across all areas of the organisation.

This is a Permanent Full-Time position based from our Group Head Office in Bown Hills. Hybrid work model in this role is encouraged.

Key responsibilities of the role:

Provide outstanding technical support to users - respond to incoming requests via phone and ticketing system in an efficient and effective manner
Diagnose and troubleshoot hardware, software, and network issues, and guide users through resolution steps
Liaise with vendors to escalate tickets where required, research solutions, and regularly review and update knowledge base articles
Assist and advise users on appropriate action and educate or coach where necessary
Install software on user’s device remotely and perform any basic administration tasks such as password resets, account creations etc.
Proactively track, manage, resolve and complete requests and incidents within agreed service levels and maintaining customer satisfaction
Manage tasks in service request queue, resolve or triage incidents and requests within appropriate timeframe
Create and administer various shared network resources, provide permissions to software, drives and accounts and other general administrative needs

Things that work for us:

Tertiary qualification with some experience in Information Technology or qualified by experience in this field
Excellent written and verbal communication skills as well as strong problem solving and troubleshooting skills and a keen eye for attention to detail
Strong technical proficiency in Windows operation systems, remote desktop services, networking, hardware, telecommunications, and internet service troubleshooting
Demonstrated knowledge of Microsoft Platform, O365 services, cloud systems and prior experience with remote management and ticket management tools
Knowledge or experience within the healthcare or similar large scale, complex environment
ITIL v4 Certification – desirable
Ability to deal with conflict resolution, as well as collaborate and support on multiple priorities simultaneously and seamlessly while maintaining attention to detail in a high pressure environment
Proven personal management skills; self-enforcing punctuality, attendance, presentation and administration in all aspects and duties of the role

Things that work for you:

Ability to visibly see your impact on the business and its service
Competitive salary packaging options
Discounted private health insurance
Employee Assistance Program for staff and their families
Access to the Fitness Passport (FP)

Why become part of St Vincent’s Health Australia? Because there is so much heart here. Everywhere you go. You’ll see and feel it across St Vincent’s. At St Vincent’s we value inclusivity and diversity and acknowledge the important of creating a work environment that is welcome, safe, fair and impartial and invite people from all backgrounds to join our caring St Vincent’s family – better and fairer care, always.

Reconciliation Action Plan As part of our Commitment to Reconciliation and Closing the Gap in employment related outcomes, we encourage applications from Aboriginal and Torres Strait Islander Peoples. For further information, visit http://www.svha.org.au/about-us/reconciliation

This position is subject to Commonwealth and State government direction regarding vaccination against COVID-19. Successful applicants must meet these vaccination requirements.

Interested? Apply today and please note - we will be progressing applications throughout the advertising period.

Closing Date:

29 June 2027 11:59pm

Reconciliation Action Plan:

At St Vincent's we acknowledge the importance of creating a work environment that is welcoming, safe, equitable and inclusive for Aboriginal and/or Torres Strait Islander Employees. As part of our Commitment to Reconciliation and Closing the Gap in employment related outcomes, we encourage applications from Aboriginal and Torres Strait Islander Peoples.

For further information, visit https://www.svha.org.au/about-us/reconciliation or get in contact at [email protected]

Apply Now

Refine Your Search

technical analyst jobs in brisbane, qld

Service Desk Analyst (QLD)

Operations Engineer

Senior Analyst Performance

Geospatial Analyst

Analyst Smelting

Data Analytics Test Engineer

Junior Integration Developer

PAM Analyst / Developer (Delinea)

Customer Support Analyst - Level 2 - Carelink

Research Analyst UX

Business Analyst

Senior Data Analyst

Axiomatics Analyst / Developer (Authorisation Platform)

Assistant Finance Analyst

Partners in Performance - Associate

Middle Office Analyst

Senior Asset Performance Analyst

Gameplay Developer

Tax Undergraduate Analyst

Senior Analyst | Controls Assurance - IT Internal Auditor | Brisbane

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